Question regarding SMTP via MULTINET

[Chaim Budnick]

Is there any LOG file via which I can determine if a mail sent via an SMTP server queue indeed was sent without any errors?

A user has complained that mail sent to a specific address is NOT being received by taht recipient, and I would like to trace the mail as best I can.

Thanks,

Chaim

[Craig A Berry · Accepted solution]

Depending on what version of MultiNet you have, you can enable accounting for the SMTP service. See:

http://www.process.com/tcpip/mndocs/MN%20v5.0%20Installation%20Administrator%20Guide/Ch15.htm#E54E19

I believe messages that fail remain in the MULTINET_SPOOL directory so you might look in there. You might also look in the operator log, though I'm not sure what goes in there by default. Generally, though, only failure is logged, not success.

[Mike Ford_2]

If you are using VMSMAIL to send the smtp mail using MULTINET, ie. mail/subject="xxx" mail.txt "smtp%address"; any failures will show up as failure mail messages in the vmsmail of the userid that you are using to send the mail. We are using a batch process with a non-interactive userid and the vmsmail for that userid is set to forward any mail messages to my userid. This is good because it indicates whether the mail address is invalid or not found on that server or that the mail server you are sending to is unfound, etc.