OpenVMS 8.4 $ BACKUP/LOG DISK:[TEST...] MGA0:TEST.BCK/SAVE not working

[Josef Stadelmann]

With OpenVMS 8.3-1H1 we used this command since years,!

And we fail catastrophic now on OpenVMS 8.4

We can not make an   /image   backup to tape and

we can not make a simple backup to tape!

We have initialized the tape and mounted it as ANSI Tape with the label initialized and we have tested the tape in ANSI mode that we can say; the tape can read and write correct; saying we have mounted the tape as ANSI tape and we do a $ COPY DISK:[DIR...] MGA0:  and it works, and then we do a $ DIR mga0: and it works

BUT

$ initialize mga0: RENEST

$ mount/foreign mga0:

$ show device mga0           shows tape mounted and label RENEST

$ backup/log dka3:[test...]*.*.* mga0:tests.bck/save/noassist/rewind

Doing this on our OpenVMS 8.4 it results in 2 failures

A) a tape label processing error AND then

B) a tape is not ANSI error

/ignore=label is a no go either

/label=RENEST fails as well

Please tell us the proper sequence to use on OpenVMS 8.4 to do a simple normal backup of a set of disk directories as given in the backup command above to a foreign mounted tape consisting 1 file called tests.bck

BUT be confident/warned.

We lost many hours until now;

HENCE I will explain to everybody here the outcome of your recommendation, of your commans   !     :-)

We do as given in BACKUP HELP Examples and we fail !!!

Josef Stadelmann

alias Sepp

And why can I not paste into this editor? You don't beleave it? just select  word, do ctrl/c and then use the mouse to do the paste? and nothing shows up in my window!

[Hoff]

The BACKUP command looks valid.

Download and install the ECO kits, if you have not already done so; vanilla V8.4 was not particularly stable until around UPDATE V5 or so, with various errors including UPDATE V4 having left the bootstrap in a state where the box eventually wouldn't boot, and having shipped with SYSTEM_CHECK enabled.  There have been other issues with the release.

If you're running the current UPDATE patch kit, then ring up HP support and see what they say about this.

And yes, the forum software is a mess, ranging from the problems pasting into the box to the problems starting up the text windows to the problems with the inconsistent button placement to the lack of an overt way to embed source code.

[Steven Schweda]

> A) a tape label processing error AND then

> B) a tape is not ANSI error

   It might help to see the actual error messages and other actual
output from these commands.  What is MGA0?  ("show device /full"?)

> /ignore=label is a no go either

> /label=RENEST fails as well

   As usual, showing actual commands with their actual output can be
more helpful than vague descriptions or interpretations.

> And why can I not paste into this editor? [...]

   Using what, on what?  Which Web browser, where?  SWB on a VMS system
seems not to work, but Firefox on a Mac is better.

[GuentherF]

The 'tape not ANSI labeled' error happens when BACKUP cannot find a good set of ANSI labels (80-bytes blocks at the beginning of the tape).

This could be caused by problems reading from the tape drive (most likely) or, the tape media. Or, a new bug in BACKUP (least likely - my guess).

For more information:

After the fresh initialized has been mounted /FOREIGN issue a "$ DUMP /BLOCK=COUNT:5/ OUTPUT=tape.log ..." and extract the records - if any - for blocks 80 bytes long and post them here.

You can also try to NOT pre-mount the tape and let BACKUP mount it. Then add /REWIND and /LABEL=... to the BACKUP command. This may give us also more information where the cause of the problem might be.

/Guenther

[Bob Blunt]

MGA0 is a SAN-based tape so we're going to need a bit more information.  What type tape drive, to what is it connected, path information from DCL (at least, may be more informative to use SDA), is it shared with other hosts on the SAN, is there any encryption device between the VMS host and the tape drive?

