Missing software update notifications

[Ian Miller.]

Note that in the openvms.org newsletter there is a list of patches released since the last newsletter.

[Sebastian Bazley]

There seems to be at least one alert that did not make it to openvms.org.

According to the MASTER document, VMS732_INSTAL-V0100 was "Placed on Hold" 16-FEB-2006

I would have expected that to be published via the same route as the original patch notification, and possibly elsewhere as well.

[Ian Miller.]

hp send the emails to openvms.org and encompass as a service to the vms community - I don't think its guaranteed.

I have contacted hp to about the lack of patch emails.

[Jess Goodman]

I also haven't been getting the emails from HP when any VMS patches were released. It's been 6 months at least. I checked my subscrber settings on the HP site yesterday, before I even saw this thread, and my profile had VMS 7.x Alpha checked.

I just signed up for the alerts from VMS.ORG. Thanks for the tip.

[Kip Ladd]

Hi Sebastian,

I manage the HP Alerts service and am looking into this issue to see why there is a discrepancy between the HP OpenVMS support information available on openvms.org (referenced by one of the Forum respondents to this string) and what we send out through our alerts service. Please email hpfeedback.bulletins@hp.com with any questions or reply directly to future alerts emails when you have questions or issues.

Regards,

Kip Ladd
HP Driver and Support Alerts Program Manager

[Sebastian Bazley]

I am now getting some alerts which are sent from us-news@your.hp.com

However, they seem to be a bit confused - they don't seem to be in any kind of date order, and I got one message with details of:

VMS732_DCL-V0500
VMS732_DCL-V0600
VMS732_DCL-V0700

and

VMS732_INSTAL-V0100
VMS732_INSTAL-V0200

This seems silly.

[John Abbott_2]

Hi Sebastian,

(as suggested) It might be best to email hpfeedback.bulletins@hp.com

For an official investigation/response

Regards
John.

[Sebastian Bazley]

Thanks - indeed I have also done this.

I should have made it clear that the posting was informational (FYI).

[Willem Grooters]

I may have missed some, but more annoying is that sometimes I get alerts AFTER I have actuallu downloaded and installed the ECO's, that I bacame aware of accessing OpenVMS.ORG - it's more up-to-date than HP's ALERT (!) service.

I must say that this hasn't been very different up to now

Willem

[Sebastian Bazley]

Seems to be a bit better now - I'm starting to get relevant e-mails again.

But OpenVMS.org and checking the ftp directory are probably still more reliable