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тАО02-05-2007 03:00 AM
тАО02-05-2007 03:00 AM
Digital Office server v5.0 compute problem
Hello,
Does anybody know of any problems with the compute function returning wrong answers and even minus numbers after upgrading from 4.0a to 5.0 ?
Karen
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тАО02-05-2007 03:35 AM
тАО02-05-2007 03:35 AM
Re: Digital Office server v5.0 compute problem
If you have software support for (ALL-IN-1) Office Server, ring up HP. I do suspect they'll push for an upgrade and replication on more recent bits, as the current Office Server version looks to be V6.1 per: http://h71000.www7.hp.com/commercial/OffSvr/OffSvr_home.html
On zero evidence, I might well load ECOs for OpenVMS, on the off chance Office Server is calling into a faulty run-time library. And I don't know if there are any ECOs for Office Server itself.
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тАО02-06-2007 02:47 AM
тАО02-06-2007 02:47 AM
Re: Digital Office server v5.0 compute problem
Yes the customer was told to upgrade to 6.1 and he has upgraded to 6.0 and will go to 6.1 but he needs to go to VMS 7.3-1 as he is at 7.3-1 at the minute. For some reason he hasn't been getting SPL updates and so is wondering how to get VMS 7.3-1 as he has the 6.1 office server upgrade.
Karen
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тАО02-06-2007 04:52 AM
тАО02-06-2007 04:52 AM
Re: Digital Office server v5.0 compute problem
FWIW, the classic HP software distro model is a "pull" model, and not the DIGITAL-style distro subscription model -- it's where the customer requests a kit be shipped out, or the customer downloads the kit from the HP FTP servers.
There are two parallel distros for bits, too, the ConDist LP kit distro and the operating system distro. The OS has been added to various and occasional of the ConDist kits, but shipping multiple OpenVMS versions oin every ConDist would make the ConDist rather unwieldy. The OS was usually at least three disks per version, between the OS, the docs, and the ancillary pieces. Times several versions, a disk or two of MUPs or such for each, and the ConDist doubles in size.
If there's a support contract or a license for it, your customer will able to get the V7.3-2 kit from HP.
Here's the ConDist (SPL) stuff:
http://h30266.www3.hp.com/
Off-hand, I don't recall if the operating system kits are in this same area right now or not, or if there's another server -- HP has been moving stuff around with regular irregularity. And it could vary by geography, IIRC. Most of the kit-related stuff seems to be heading toward the ITRC Software Update Manager (SUM) area.
http://www1.itrc.hp.com/service/sum/home.do
HP Support or the reseller will have the details.
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тАО02-06-2007 06:51 AM
тАО02-06-2007 06:51 AM
Re: Digital Office server v5.0 compute problem
Many thanks for all this info - very enlightening! I have the name of a guy I need to speak to tomorrow to check on this customers contract and support details and hopefully we will be able to get somewhere on downloading the OS for them.
I will let you know how I get on ..
Thanks again