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Missing software update notifications

 
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Sebastian Bazley
Regular Advisor

Missing software update notifications

A colleague and I are signed up to receive VMS software update notices. However, these stopped arriving some months ago, and no matter what I do, I don't seem to be able to resubscribe successfully. [I even tried creating a new login] I've raised a call with HP, but so far nothing they have tried seems to work.

So I thought I'd ask here:

Is anyone getting software update notices or is everyone else having the same problems?

19 REPLIES 19
John Abbott_2
Esteemed Contributor

Re: Missing software update notifications

No problems for me. Received two fresh update emails yesterday morning.

Here are the email addrs to subscribe. Are these the ones you're using ?

You are subscribed to: alerts@openvms.org
To subscribe: alerts-on@openvms.org
To unsubscribe: alerts-off@openvms.org
Questions/Comments: kfarmer@openvms.org

web site www.openvms.org

Regards
John.
Don't do what Donny Dont does
Ian Miller.
Honored Contributor

Re: Missing software update notifications

If you mean the hp ones I have not seen one for a while.
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Sebastian Bazley
Regular Advisor

Re: Missing software update notifications

I was referring to the mailings from HP, which are headed:

HP Technology At Work alerts
Your source for HP drivers, firmware, patches, security bulletins
and support

and are sent from us-news@your.hp.com

But thanks for the pointer - I will sign up for the openvms.org postings.
Sebastian Bazley
Regular Advisor

Re: Missing software update notifications

I wonder how one gets added to:

"TO: Customer Interest List"

which seems to be how openvms.org gets the notifications ...
John Abbott_2
Esteemed Contributor

Re: Missing software update notifications

The openvms.org emails are very reliable. They sometimes arrive before the patches are up!

I gave up with the hp ones, they became infrequent, haven't seen one since 17-MAR-2004

Kind Regards
John.
Don't do what Donny Dont does
John Abbott_2
Esteemed Contributor

Re: Missing software update notifications

For openvms.org, take the link provided below and pop your email addr into the subscribe box provided.

http://www.openvms.org/pages.php?page=Alerts

Don't do what Donny Dont does
Sebastian Bazley
Regular Advisor

Re: Missing software update notifications

It's a bit worrying that one cannot rely on the alerts direct from HP.

I'm happy to get alerts via openvms.org - for one thing, it seems to be a lot easier to manage the subscriptions.

But what happens when HP stop sending alerts to openvms.org?
John Abbott_2
Esteemed Contributor

Re: Missing software update notifications

Best let Ken F or Ian M jump in here... suspect all their combined love of VMS will not let that happen ! :-)
Don't do what Donny Dont does
Ian Miller.
Honored Contributor
Solution

Re: Missing software update notifications

As part of the hp patch release process then the emails are sent to Ken at openvms.org and to encompassus. Ken sends them to the Alerts list. At encompass they are processed resulting in updates to the following
http://www.encompasserve.org/conferences/ECO_new_1.html

Of course hp could choose to stop sending these but if they did there would be questions asked!

Recent editions of the openvms.org newsletter have included the attached information (and much else besides :-)

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