The right to use DECprint Supervisor for OpenVMS is included with the Foundation Operating Environment (FOE) for OpenVMS I64, and with the license for the OpenVMS Alpha and OpenVMS VAX operating systems.
In my mind that means it's "free". I have an (Alpha) SPL subscription but it doesn't allow access to the VAX area of distribution. I have asked HP Software Support if I can get a copy of DCPSVAX027, but they say I have to buy the VAX SPL.
You have to pay to be able to run software that doesn't require a(n additional) license? We do pay for annual VMS license support.
Am I wrong to think I am entitled to the DCPS kit for free?
Just to be clear, we pay annual maintenance for both Alpha and VAX VMS licenses - HP Software Updates Service - which includes "License to Use & SW Updates".
Why wouldn't HP be "kind enough" to supply the kit to a paying customer? Apparently the hundreds of thousands of dollars we give them a year (for all our maintenance corporate-wide) isn't enough to give me a freebie for free? Nice.
Contact your HP account manager and talk to him/her. I would be surprised if you don't get your software. We asked and received and we spend a bit on support.
HP Enterprise has not adopted an open download model nor an online purchase and download and install model for their software products, and does tend to operate with a "pull" (request) model for distribution media in recent times. That written, there can be credentials included within some of the HP software support contracts; the keys to an HP ftp server with the kits.
Software Support is holding the line and saying I have to contact Contract Admin for SPL access ie. buy it or my Account Support Manager. I'll try the latter ... I can't justify buying something that's free to my manager ;-)
Bill, thank you very much for your offer, but asking my Account Support Manager was the right way to go. He was able to put my request through to someone who provided me the kit.
