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DS10 keyboard hangs during image Backup

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Deepak Raheja
Frequent Advisor

DS10 keyboard hangs during image Backup

When I am taking an image backup of my AlphaServer Ds10(Open VMS 7.3 plateform) m/c and starts it to boot with a VMS bootable CD.it asks to enter Date/Time in specified Format.But some times on Date/Time step,my keyboard stops working and i find unable to enter date/Time.In that Case i have to restart the m/c and after restarting it is a normal process takes to take the backup.
Can anyone plz comment why Keybaord or m/c stops functioning and resumes after reset ?

Regards,
Deepak Raheja
11 REPLIES
Shriniketan Bhagwat
Trusted Contributor

Re: DS10 keyboard hangs during image Backup

Hi Deepak,

This keyboard hand does not look like (to me from your update) caused by BACKUP

>> When I am taking an image backup of my AlphaServer Ds10(Open VMS 7.3 plateform) m/c and starts it to boot with a VMS bootable CD

Taking image BACKUP and booting VMS from CD are two different activities. You can not backup while booting or you can not boot while performing BACKUP. Did you mean, while performing BACKUP you see keyboard hang where the machine is booted from VMS bootable CD? You update is not so clear to me.

Regards,
Ketan
P Muralidhar Kini
Honored Contributor

Re: DS10 keyboard hangs during image Backup

Hi Deepak,

>> When I am taking an image backup of my AlphaServer Ds10(Open VMS 7.3
>> plateform) m/c and starts it to boot with a VMS bootable CD
When do you see a problem with the keyboard ?
Do you mean
You have taken image backup of the disk and are booting the system with that
disk ?
OR
You are booting a system with VMS bootable CD ?


>> In that Case i have to restart the m/c and after restarting it is a normal
>> process takes to take the backup.
Looks like after system reboot, the problem with the keyboard goes away and
you are able to boot the system.
What do you mean by backup in this context ?

The problem descirption given by you is not so clear. You need to explain in
more detail about the problem you are facing so that we can provide a solution.

Regards,
Murali
Let There Be Rock - AC/DC
Deepak Raheja
Frequent Advisor

Re: DS10 keyboard hangs during image Backup

Sir,
For taking the image backup I use the following process.
1) I give command
@sys$system:shutdown after that >>> comes

Now i boot the m/c with a bootable Open VMS CD (so that i could take the image backup of whole Disk/Server)
As i give the command
>>> boot dqa0(dqa0= logical name of CD ROM drive)

Booting through CD starts after some time it asks to fill date/Time
DD-MMM-YYYY HH:MM

At this situtaion I am unable to write Date/Time & I forced to reset the machine.After reseting i am able to set date /Time and proceed further
RBrown_1
Trusted Contributor

Re: DS10 keyboard hangs during image Backup

What is "m/c"?
P Muralidhar Kini
Honored Contributor

Re: DS10 keyboard hangs during image Backup

>> What is "m/c"?
Let me take a guess.
m/c = Machine

Looks like we are talking about system boot rather than image backup.

Regards,
Murali
Let There Be Rock - AC/DC
Shriniketan Bhagwat
Trusted Contributor

Re: DS10 keyboard hangs during image Backup

Hi Deepak,

Just a guess. Is this problem related to the problem that you have discussed in the below thread?

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1435901

Regards,
Ketan
Andy Bustamante
Honored Contributor

Re: DS10 keyboard hangs during image Backup

Do you have a terminal (vt????) serial device connected or do you have graphic display, keyboard and mouse?

What is the value of the srm console.

>>> show console

This needs to match the hardware.
If you don't have time to do it right, when will you have time to do it over? Reach me at first_name + "." + last_name at sysmanager net
Houcmant Philippe
Occasional Advisor
Solution

Re: DS10 keyboard hangs during image Backup

Generally, before booting, do:

>>> init

I have sometimes this problem
- shutdown
- boot
when asking date/time : no response from the keyboard

When I do an init before booting, generally, I don't have the problem.

DS10/console graphics/last firmware
Shriniketan Bhagwat
Trusted Contributor

Re: DS10 keyboard hangs during image Backup

Hi Deepak,

Does this problem fixed at you end or are you still facing the same problem. Did you try INIT before booting the machine as other said in the thread? Please do let us know about that.

Regards,
Ketan
Deepak Raheja
Frequent Advisor

Re: DS10 keyboard hangs during image Backup

Hello Ketan/Philip Sir,
I didn't try 'init' before 'boot' but sorry as i feel that init stands for initialization or format(in microsoft wordings)
I guess it will ask init what ? means to what system has to initialization or format.
These are the only doubts , as problem doesn't comes every time hence i need to wait till next time problem occurs.At that time I will give the ;init' first.

Thanks,

Regards,
Deepak Raheja
Shriniketan Bhagwat
Trusted Contributor

Re: DS10 keyboard hangs during image Backup

Hi Deepak,

INIT is used for initializing the console. You can use below command to initialize the console next time before booting the machine.

>>> INIT

You can search more help on init in any SRM console manuals for Alpha servers.
Hope this helps


Regards,
Ketan