%DCPS-F-CONTERMINATED error

[Ronald Y. Salem]

Hi All,
I just setup a xerox printer in OVMS DCPS V2.6. I also created a generic queue and send a print job in the generic queue. Unfortunately, when the print job is submitted - the execution queue will change its status to STOP and the message below is displayed.

$>
%DCPS-F-CONTERMINATED, Connection abnormally terminated
-DCPS-I-JOB_ID, for job DS8000 (queue VMSPTRSGP_8UP, entry 1505) on VMSPTRSGP
NFFM01:RYS$$$>

%DCPS-I-RELEASE, $SET QUEUE/RELEASE/ENTRY=1505 VMSPTRSGP_8UP to release for prin
ting
-DCPS-I-JOB_ID, for job DS8000 (queue VMSPTRSGP_8UP, entry 1505) on VMSPTRSGP
$>


Does anyone out there had encounter the same problem and how did you fix it?

I am running an OpenVMS V8.3 on DS25 Alpha server.

Any help would be appreciated.
Thanks.

regards,
ronald

[Wim Van den Wyngaert]

Try killing the symbiont process (SYMBIONT_* and restart the queue(s).

Wim

[Heinz W Genhart]

Hi Ronald

first of all welcome to the HP ITRC OpenVMS Forum.

Could you supply some more information?

Output from SHOW QUEUE VMSPTRSGP_8UP/full
would probably be helpful

Regards

Geni

[Ronald Y. Salem]

Hi,
Pls see below some output of show que/full.
Thanks.

$ sh que/all/full VMSPTRSGP
Printer queue VMSPTRSGP, idle, on NFFM01::"IP_RawTCP/172.10.11.111:9100",
mounted form DCPS$DEFAULT (stock=DEFAULT)
/BASE_PRIORITY=4 /DEFAULT=(FORM=DCPS$DEFAULT (stock=DEFAULT))
/NOENABLE_GENERIC /LIBRARY=DCPS$DEVCTL Lowercase /OWNER=[SYSTEM]
/PROCESSOR=DCPS$SMB /PROTECTION=(S:M,O:D,G:R,W:S) /SCHEDULE=(NOSIZE)

Also, I try to stop the symb* process and stop and start the queue but the same error had occurred.

[Heinz W Genhart]

Hi Ronald

as far as I can see (compared with own Queues) there seems nothing to be wrong with the queue definition.

Can you ping 172.10.11.111 ?
Does this Xerox printer listen to port 9100 ? or may this be the problem?

Regards

Geni

[Karl Rohwedder]

Ronald,

many of the XEROX printers are only supported via LPD protocol (in contrast to RawTCP).

Pls. check the SPD or try with LPD directly.

regards Kalle

[Ronald Y. Salem]

Hi Geni,
I was able to telnet via port 9100 and echo some of the command and it gets printed.
But within in DCPS, I always pointed to the same error.

By the way, do you know how to check whether the printer is enable to printer postscript?

[Heinz W Genhart]

Hi Ronald

Karl my be right. You can find this hint in this manual in Chapter 2.4
http://ftp.openvms.compaq.com/doc/82final/dcps/dcps026_release_notes.pdf

Regards

Geni

[Hakan Zanderau ( Anders]

Ronald,

I used to support DCPS when I worked at Digital/Compaq/HP.

All output from DCPS-symbiont will be PS.
( Not all, but close enough )

DCPS needs Bidirectional support with the printer. ( not all true, but close enough )

To check the communication, try telneting to the specified port ( and press T to invoke the PS-interpreter )

$ TELNET ipadress portnr
T

( if communication is OK, the printer will answer with )

%% [status: IDLE] %%

If this is not working, you can try to bypass the initial handshaking by defining the logical name NO_SYNC

$ DEFINE/SYS/EXEC DCPS$queuename_NO_SYNC 1

STOP/START the queue and try again.

If this is not working, try Karls suggestion and reconfig the queue to use LPD as transport. DCPS$STARTUP.TEMPLATE will tell you how.

regards,

Hakan Zanderau
HA-solutions

[Ronald Y. Salem]

Hi Hakan,
Thanks. I tried it before setting the NO_SYN to "TRUE" or 1, but I still get the same error. I read through the release notes of DCPS v2.6 and it seems like the printer I am using is not supported (Xerox DocuCentre C3300 printer).

I will try using LPD then.

regards,
ronald