LTT on OpenVMS 7-3_2

[Mike Poole_1]

Hi all,

Hardware - AlphaServer DS10 with 2GB memory

Operating System - OpenVMS 7-3_2 patched to V0800

Drive - HP Ultrium tape drive

Issue:

We are trying to run Storageworks Library and Tape Tools 4.1 (latest patch) to troubleshoot an intermittent tape drive problem.

The instructions say to set the terminal to VT100, define a logical USR to the LTT directory and then run HP_LTT.EXE.

We keep getting a crash dump:

C++ runtime abort: an undefined pure virtual function was called
%SYSTEM-F-OPCCUS, opcode reserved to customer fault at PC=FFFFFFFF80AB1ED4, PS=0
000001Be usr sys$sysdevice:[vms$common.opt.ltt.misc.usr]

The LTT team sent us a file called .lttreg that needs to be in the login directory. It appears to be a configuration file but of course VMS won't let us save a file named ".lttreg"

Anyone have an idea of how I can get this running?

As always, thank you in advance.

Mike Poole

[Duncan Morris · Accepted solution]

Mike,

I haven't tried with 4.1, but I found that 4.0 operates fine under VMS 7.3-2 without any .lltreg files.

I will see if I can get the 4.1 kit and try again our my server.

You say "patched to V0800", but have you also done the C runtime library (VMS732_ACRTL) ? That is not included in the main bundle.

Duncan

[Mike Poole_1]

Aha!

That sounds like it could be the culprit. I will install it and see what happens.

Thank you!

[Duncan Morris]

Hi,

I have just downloaded and tried 4.1 SR1, and had no problem starting it up on my home system.

I have ACRTL V3 patch installed.

Duncan

[Bart Zorn_1]

Can you please give me the link to download it?

Thanks,

Bart Zorn

[Mike Poole_1]

I received a reply from the LTT team today in which they were not able to copy over the .lttreg file either so I think that was an incorrect suggestion.

I will let you guys know as soon as I can get ACRTL V3 installed.

Thanks again!

[Duncan Morris]

Bart,

here is your link

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=406731&prodTypeId=12169&prodSeriesId=406729&swLang=13&taskId=135&swEnvOID=1094

Duncan

[Ian Miller.]

here is a different URL for the latest LTT

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?prodTypeId=12169&prodSeriesId=254621&swEnvOID=2016&taskId=135&swItem=co-43444-1

[Mike Poole_1]

Thank you guys for your help.

We are installing latest ACRTL this weekend and latest LTT.

I will let you know how it goes!

You guys rock!