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Re: BUGCHECK after reboot

 
berlioz
Regular Advisor

Re: BUGCHECK after reboot

yep...
volker

i've no sysdump.dmp file (or sys$errlog.dmp) associated with the crash
Volker Halle
Honored Contributor

Re: BUGCHECK after reboot

Berlioz,

you had once, because the CLUE file you've shown has been created from a valid system dump file during system startup (by running CLUE$STARTUP.COM). Note that there is only one system dump file, which gets written into, if the system crashes.

SYS$ERRLOG.DMP is another file into which the system writes the errlog buffers during crash or shutdown. And it's contents is used to make sure the most recent errlog entries still in memory (before crash or shutdown) get copied to ERRLOG.SYS on the next boot.

What does ANAL/CRASH SYS$SYSTEM: return on your system ?

Volker.
Ian Miller.
Honored Contributor

Re: BUGCHECK after reboot

I would guess at a memory problem - anything in the error log?
____________________
Purely Personal Opinion
berlioz
Regular Advisor

Re: BUGCHECK after reboot

volker, ian...

i've done anal/crash this morning.

Here's the result :

Dump taken on 3-SEP-2004 17:05
MACHINECHK, Machine check while in kernel mode

SDA> clue errlog

0 3-SEP-2004 17:05:11:00 CRD Throttle event
1 3-SEP-2004 17:05:12.00 Asynch Device Attention
4463 3-SEP-2004 17:05:15.03 Cold Start (system boot)
4464 3-SEP-2004 17:05:15.54 Volume mount
4465 3-SEP-2004 17:05:19.27 Machine Check 660
4466 3-SEP-2004 17:05:19.27 * Crash Entry

Config entry and errlog entries written to CLUE$ERRLOG file.

Note : at that time i've no Compaq Anlyse or Decevent to analyse.

What can i do ?
Ian Miller.
Honored Contributor

Re: BUGCHECK after reboot

as you have VMS V7.3-2 You can use ANAL/ERROR/ELV to look at your error log to see if there are any memory related entries
____________________
Purely Personal Opinion
berlioz
Regular Advisor

Re: BUGCHECK after reboot

i need more help

syntax ?
anal/error/elv ... ?
Ian Miller.
Honored Contributor

Re: BUGCHECK after reboot

$ ANAL/ERROR/ELV TRANSLATE SYS$ERRORLOG:ERRLOG.SYS /SINCE=datetimme/BEFORE =datetime/INCLUDE=(MEMORY,CPU)

See HELP ANAL/ERROR/ELV

____________________
Purely Personal Opinion
Jan van den Ende
Honored Contributor

Re: BUGCHECK after reboot

Berlioz,



Machine Check 660


I remember that one, we have had it more than once.

You have eigther faulty SCSI card, or the Y-
connector on your SCSI bus is damaged.

You will have to call hardware support to find out which, and have it replaced.

Jan


Don't rust yours pelled jacker to fine doll missed aches.
Volker Halle
Honored Contributor

Re: BUGCHECK after reboot

Berlioz,

you cannot determine the problem from the machine check type, you need to analyze the errlog file with the 'correct' tool for your platform - in case of a DS25 it's WEBES (WSEA). I doubt that ELV will fully translate a MCHECK 660 entry.

In general, there are 4 different machine checks defined in the Alpha architecture:

620 - System corrected error interrupt
630 - Processor corrected error interrupt
660 - System machine check abort
670 - Processor machine check abort

If you don't mind, you can mail me (see my forum profile) the CLUE$ERRLOG.SYS file.

Volker.
berlioz
Regular Advisor

Re: BUGCHECK after reboot

Thanks for all.

As you tell me, I've call hp service support this day about a Hardware problem.