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My DECserver 700-16 cannot startup normally

 
Hoangles
Frequent Advisor

Re: My DECserver 700-16 cannot startup normally

OK I understand,
you know, My system has a VT501 terminal and it is now connecting to serial port of Alphaserver for monitoring, they work normally.

I have used the this line and this VT501 terminal to connect to port1 of DEC but unsuccessful.

Hoangles
Frequent Advisor

Re: My DECserver 700-16 cannot startup normally

Volker Halle,
Well,
Now I can see file WWENG1.SYS;1 after doing the command.

What do I do next with this file, SRAM, and DECserver?
Volker Halle
Honored Contributor

Re: My DECserver 700-16 cannot startup normally

Hoangles,

you have to make the DECserver 700 boot and load this file via MOP from your AlphaServer...

Issue a REPLY/ENABE command on your OpenVMS system, then connect the VT501 to port 1 of the DECserver 700 and power it on. Then wait what happens...

Volker.
Hoangles
Frequent Advisor

Re: My DECserver 700-16 cannot startup normally

Volker Halle,
How is about my solution regarding to SRAM (flash RAM)?
I'm going to copy WWENG1.SYS to this SRAM card, then force the DECserver boot from this flash RAM.
Can I?
Volker Halle
Honored Contributor

Re: My DECserver 700-16 cannot startup normally

Hoangles,

how do you think you can 'copy' the WWENG1.SYS file to the SRAM card ?

What's the state of the 7-segment display after you power-on the DECserver 700 ? Any messages on port 1 ?

Volker.
Hoangles
Frequent Advisor

Re: My DECserver 700-16 cannot startup normally

Volker Halle,
****How do you think you can 'copy' the WWENG1.SYS file to the SRAM card ?
- If the DECserver uses the same WWENG1.SYS for booting from flash RAM, then I can store this file into the card, insert into flash ram slot, and then power on so that DECserver will boot from card, not from OpenVMS host like before.
Volker, basically, what files will be in flash RAM? Is it same WWENG1.SYS?

****What's the state of the 7-segment display after you power-on the DECserver 700 ? Any messages on port 1?
- After I power on, the state of LEDs are:
+ System OK LED is off
+ Ethernet 10baseT LED blinking
+ 7-segment display has "E" and flashes
- I tried to connect to port 1 from Alphaserver many times but I have never got response so far.
Do you have any support, Volker?
Steven Schweda
Honored Contributor

Re: My DECserver 700-16 cannot startup normally

> You might get some useful messages on a
> terminal plugged into Port 1 on the terminal
> server, or on an operator's terminal on a VMS
> system (REPLY /ENABLE).

> Before I tried to talk to the thing from a
> VMS system, I'd do that "REPLY /ENABLE" at
> some terminal (or emulator) on the VMS
> system, power-up the DECserver, and look for
> download-related messages. You can't do much
> with the DECserver until it gets its software
> downloaded.

> Issue a REPLY/ENAB[L]E command on your
> OpenVMS system, [...]

TAKE THE HINT. REPORT THE RESULTS.

> - I tried to connect to port 1 from
> Alphaserver many times but I have never
> got response so far.

I can't see your cable from here, so I have
no way of knowing if you got the In and Out
pins on one end connected to the Out and In
pins on the other. I also have no idea what
you did on the Alpha to talk to its serial
port, or where you connected the cable on
the Alpha system.

> I have used the this line and this VT501
> terminal to connect to port1 of DEC but
> unsuccessful.

This also tells me nothing. Which line is
"this line"? Is the VT terminal connected to
the Alpha system (where?) or to the
DECserver (where?)? What does "unsuccessful"
mean here?

> [...] my knowledge on OpenVMS is very poor
> [...]

That's becoming clear. Have you considered
hiring some expertise?

How good are you with a voltmeter?


> [...] My system has a VT501 terminal and
> it is now connecting to serial port of
> Alphaserver for monitoring, [...]

How many serial ports are on the Alpha?

When you're logged into the Alpha using this
VT terminal:

SHOW LOGICAL TT
SHOW DEVICE _TT

Do you have another terminal, or can you log
into the Alpha from some other terminal or
system? It would be nice to be able to talk
to the Alpha system with one terminal
(operator console -- Remember "REPLY
/ENABLE"?), and to Port 1 on the DECserver
with another terminal. (Where "terminal"
here could be a real VTxxx or a terminal
emulator on some computer or other.)
Volker Halle
Honored Contributor

Re: My DECserver 700-16 cannot startup normally

Hoangles,


+ System OK LED is off
+ Ethernet 10baseT LED blinking
+ 7-segment display has "E" and flashes


If you carefully read chapter '7.4 System OK LED Off/Seven-Segment Display Flashing' from the DECserver 700 Hardware Owener's Manual (see link given above), you'll see:

Problem
A hardware error occurred that makes the DECserver 700 nonoperational

Correction: There is no corrective procedure for this problem except for SIM failure
(refer to note). Notify the network manager that the DECserver 700 must be returned
to Digital Equipment Corporation for repair or replacement. Refer to the
Network Access Server Problem Solving manual for information about returning the
unit to Digital Equipment Corporation.


There is no further advice I can give you in this case except get a new DECserver 700.

Volker.
Oswald Knoppers_1
Valued Contributor

Re: My DECserver 700-16 cannot startup normally

It seems that something changed in this thread. From the original question:

"When we try to power on the server it cannot startup normally, the LED display runs lighting at 4 then 3 then 4 then 3..."

And now:

"- After I power on, the state of LEDs are:
+ System OK LED is off
+ Ethernet 10baseT LED blinking
+ 7-segment display has "E" and flashes"

So what did you do to this unit?

I think you can still buy decservers at www.vnetek.com. Be sure to get one with flash memory so you don't need a load host.

Oswald

Hoangles
Frequent Advisor

Re: My DECserver 700-16 cannot startup normally

Oswald Knoppers,
I sometime powered on DS700 while pressing reset button.
I once powered on DES700 without RAM in SIM slot.
In addition I used difference serial cables to connect port1 from PC.

I wonder if these actions may cause to the current status of DEC700