Is this a new installation or was the tape working reliably previously and now it isn't?  Dumping the ANSI headers on the tape should help but it should also show if the drive is really working or if there's a problem between VMS and SAN magic happening successfully.

bob

[Josef Stadelmann]

IA64-2>product show hist
------------------------------------ ----------- ----------- --- -----------
PRODUCT                              KIT TYPE    OPERATION   VAL DATE
------------------------------------ ----------- ----------- --- -----------
HP I64VMS LTT V4.13-0                Full LP     Install     Val 14-JUL-2011
HP I64VMS IDESERVER V6.52            Full LP     Install     Val 12-JUL-2011
HP I64VMS CSWS_PHP V2.20             Full LP     Install     Val 06-JUL-2011
HP I64VMS CSWS_PERL V2.1             Full LP     Install     (U) 06-JUL-2011
HP IA64VMS WSIT V3.0                 Full LP     Install     (U) 06-JUL-2011
HP I64VMS GNV V2.1-3                 Full LP     Install     Val 05-JUL-2011
HP I64VMS CSWS_JAVA V3.1             Full LP     Install     Val 05-JUL-2011
HP I64VMS CSWS V2.2                  Full LP     Install     Val 05-JUL-2011
HP I64VMS JAVA150 V1.5-5             Full LP     Install     Val 05-JUL-2011
HP I64VMS JAVA60 V1.6-2_P1           Full LP     Install     Val 05-JUL-2011
HP I64VMS PERL586_UPDATE V2.0        Patch       Install     Val 09-MAY-2011
HP I64VMS PERL V5.8-6                Full LP     Install     (U) 09-MAY-2011
IBM I64VMS WMQCLIENT V6.0            Full LP     Install     (U) 27-APR-2011
HP I64VMS DCPS V2.7                  Full LP     Install     Val 11-APR-2011
HP I64VMS CXX V7.4-4                 Full LP     Install     Val 24-MAR-2011
HP I64VMS C V7.3-18                  Full LP     Install     Val 24-MAR-2011
HP I64VMS WBEMPROVIDERS V2.0-4       Full LP     Install     Val 24-MAR-2011
HP I64VMS VMS84I_RMS V2.0            Patch       Install     Val 24-MAR-2011
HP I64VMS VMS84I_IPC V1.0            Patch       Install     Val 24-MAR-2011
HP I64VMS VMS84I_UPDATE V5.0         Patch       Install     Val 24-MAR-2011
HP I64VMS VMS84I_PCSI V2.0           Patch       Install     Val 24-MAR-2011
HP I64VMS WBEMPROVIDERS V2.0-4       Full LP     Remove       -  24-MAR-2011
HP I64VMS AVAIL_MAN_BASE V8.4        Full LP     Install     Val 24-MAR-2011
HP I64VMS CDSA V2.4-322              Full LP     Install     Val 24-MAR-2011
HP I64VMS DWMOTIF V1.7               Full LP     Install     Val 24-MAR-2011
HP I64VMS DWMOTIF_SUPPORT V8.4       Full LP     Install     Val 24-MAR-2011
HP I64VMS HPBINARYCHECKER V1.1       Full LP     Install     Val 24-MAR-2011
HP I64VMS KERBEROS V3.1-152          Full LP     Install     Val 24-MAR-2011
HP I64VMS OPENVMS V8.4               Platform    Install     Sys 24-MAR-2011
HP I64VMS SSL V1.4-334               Full LP     Install     Val 24-MAR-2011
HP I64VMS TCPIP V5.7-13              Full LP     Install     Val 24-MAR-2011
HP I64VMS TDC_RT V2.3-20             Full LP     Install     Val 24-MAR-2011
HP I64VMS VMS V8.4                   Oper System Install     Val 24-MAR-2011
HP I64VMS WBEMCIM V2.96-A100211      Full LP     Install     Val 24-MAR-2011
HP I64VMS WBEMPROVIDERS V2.0-4       Full LP     Install     Val 24-MAR-2011
------------------------------------ ----------- ----------- --- -----------
35 items found
IA64-2>

Which patches are we missing on our brand new OVMS 8 Core server?

