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Re: DECevent install error

 
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byron moore
Advisor

DECevent install error

Hi, I'm trying to install the last version of decevent on an older system.
I'm getting the same error as the person in this thread http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=544309

I'm not sure how he resolved the issue. Can anyone clarify for me?
15 REPLIES 15
Volker Halle
Honored Contributor

Re: DECevent install error

Byron,

did you run the self-expanding downloaded DIAA034A.EXE to DIAA034D.EXE files ? Then there should be 4 BACKUP savesets called DIAA034.A to .D in your default directory. Can you list the contents with BACKUP/LIS DIAA034.A/SAVE ?

If so, just invoke:

$ @SY$UPDATE:VMSINSTAL DIAA034 dev:[dir]

where dev:[dir] is the specification of the device and directory, where those savesets reside. Whatch out for 'O' versus '0' (null) !

Volker.
byron moore
Advisor

Re: DECevent install error

$ backup/lis diaa034.a/save
Listing of save set(s)

Save set: DIA_VMSALPHA_FULL_034.A
Written by: SWIP_CM
UIC: [001000,000104]
Date: 13-JUN-2002 16:14:25.44
Command: BACKUP $1$DUA1010:[SWIP_KITS.A] DIA_VMSALPHA_FULL_034.A/SAVE/LOG/LIST=A.LIST/INTERCHANGE/VERIFY/BLOCK=9000/GROUP=25
Operating system: OpenVMS Alpha version V6.2
BACKUP version: V6.2
CPU ID register: 80000000
Node name: _HOMRUN::
Written on: _$1$DUA1010:
Block size: 9216
Group size: 25
Buffer count: 530

[SWIP_KITS.A]DECEVENT$PRODUCT_INFO.TXT;73 1 13-JUN-2002 16:14:12
[SWIP_KITS.A]DIA034.RELEASE_NOTES;2 177 13-JUN-2002 16:14:13
[SWIP_KITS.A]DIA034_RELEASE_NOTES.PS;2 4159 13-JUN-2002 16:14:13
[SWIP_KITS.A]KITINSTAL.COM;1 100 5-JUN-2002 15:38:18

Total of 4 files, 4437 blocks
End of save set
Hoff
Honored Contributor

Re: DECevent install error

Well, um, it seems there is some amount of information lacking here, too.

What kit file(s) are you working with?
What command(s) did you use?
What error messages did you receive?
What OpenVMS and DECevent version(s) are in use?

The problem over in that other thread looks to have been confusion over the VMSINSTAL command syntax or a mistake between the zero and the oh characters, which the previous reply here points to. That zero and oh problem, BTW, also points to the obvious suggestion to change your font in whatever you're using to display your OpenVMS sessions; some of the stock fonts used on some of the common tools are completely horrid and should immediately be replaced with a better font. But I digress.

If it's not the command syntax or the "zero versus oh" case, please post up some additional details. Thanks!
byron moore
Advisor

Re: DECevent install error

I was able to run the installation I get these results now. Can't I use the program without a key?

* No authorization key found for DECevent, do you want to continue [NO]:
%VMSINSTAL-E-INSFAIL, The installation of DIAA V3.4 has failed.
Hoff
Honored Contributor

Re: DECevent install error

Ok, that's one saveset from a VMSINSTAL kit.

With DECevent, you need a few more savesets for the full installation kit. There are four savesets in this kit.

Get the download off the tools site, and unzip it all.

http://h18023.www1.hp.com/support/svctools/

Release notes are here:

http://h18023.www1.hp.com/support/svctools/decevent/decevent_rn.pdf

And it looks like they don't describe how to unpack the provided pieces, and don't bother providing you with a zip; you have to download and RUN the pieces of the kit.

I'll update my instructions to reflect this:

http://labs.hoffmanlabs.com/node/295

byron moore
Advisor

Re: DECevent install error

I have the 4 save sets. Do I need to create a kit to install it all? Sadly i'm not sure how to do that.
byron moore
Advisor

Re: DECevent install error

Thanks Hoff. I did run each of the kits and create the save sets. I then ran the command provided with diaa034 as the kit name. And it ran save set A. How do I run the others?
Hoff
Honored Contributor

Re: DECevent install error

You don't specifically reference the four files.

The four files comprise a single VMSINSTAL kit.

I've updated the web page with the basic sequence.
Volker Halle
Honored Contributor
Solution

Re: DECevent install error

Byron,


* No authorization key found for DECevent, do you want to continue [NO]:
%VMSINSTAL-E-INSFAIL, The installation of DIAA V3.4 has failed.


You need to answer this question with: YES - otherwise the installation will be terminated.

For binary-to-text translation of errlog entries, you do NOT need a DECevent authorization key, only for automatic notification and analysis.

Volker.