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тАО01-07-2009 04:00 PM
тАО01-07-2009 04:00 PM
Problem with HP LJ P4015N
Have any of you come across this?
Thanks in advance
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тАО01-07-2009 09:55 PM
тАО01-07-2009 09:55 PM
Re: Problem with HP LJ P4015N
- do you have other P4015N printers working?
- firmware revisions
- language (PCL/PS) settings (default,sensing,...)
- mode of connection (LPD,TELNET,rawTCP)
I assume, you don't use DCPS, may be try it.
regards Kalle
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тАО01-07-2009 11:12 PM
тАО01-07-2009 11:12 PM
Re: Problem with HP LJ P4015N
have done so far to solve the problem.
Something to try:
Try to setup an identical queue without any forms and resetmodules. Then print both TEXT and PS to see if the behavior is the same.
Try STOP/QUEUE/RESET after each job.....
Hakan Zanderau
ps. I used to work for the VMS-Support-Team at Digital/Compaq/HP in Sweden and printproblems were one of my special skills. ds.
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тАО01-08-2009 05:29 AM
тАО01-08-2009 05:29 AM
Re: Problem with HP LJ P4015N
Oswald
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тАО01-08-2009 05:38 AM
тАО01-08-2009 05:38 AM
Re: Problem with HP LJ P4015N
It could be the case, but on the other hand is the suggested logical systemwide and specific to TELNETSYM.
No other printers/queues behave like this.
We need more information.......
Hakan
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тАО01-08-2009 12:08 PM
тАО01-08-2009 12:08 PM
Re: Problem with HP LJ P4015N
Printer queue ROCKLIN$CASHIER, idle, on ES40::"10.10.3.193:9100",
mounted form HP$DEFAULT (stock=DEFAULT)
/AUTOSTART_ON=(ES40::"10.10.3.193:9100")
/BASE_PRIORITY=4 /BLOCK_LIMIT=3000
/DEFAULT=(FEED,FORM=HP$DEFAULT
stock=DEFAULT))
/LIBRARY=SYSDEVCTL Lowercase
/OWNER=[SYSTEM]
/PROCESSOR=UCX$TELNETSYM
/PROTECTION=(S:M,O:D,G:R,W:S)
/SCHEDULE=(NOSIZE)
/SEPARATE=(RESET=(PCL_RESET))
Printer info:
(These are the only two P4015N printers that we've got)
firmware: 20080125 04.044.0
not sure about language settings
The TCPIP$TELNETSYM_IDLE_TIMEOUT logical is not defined.
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тАО01-08-2009 12:22 PM
тАО01-08-2009 12:22 PM
Re: Problem with HP LJ P4015N
Are you running UCX or TCPIP ?
$ UCX SHOW VERS
( just in case you actually run UCX )
If you are running TCPIP, change the processor to TCPIP$TELNETSYM......and try again.
$ STOP/QUEUE/RESET queue
$ INIT/QUEUE/START/PROCESSOR=TCPIP$TELNETSYM queue
Also check the logical UCX$TELNETSYM_IDLE_TIMEOUT
$ SHOW LOGICAL *TELNET*
Hakan
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тАО01-08-2009 12:51 PM
тАО01-08-2009 12:51 PM
Re: Problem with HP LJ P4015N
No change. :(
The value of UCX$TELNETSYM_IDLE_TIMEOUT is
"0 00:05:00.00"
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тАО01-08-2009 01:04 PM
тАО01-08-2009 01:04 PM
Re: Problem with HP LJ P4015N
Now you have the queue running without the Idle-Timeout.
The logicals are red when the symbiont starts and are held during its lifetime.
I would have set the timeout to 30 secs.
Hakan
It's getting late in Sweden now so this will be my last answer for today.
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тАО01-08-2009 01:11 PM
тАО01-08-2009 01:11 PM
Re: Problem with HP LJ P4015N
Defining the logical Idle-Time will hold the link between the queue and printer until the link been idle for the selected value.
If you have multiple job on the queue, all of them will be printed before letting anyone else using the printer.
Hakan