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PCM Probs: Error when try tro extraxt archived data

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Lachnitt_1
Frequent Advisor

PCM Probs: Error when try tro extraxt archived data

Hi there!

we've a problem with the Polycenter Console Manager 1.6-201.

The PCM is not able to dearchive data for extraction!!!

"...

Failed to dearchive log data for system EZK20 - Unable to open archive directory"

I put an example archive-log and the try to extract in the attachement.

I remember that the problem first occurs after a few weeks/month as we'd upgraded from VMS 6.2 to 7.3-1!

Hope you can help me.

Regards Kuddel
12 REPLIES
Ian Miller.
Honored Contributor

Re: PCM Probs: Error when try tro extraxt archived data

Is the protection on the archive directory and the directory into which the files are to be written OK?

If you have security audits for file access failures then they may be of help.
____________________
Purely Personal Opinion
Lachnitt_1
Frequent Advisor

Re: PCM Probs: Error when try tro extraxt archived data

Yes sure, cause he can archive them in the further step (as I logged in the attachement).

And it seems that he IS NOT accessing the file:

EZK99$RTA2:SYS > set watch file /class=major
EZK99$RTA2:SYS > cons extra ezk20 /sin=y
POLYCENTER Console Manager
Extract facility Version V1.6-201
Copyright (c) 1995 Digital Equipment Corporation. All Rights Reserved

%XQP, Thread #0, Access CONSOLE_CFG.DAT;1 (85,41,0) Status: 00000001
%XQP, Thread #0, Control function (85,41,0) Status: 00000001
%XQP, Thread #0, Final status: 00000870
%XQP, Thread #0, Deaccess (85,41,0) Reads: 1, Writes: 0, Status: 00000001
%XQP, Thread #0, Access EZK20.TIMES;1 (105,46,0) Status: 00000001
%XQP, Thread #0, Control function (105,46,0) Status: 00000001
%XQP, Thread #0, Final status: 00000870
%XQP, Thread #0, Deaccess (105,46,0) Reads: 3, Writes: 0, Status: 00000001
%XQP, Thread #0, Access ARCHIVE.DIR;1 (18,1,0) Status: 00000001
%XQP, Thread #0, Final status: 3A000001
%XQP, Thread #0, Deaccess (18,1,0) Reads: 1, Writes: 0, Status: 00000001
Failed to dearchive log data for system EZK20 - Unable to open archive directory

Lokesh_2
Esteemed Contributor

Re: PCM Probs: Error when try tro extraxt archived data

Hi,

Check for the logical console$archive. If this is missing or not correct then define as follows:

DEFINE/NOLOG/SYSTEM/TABLE=CONSOLE$LOGICAL_NAMES CONSOLE$ARCHIVE EZK99_D1:[CONSOLE.ARCHIVE]

HTH,
Thanks & regards,
Lokesh
What would you do with your life if you knew you could not fail?
Lachnitt_1
Frequent Advisor

Re: PCM Probs: Error when try tro extraxt archived data

Yes it's there.
Otherwise the set watch output wouldn't show the ARCHIVE.DIR:

%XQP, Thread #0, Access ARCHIVE.DIR;1 (18,1,0) Status: 00000001
%XQP, Thread #0, Final status: 3A000001
%XQP, Thread #0, Deaccess (18,1,0) Reads: 1, Writes: 0, Status: 00000001
Lachnitt_1
Frequent Advisor

Re: PCM Probs: Error when try tro extraxt archived data

Hi Lokesh,

you were 50% right.

the Logical was set false (to a directory, which doesn't exist).

But after I set it right and Restart PCM, the CONS extraxt fails the same way.
Now it is: CONSOLE$ROOT:[ARCHIVE].

Seems that the Logical is not in use, cause we saw that as the logical was set false, the extract looked to the right directory!

Regards Kuddel.
Bob Blunt
Respected Contributor

Re: PCM Probs: Error when try tro extraxt archived data

Kuddel,

V1.6-201 is pretty old. There was at least one patch newer, V1.6-412, for the V1.6 release. The release notes for this release don't explicitly claim to fix the issues you're seeing with extract after archive, but the newer patch may help. I was under the impression that there were some significant issues with archiving and extract/review due to some Y2K concerns with V1.6.

If you can locate that particular release, it might help...

bob
Lachnitt_1
Frequent Advisor

Re: PCM Probs: Error when try tro extraxt archived data

I know that it exists, but I never found it in the whole www!!!
Greetings Kuddel
Bob Blunt
Respected Contributor

Re: PCM Probs: Error when try tro extraxt archived data

Of course, the standard recommendation should be to get the latest product through CA.
However, if you have OpenVMS support through HP, I believe that the V1.6 ECOs are available. I've checked to see if they were posted, but none of the FTP sites I'm able to search have that particular kit. You would be looking for something with a name like: CONSOLE412016

The V1.7 release was after the product was transferred to CA, so requires different licensing. The absolute current release is in the V3.x range now, I think...

bob
Volker Halle
Honored Contributor

Re: PCM Probs: Error when try tro extraxt archived data

re: the bad logical name

The wrong tranlation of the logical name CONSOLE$ARCHIVE did not matter in this case, as the archive directory was set in CONSOLE_CFG.DAT to a specific device and directory:

PCM Edit> show archive
...
Archive Summary
---------------
Archive hours = 24
Archive location = EZK99_D1:[Console.ARCHIVE]

The default for Archive location would be CONSOLE$ARCHIVE. If the default would have been used, the bad logical would have mattered.

Volker.
Volker Halle
Honored Contributor
Solution

Re: PCM Probs: Error when try tro extraxt archived data

Further analysis has shown, that the error message:

Failed to dearchive log data for system EZK20 - Unable to open archive directory

showed up for the CONSOLE EXTRACT node command, as soon as any node.10410200000_TO_10410241133_* file exists in the CONSOLE$ARCHIVE directory (OpenVMS Alpha V7.3-1 running CONSOLE V1.6-201).

Installing update CONSOLE412016 (V1.6-412) made this problem immediately go away.

Volker.
Al Chaby
Occasional Visitor

Re: PCM Probs: Error when try tro extraxt archived data

Good morning,

I have a client with the same issue with the same version of the software. Does anyone have a copy of the CONSOLE412016 patch OR a url to wehere I can get it.

Thanks in advance,
Al

P.S. Hi Bob!
Lachnitt_1
Frequent Advisor

Re: PCM Probs: Error when try tro extraxt archived data