Mailforward to Lotus Notes

[Kirsten Knüttel]

Hello,

I work normally with Lotus Notes and so I want to forward my OpenVMS-Mails to Lotus. But there is a little problem with this forward.

E.g.: Let's call my OpenVMS-user VMSUSER, my LotusNotes mail adress LOTUSUSER@EXTERN.COM
The VMS-machine where I send the mails is the one who can send mails to external adresses

at VMS-Mail I've made a set forward to LOTUSUSER@EXTERN.COM

When I send now a mail to VMSUSER it will be forwarded to my Lotus Notes. When I send a mail to VMSMACHINE::USER I will receive a returned mail:
550 %TCPIP-E-SMTP_NOSUCHUSER, no such user, USER@EXTERN

Is there a trick? I must send mails from other machines to the machine with the SMTP-Mail and I don't want to configure all my machines that they can mail to external adresses
Regards,

Kirsten

[Ian Miller.]

Is this a cluster or a standalone system?

[Kirsten Knüttel]

It's a cluster, but we have more than 1 cluster and I must send mails from every machine in every cluster

Regards,

Kirsten

[Dale A. Marcy]

Was the syntax used for the set forward command like the following:

MAIL> set forward smtp%"LOTUSUSER@EXTERN.COM"

Also what version of VMS as the syntax is different on older VMS versions.

[Kirsten Knüttel]

Yes, the syntax is right for the set forward. Sorry, I forgot the OpenVMS-Version: it's 7.3-1, Tcpip 5.3 Eco2 and all machines are Alpha servers

[John Gillings]

Kirsten,

Please post the exact text of

MAIL> SHOW FORWARD

Also the exact text of the error message (I realise you're trying to obscure actual mail addresses... what I'm looking for is comparing the exact cases of the reported address)

[Volker Halle · Accepted solution]

Kirsten,

you can trace the SMTP messages exchanged between your OpenVMS Alpha SMTP client and your SMTP server in the following way:

$ DEF/SYS/EXEC TCPIP$SMTP_SYMB_TRACE 1
$ @SYS$MANAGER:TCPIP$CONFIG
2 - Client components
6 - SMTP
Stop service
Start service

Then send the failing mail and check the SMTP trace in the file:

sys$sysroot:tcpip$smtp_logfile.log

The trace will show you the SMTP command exchange between your SMTP client and the SMTP server.

To disable tracing, DEASS/SYS/EXEC the logical and restart SMTP.

Volker.

PS: For TCPIP SMTP documentation, see chapter 18 in TCP/IP Services for OpenVMS Management Guide:
http://h71000.www7.hp.com/doc/732final/6526/6526pro_contents_004.html#toc_chapter_18

[Don Braffitt]

Try this

MAIL> set forw smtp%"""LOTUSUSER@EXTERN.COM"""

- Don Braffitt

[Joseph Huber_1]

Kirsten, was it just a typo to show the forward forVMSUSER, but the error returned is for USER, what does Mail> show forward/user=USER show ?

And the fact (as a previous answer suggests) that the forward is not specified as SMTP%"..." doesn't matter with VMS 7.*, except if the following logicals are defined to point to something other than SMTP:

logical MAIL$INTERNET_MODE should be SMTP
logical MAIL$INTERNET_TRANSPORT should be SMTP.

[Kirsten Knüttel]

Hi,
Thank you for your help and sorry for the late reply. Here the answers:

John:
MAIL> show forward/user=knuettel
KNUETTEL has mail forwarded to SMTP%"knuetteldeibmcom"

in the returned mail stands:
550 %TCPIP-E-SMTP_NOSUCHUSER, no such user, knuetteldeibmcom

Volker:
I will try the tracing tomorrow, thank you for the idea

Don:
with this SET FORWARD all mails will return

Joseph:
I've looked, but these logicals are not set on the machine. I can try it with the logicals, perhaps this can help.