My DECserver 700-16 cannot startup normally

[Hoangles]

Volker Halle,
Steven Schweda,

Sorry, I do not know what version the software is before
On my OpneVMS system I can find image files in the following folders:
- wweng1.sys in folder sys$common:[decserver]
- wweng1.sys and wweng2.sys in folder
sys$common:[mom$system]

I do not know which folder the DEC700 will access to and what image file it uses for booting.
I think that my dec700 just succeeded in loading wweng2.sys. (not wweng1.sys),pls open again attached files.

What i should do now.
Pls consider you may remote access to my PC to check OpenVMS over TeamViewer software.
Can you?

[Steven Schweda]

> Event: Load Request Completed from: Node LOCAL:.MBA MOP Circuit CSMACD-0,
> at: 2009-11-12-09:35:54.623+00:00Iinf
> Address=00-60-6D-94-9D-FB,
> Program Type=System,
> File=SYS$COMMON:WWENG1.SYS;5

That looks like DECnet-Plus (aka "DECnet
Phase V"), which is what I have on my system.
I'd need to consult the manuals, but I
believe that this stuff defaults to looking
in MOP$LOAD. Around here:

ALP $ show logical mop$load
"MOP$LOAD" = "SYS$SYSROOT:[MOM$SYSTEM]" (LNM$SYSTEM_TABLE)
= "SYS$SYSTEM:"
1 "SYS$SYSTEM" = "SYS$SYSROOT:[SYSEXE]" (LNM$SYSTEM_TABLE)

which is consistent with it sending out

File=SYS$COMMON:WWENG1.SYS;5

This may or may not be useful:
HELP LANACP Logical_names
Around here, it mentions
"SYS$SYSROOT:[MOM$SYSTEM]".

I believe that the older software used
MOM$LOAD instead of MOP$LOAD. Around here
(left over from many years ago):

ALP $ show logical mom$load
"MOM$LOAD" = "SYS$SYSROOT:[DECSERVER]" (LNM$SYSTEM_TABLE)

which is consistent with your finding some
files in both places.

> Local -969- Requesting Specified Software: WWENG2

If it knows that it wants WWENG2, then I'd
try to give it WWENG2. And if it'll be
happier if it's in MOP$LOAD, then I'd copy it
to there.

With the newer DECnet software, I believe
that there are two possible download server
programs: DECnet-Plus itself, and the newer
LANACP. One of these may say something
useful:

mcr lancp show node /all

mcr ncl show mop client * all

One of those may tell you which file the
Alpha system will try to send to the node
(DECserver) in question. Around here, NCL
says ("()" = my comments):

[...]
Node 0 MOP Client SP2 (My DECserver 200/MC)
[...]
System Image =
{

SYS$SYSROOT:[DECSERVER]PR0801ENG.SYS
}
[...]

and:

Node 0 MOP Client an1 (My DECserver 90TL(?))
[...]
System Image =
{

SYS$COMMON:[DECSERVER]MNENG1.SYS
}
[...]

I seem to have specified
SYS$COMMON:[DECSERVER] as the directory for
these things, but my OPCOM messages say that
they're being sent from
SYS$COMMON:[MOM$SYSTEM]. I don't know why,
but I do have the files in both directories,
so anything could work. (I configured this
stuff many years ago, and I don't remember
why anything is anywhere.)

For details on how to change these settings:
mcr ncl help set mop client
or, for the other program:
mcr lancp help define node
depending on which program is keeping your
MOP information.

[Volker Halle]

Hoangels,

you can try to find out, what WWENG*.SYS software versions are available on your OpenVMS system:

$ SET DEF ... to appropriate directory

$ SEARCH WWENG*.SYS "700-"/FORMAT=NONULL

You will find strings, which will include the name and the version of the software, like:

DECserver 700-xx Vx.x
Network Access SW for DECserver 700-xx Vx.x

This will tell you the software version of your various WWENG*.SYS files.

How did this problem with this DECserver start at all ?

Volker.

[Hoangles]

Steven Schweda,
Volker Halle,

In fact I donot know what version of software my DEC700 needs, but my DEC700 was put in opertion since 2000 and we have never done any action relating to the DECserver.
As your opinion, Does the problem of my DEC700 stands on host (OpenVMS) or itseft?

With current status of my DEC700, as your experience, can it be restored to normal operation?

[Volker Halle]

Hoangles,

the current problem is on the DECserver 700 itself. It crashes due to a software or hardware problem with C=0299 - at least after loading WWENG2.SYS. You did not yet show, what happened after loading WWENG1.SYS...

Downline loading from your OpenVMS systems seems to work.

Whether this server has been running with WWENG1.SYS or WWENG2.SYS in the past and from where it loaded which software version in the past, we don't know.

Please check the versions of WWENG*.SYS on your AlphaServer as requested above.

If you know when your DECserver had been reloaded within the last couple of months, you may still find download messages in SYS$MANAGER:OPERATOR.LOG;*

Volker.

[Hoangles]

Steven Schweda,

Following are responses from host when I do commands, which you required me on Nov 13, 2009 07:42:28 GMT , pls see in attached file for details.

[Steven Schweda]

> ADMIN$ mcr ncl show mop client * all
> Node 0 MOP Client *
>
> command failed due to:
> access denied

Are you logged in as SYSTEM?

[Hoangles]

Volker Halle,
* **You did not yet show, what happened after loading WWENG1.SYS...:
- Yes, there was no more information when my DEC700 loads wweng1.sys,because, at that time, I left the RAM card in the slot with wweng1.sys stored inside.
At the moment, there is no card inside,the DEC700 loads from host over Ethernet hence I can only see information about wweng2.sys.
***Please check the versions of WWENG*.SYS on your AlphaServer as requested above:
- I did that commands, pls see attached files
*** If you know when your DECserver had been reloaded within the last couple of months, you may still find download messages in SYS$MANAGER:OPERATOR.LOG;*:
- My DEC700 had been working well until 29/10/2008 when our power system broken down, I think there is no normal reloading of DECserver in the last couple of months.

[Hoangles]

Steven Schweda,
I tried to log on to NERA account, this is the highest right account on my hand.

***********
NERA$ mcr ncl show mop client * all

Node 0 MOP Client *

command failed due to:
access denied

[Volker Halle]

Hoangles,

someone tried to be 'clever' by copying WWENG1.SYS to WWENG2.SYS. Both files seem to be the same and are version DECserver 700-08 V1.1A software images ! Check DIR/SIZ of those files or even confirm with DIFFERENCES. You can also check for installed DECserver software with DIR SYS$HELP:*.RELEASE_NOTES and/or SEARCH SYS$UPDATE:VMSINSTAL.HISTORY DS. The DECserver 700 software should be called DS7*

Please note that WWENG1.SYS;5 was actually being loaded from host MBA on 2009-11-12-09:35:54 according to one of your previous posts.

Could it be that this DECserver 700-16 had been loaded from some other host on the LAN in the past ? And that host was not available anymore at the last powerfail ? Things like that tend to happen with DECserver load hosts...

Volker.