BTW: JVM machine 1.5 and 6.0 crashes as well executing a longer checkout command using SVNKIT

Indian OpenVMS/Java Engineering said that we have to patch our machine.

But that was OVMS 8.3-1H1 but now we have OVMS 8.4. patched as shown above, but crashing in JVM. But I will log a different topic for that.

Josef

alias Sepp

DEC BADGE 23914

[Volker Halle]

Sepp,

I don't see VMS84I_FIBRE_SCSI-V0100, although nothing in those release notes would provide an indication, that it would solve your problem - whatever that problem really is...

Please provide the DUMP data as requested by Guenter. Only if we get detailled data, we might be able to help you.

Volker.

[Josef Stadelmann]

Thank you gentlemens for your help. To answer open questions: Here a trace about how it is on our INTEG2 OVMS 8.4 machine.

IA64-2>dismount/nounload $2$mga0:
IA64-2>initialize $2$mga0: RENEST
IA64-2>mount/for $2$mga0:
%MOUNT-I-MOUNTED, RENEST mounted on _$2$MGA0: (INTEG2)

IA64-2>backup/log dka3:[stadelma]*.txt $2$mga0:stadelma.bck/save/noassist/rewind

%BACKUP-W-MOUNTERR, volume 1 on _$2$MGA0 was not mounted because
 its label does not match the one requested
 specify option (QUIT, NEW tape or OVERWRITE tape)
BACKUP> OVERWRITE
%BACKUP-I-LBLOVRWRITE, volume label NON-ANSI     overwritten, new label is STADEL

%MOUNT-I-MOUNTED, STADEL mounted on _$2$MGA0: (INTEG2)
%BACKUP-S-COPIED, copied DKA3:[stadelma]axis2_jar_files.txt;1
%BACKUP-S-COPIED, copied DKA3:[stadelma]axis2_jar_files_ax.txt;1
%BACKUP-S-COPIED, copied DKA3:[stadelma]axis2_jar_files_tm.txt;1
%BACKUP-S-COPIED, copied DKA3:[stadelma]b.txt;1
%BACKUP-S-COPIED, copied DKA3:[stadelma]DAV_LIST.TXT;3
%BACKUP-S-COPIED, copied DKA3:[stadelma]DISTNETBEANS_IGUIDE_RELNOTES.TXT;2
%BACKUP-S-COPIED, copied DKA3:[stadelma]JVM_ARGS.TXT;31
%BACKUP-S-COPIED, copied DKA3:[stadelma]mylogicals.txt;1
%BACKUP-S-COPIED, copied DKA3:[stadelma]mysymbols.txt;1
%BACKUP-S-COPIED, copied DKA3:[stadelma]PHP_LIST.TXT;1
%BACKUP-S-COPIED, copied DKA3:[stadelma]PL099.TXT;1
%BACKUP-S-COPIED, copied DKA3:[stadelma]SYSGEN.TXT;2
%BACKUP-S-COPIED, copied DKA3:[stadelma]utf-8.txt;2
IA64-2>

IA64-2>show dev $2$mga0:

Device                  Device           Error    Volume         Free  Trans Mnt
 Name                   Status           Count     Label        Blocks Count Cnt
$2$MGA0:      (INTEG2)  Mounted alloc        0     STADEL            0     1   1
                        foreign
IA64-2>backup/list $2$mga0:stadelma.bck/save/rewind/noassist
Listing of save set(s)

%BACKUP-F-LABELERR, error in tape label processing on $2$MGA0:[000000]stadelma.bck;
-BACKUP-F-NOTANSI, tape is not valid ANSI format
IA64-2>dismount/nounload
_Device: $2$mga0:
IA64-2>mount $2$mga0: STADEL
%MOUNT-I-MOUNTED, STADEL mounted on _$2$MGA0: (INTEG2)
IA64-2>dir $2$mga0:

