EXTENDED SENSE DATA RECEIVED

[Joewee]

Hi All,


Please find the error below. I know that this is a normal error and it can be ignored on a normal working condition. But my concern is, this error is coming very often. In the past few hours we received 13 times the same error. kindly suggest me what is supposed to be done on this.



******************************* ENTRY 1461. *******************************
ERROR SEQUENCE 11624. LOGGED ON: CPU_TYPE 00000007
DATE/TIME 22-FEB-2009 00:45:52.57 SYS_TYPE 0000000C
SYSTEM UPTIME: 4 DAYS 20:12:26
SCS NODE: XXXX OpenVMS AXP V7.1-1H1

HW_MODEL: 00000621 Hardware Model = 1569.

DEVICE ERROR AlphaServer 8400 5/440

GENERIC DK SUB-SYSTEM, UNIT _$1$DKG0:
DEC HSZ70


HW REVISION 5A373756
HW REVISION = V77Z
ERROR TYPE 05
EXTENDED SENSE DATA RECEIVED
SCSI ID 00
SCSI ID = 0.
SCSI LUN 00
SCSI LUN = 0.
SCSI SUBLUN 00
SCSI SUBLUN = 0.
PORT STATUS 00000001
%SYSTEM-S-NORMAL, NORMAL SUCCESSFUL
COMPLETION
SCSI CMD C800002A
000062FA
0003
WRITE EXTENDED
SCSI STATUS 00
GOOD

EXTENDED SENSE DATA

EXTENDED SENSE 00060070
98000000
00000000
000011A1
00000000
00000000
00000000
00000000
03FD0F01
00000041
00000000
00000000
00000000
20200000
20202020
3038475A
33373035
37563038
00005A37
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
00000000
UNIT ATTENTION
SENSE CODE = A1(X)
UCB$L_ERTCNT 00000010
16. RETRIES REMAINING
UCB$L_ERTMAX 00000010
16. RETRIES ALLOWABLE
ORB$L_OWNER 00010004
OWNER UIC [001,004]
UCB$L_CHAR 1C4D4008
DIRECTORY STRUCTURED
FILE ORIENTED
SHARABLE
AVAILABLE
MOUNTED
ERROR LOGGING
CAPABLE OF INPUT
CAPABLE OF OUTPUT
RANDOM ACCESS
UCB$L_STS 08021810
ONLINE
SOFTWARE VALID
UNLOAD AT DISMOUNT
UCB$L_OPCNT 0026964D
2528845. QIO'S THIS UNIT
UCB$L_ERRCNT 0000000E
14. ERRORS THIS UNIT
IRP$L_BCNT 0000042A
TRANSFER SIZE 1066. BYTE(S)
IRP$L_BOFF 00000000
TRANSFER PAGE ALIGNED
IRP$L_PID 000100AA
REQUESTOR "PID"
IRP$Q_IOSB 00000000
00000000 IOSB, 0. BYTE(S) TRANSFERRED



Thanks,
Joe

[Joewee]

Added to that...

MRLB_SYSTEM> sho dev dkg

Device Device Error Volume Free Trans Mnt
Name Status Count Label Blocks Count Cnt
$1$DKG0: (XXXX) Mounted 16 DATA01 3589737 123 1
$1$DKG1: (XXXX) Mounted 15 DATA02 12659713 9 1
$1$DKG2: (XXXX) Mounted 6 DATA03 13546263 3 1
$1$DKG100: (XXXX) Mounted 6 DATA04 14665543 1 1
$1$DKG101: (XXXX) Mounted 6 DATA05 16570172 1 1
$1$DKG102: (XXXX) Mounted 6 DATA06 16713550 1 1
MRLB_SYSTEM>


All these disks are connected to once controller redundent pair which are HSZ70 type. Should this be some problem on the controller side. All the above error are logged in a span of few hours only.

