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Rally printer error

 
Andre Liauw
Occasional Visitor

Rally printer error

Hi,

I do not know if this is the right thread.

I run into the following error:

A 24317 DEKPENV CIP-DE YORK0994918028.5 69435056.7 940518821405181060
A 70170VDEPICK-INCIP-DE LUND0191304342.8 P69126933.5 910515901105151590
A 70209 DEPICK-INCIP-DE LUND0191304341.0 69104279.9 910515901105151590

The output file for printing could not be opened.

Printer error 19873.
%RALLY-F-INTERR, Rally internal error
Please submit an SPR. Include SYS$LOGIN:RALLYBUGCHK.DMP,

I included the bugchk dump

What is wrong ?

Regards,

Andre


7 REPLIES 7
Wim Van den Wyngaert
Honored Contributor

Re: Rally printer error

Rally is a RDB related product of Oracle.
No problems with the process quota.

How do you know that the file could not be opened ? Versions ?

Wim
Wim
Andre Liauw
Occasional Visitor

Re: Rally printer error

Hi Wim,

Thanks for your response.

Rally version is V7.0.3.2

The error beneath is from a logfile.

1. A 70209 DEPICK-INCIP-DE LUND0191304341.0 69104279.9 910515901105151590

2. The output file for printing could not be opened.

3. Printer error 19873.
%RALLY-F-INTERR, Rally internal error



1. This is the last line of the list. There are more lines to come, but after this line I am getting the error.

2. This error message is from the logfile.

3. This is also from the logfile.

Do you know what the error number 19873 means ?



Kind regards,

Andre


Wim Van den Wyngaert
Honored Contributor

Re: Rally printer error

No idea. I once used rally in 1986 (or 87) and most problems will not be on the internet.

You can try :
$ dir sys$message *rally*.exe
and for each file found
$ set mes xxx
$ exit 19873
$ exit %x19873

and hope some text is shown.

If nothing found, try finding out to which file the print goes. May be there is an error in the naming (non-existing logical, forbidden characters, ... ).

Wim
Wim
Wim Van den Wyngaert
Honored Contributor

Re: Rally printer error

And don't forget to chheck protection of the directory and file. And check if free space is available. Audit could reveal some info too (anal.audit).

Wim
Wim
Wim Van den Wyngaert
Honored Contributor

Re: Rally printer error

As I understand it after reading some stuff, the listing is send to sys$print queue. Check if the queue exists (may be a logical to another queue). May be it's protected ...

Wim
Wim
Andre Liauw
Occasional Visitor

Re: Rally printer error

Oke, Wim. Thanks, I'm going to work on your advice and let you know the results.

Regards,

Andre
Andy Bustamante
Honored Contributor

Re: Rally printer error

Rally was included with RDB in the sale to Oracle, HP probably won't invest time in troubleshooting this issue. Rally officially went out of support in 2003:
http://www.oracle.com/technology/products/rdb/pdf/030515_eng_support_news.pdf

You can still pull documentation from Oracle:
http://www.oracle.com/technology/documentation/rdb.html

If this was "working before," I'd start with looking for a temporary file with a version number of of 32767, or a disk out of file headers.

Andy Bustamante
If you don't have time to do it right, when will you have time to do it over? Reach me at first_name + "." + last_name at sysmanager net