Directory $2$MGA0:[]

STADELMA.BCK;1

Total of 1 file.
IA64-2>copy $2$mga0:STADELMA.BCK dka3:[stadelma] /log
%COPY-S-COPIED, $2$MGA0:[]STADELMA.BCK;1 copied to DKA3:[stadelma]STADELMA.BCK;2 (28 records)
IA64-2>backup/list dka3:[stadelma]stadelma.bck/save
Listing of save set(s)

Save set:          stadelma.bck
Written by:        STADELMA
UIC:               [000201,000003]
Date:              20-JUL-2011 15:51:27.75
Command:           BACKUP/LOG dka3:[stadelma]*.txt $2$mga0:stadelma.bck/SAVE/NOASSIST/REWIND
Operating system:  hp OpenVMS I64 version V8.4
BACKUP version:    V8.4
CPU ID register:   80000000
Written on:        _$2$MGA0:
Block size:        8192
Group size:        10
Buffer count:      2116

[stadelma]axis2_jar_files.txt;1                              3  30-JAN-2008 10:20
[stadelma]axis2_jar_files_ax.txt;1                           3  18-JUL-2011 13:26
[stadelma]axis2_jar_files_tm.txt;1                           1  18-JUL-2011 13:26
[stadelma]b.txt;1                                           11  20-MAY-2010 17:41
[stadelma]DAV_LIST.TXT;3                                     2  20-JUN-2006 17:25
. . .

Total of 13 files, 352 blocks
End of save set

IA64-2>backup/list $2$mga0:stadelma.bck/save
%BACKUP-F-MOUNTFOR, $2$MGA0:[]stadelma.bck; must be mounted /FOREIGN
IA64-2>mount/for $2$mga0:
%MOUNT-I-OPRQST, device is already mounted
%MOUNT-I-OPRQST, device _$2$MGA0: (INTEG2) is not available for mounting.

 Interrupt

IA64-2>dismount/nounload $2$mga0:
%MOUNT-I-OPRQSTCAN, operator request canceled
IA64-2>show dev $2$mga0:

Device                  Device           Error    Volume         Free  Trans Mnt
 Name                   Status           Count     Label        Blocks Count Cnt
$2$MGA0:      (INTEG2)  Online               0
IA64-2>mount/for $2$mga0:
%MOUNT-I-MOUNTED, STADEL mounted on _$2$MGA0: (INTEG2)
IA64-2>backup/list $2$mga0:stadelma.bck/save
Listing of save set(s)

%BACKUP-F-LABELERR, error in tape label processing on $2$MGA0:[000000]stadelma.bck;
-BACKUP-F-NOTANSI, tape is not valid ANSI format
IA64-2>backup/list $2$mga0:stadelma.bck/save/label=STADEL
Listing of save set(s)

%BACKUP-F-OPENIN, error opening $2$MGA0:[000000]stadelma.bck; as input
-SYSTEM-W-NOSUCHFILE, no such file
IA64-2>

abd so on and so on --- the saga will continue

Hope this brings something to move ...

Josef

alias Sepp

DEC BADGE 23914

[Josef Stadelmann]

And one for the glory editor crew !!!

I have delivered my previous e-mail text

the HP system told me that I have delivered too much, more then 20'000 characters :-(

But as I count every fingertip 

I was asking the excellent MS word statistics for that

And word said me you have exactly 7700 characters ;-(

so the rest must be HTML overhead because all must be in HTML today :-)

So I have taken out a few things to make the system happy but would suggest to be a bit more friendly toward users as they may be able to count 20'000 charactzersbut not he htlm overhead, the markups

Bevore I forget something COPY/PAST works a bit better since last time.

:-)

Sepp

[Volker Halle]

Sepp,

please provide the output of DUMP/BL=(COUNT=5) of that tape. If you can't post the data into the WEB page, please consider paste it into a .TXT file and attach that .TXT file.

Volker.