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тАО05-19-2009 11:26 AM
тАО05-19-2009 11:26 AM
After a printer was replaced, French accents are not printed correctly. The printer is accessed through TCPware Terminal Server. What can be the problem?
Thanks for the answers,
Yaron.
Solved! Go to Solution.
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тАО05-19-2009 11:55 AM
тАО05-19-2009 11:55 AM
Re: Printing French accents on a TCPware Terminal server printer
What kind of queue are you using ??
$ SHOW QUEUE/FULL
What kind of printer was used, and is used ?
Hakan
AKA The PrinterGuru ;-)
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тАО05-20-2009 03:58 AM
тАО05-20-2009 03:58 AM
Re: Printing French accents on a TCPware Terminal server printer
SHOW QUEUE/FULL
Server queue
mounted form DEFAULT
/BASE_PRIORITY=4 /DEFAULT=(FEED,FORM=DEFAULT) /OWNER=[SYSOPS,SYSTEM]
/PROCESSOR=TCPWARE_TSSYM /PROTECTION=(S:E,O:D,G:R,W:W) /RETAIN=ERROR
The new printer is Xerox (I dont have more details its far from me) The print is sent from VMS / VAX V 5.5.
Normally there are line printers or Terminal (LAT port) printers. However, here with the TCPware, it seems to send to an I.P address. And called Terminal Server Printing. Im not sure that my question is only for the TCPWARE, is there anything to be done in order to print special characters like French accents? Is it something with the Symbiont process that process the request? shold a different /FORM be used?
Thanks.
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тАО05-20-2009 04:21 AM
тАО05-20-2009 04:21 AM
Re: Printing French accents on a TCPware Terminal server printer
OK, you are using a TELNET-symbiont.
The new printer is a LASER, right ?
and the replaced printer was a ?? Brand ? Model ?
also supply a SHOW QUEUE/FORM/FULL 'form' of the form you are using to print files with french accents.......and maybe a piece of a file....
Hakan
I used to work in the VMS Support Team at HP in Sweden and one of my special skills was printproblems in complex environments.
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тАО05-20-2009 04:31 AM
тАО05-20-2009 04:31 AM
Solution(The one salient exception here is a mechanism such as the DECprint Supervisor DCPS package, which translates the file contents from text to Postscript.)
Presuming here that there have been no alterations to anything on the host nor on the terminal server (and I'd imagine the connection here is via TCPware to some IP terminal server), then the difference here is in the printer, and you'll need to do your own homework to determine what changed in the printer, and what you have to do in your application.
What you're describing is usually a bog standard character mapping issue that's common with swapping printers and printer models, and usually little or nothing to do with the host. It appears that your old and your new printers map the ASCII or MCS codes for the particular characters. (I'm here presuming you're referring to accented characters and not to the accent characters.)
You will have to figure out how to get the characters remapped or character sets selected, and whether you'll need to remap or alter or load custom fonts or select fonts directly in the application data sent to the printer or via a device control library and the out-of-band selection process for this stuff.
Google will find previous discussions of OpenVMS and printers and printer character sets over the years. Also see topics including the must-read printer manual and topics including:
http://labs.hoffmanlabs.com/node/92
http://labs.hoffmanlabs.com/node/129
http://labs.hoffmanlabs.com/node/622
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тАО05-20-2009 04:39 AM
тАО05-20-2009 04:39 AM
Re: Printing French accents on a TCPware Terminal server printer
Hoff said:
> and you'll need to do your own homework to
> determine what changed in the printer, and
> what you have to do in your application.
I will do some of that homework a lot faster, because I know what to look for......if you just supply the information I ask for.
Hakan
Hoff, don't take it the wrong way.
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тАО05-20-2009 07:48 AM
тАО05-20-2009 07:48 AM
Re: Printing French accents on a TCPware Terminal server printer
Hakan
hakan(dot)zanderau(at)ha-solutions(dot)se