[Jur van der Burg]

Use DECEVENT to decode the error. It's a unit attention with ASC A1 / ASQ 11 which comes from the controller. And check the other disks as well, it could be one bad disk hanging up the bus.

Jur.

[Wim Van den Wyngaert]

$ anal/disk/read xxx for the device.

If parity errors are shown, you have bad blocks on disk. You can try to mark the bad file as "set file/nomove" and replace it by a good file from another system.

If no parity errors are shown, the disk probably recovered well.

New disk sometimes give the errors during a few days and then it stops giving the error. Also when previous free space is allocated the first time you can encounter the error.

Advice : always protect your data with shadowing or raid.

Wim

[marsh_1]

hi,

if you can get on to the storage controllers try 'run fmu' and do a 'show last most' command to display most recent error.

[Joewee]

Hi Mark,

Please find the FMU out put. But nothing latest was there.


HSZ020> run fmu

Fault Management Utility

FMU> sho last most

Last Failure Entry: 4. Flags: 000FF981
Template: 1.(01) Description: Last Failure Event
Occurred on 01-JUL-2008 at 09:29:03
Power On Time: 10. Years, 86. Days, 9. Hours, 22. Minutes, 2. Seconds
Controller Model: HSZ70
Serial Number: ZG74904396 Hardware Version: H01(47)
Firmware Version: V77Z(00)
Informational Report
Instance Code: 01010302 Description:
An unrecoverable hardware detected fault occurred.
Reporting Component: 1.(01) Description:
Executive Services
Reporting component's event number: 1.(01)
Event Threshold: 2.(02) Classification:
HARD. Failure of a component that affects controller performance or
precludes access to a device connected to the controller is indicated.
Last Failure Code: 018700A0 (No Last Failure Parameters)
Last Failure Code: 018700A0 Description:
A processor interrupt was generated with an indication that the (//) RESET
button on the controller module was depressed.
Reporting Component: 1.(01) Description:
Executive Services
Reporting component's event number: 135.(87)
Restart Type: 2.(02) Description: Automatic hardware restart


HSZ019> run fmu

Fault Management Utility

FMU> sho last most

Last Failure Entry: 2. Flags: 000FF981
Template: 1.(01) Description: Last Failure Event
Occurred on 01-JUL-2008 at 09:28:52
Power On Time: 10. Years, 86. Days, 12. Hours, 7. Minutes, 15. Seconds
Controller Model: HSZ70
Serial Number: ZG80507380 Hardware Version: H01(47)
Firmware Version: V77Z(00)
Informational Report
Instance Code: 01010302 Description:
An unrecoverable hardware detected fault occurred.
Reporting Component: 1.(01) Description:
Executive Services
Reporting component's event number: 1.(01)
Event Threshold: 2.(02) Classification:
HARD. Failure of a component that affects controller performance or
precludes access to a device connected to the controller is indicated.
Last Failure Code: 018700A0 (No Last Failure Parameters)
Last Failure Code: 018700A0 Description:
A processor interrupt was generated with an indication that the (//) RESET
button on the controller module was depressed.
Reporting Component: 1.(01) Description:
Executive Services
Reporting component's event number: 135.(87)
Restart Type: 2.(02) Description: Automatic hardware restart


Hi Wim,

Ana/disk/read is in progress.


Hi Jur,

Im not sure how to decode the error with the decevent.

cany you help me with that please?




Thanks for all your replies.


Regards,
Joe

[Volker Halle]

Joe,

DECevent is an HP analysis tool and can be downloaded and installed on your OpenVMS system.

http://h18023.www1.hp.com/support/svctools/decevent/index.html

Volker.

[Volker Halle · Accepted solution]

Joe,

note that you can also install DECevent on a Windows System and run the OpenVMS ERRLOG.SYS analysis under Windows.

See the DECevent home page...

Volker.

[Joewee]

Volker,

Many thanks. I will check the same now.

Wil keep you all updated.

thanks
Joe

[Wim Van den Wyngaert]

fmu show last all full could show even more info.

Wim