SMTP mail fail

[Hakan Zanderau ( Anders]

Try

$ DEFINE/SYS/EXEC TCPIP$SMTP_LOG_LEVEL 5
$ TCPIP STOP MAIL
$ TCPIP START MAIL

Then check the logfile
SYS$SPECIFIC:TCPIP$SMTP_LOGFILE.LOG

regards,

Hakan Andersson

ps Don't forget to reset (remove) the logical and restart smtp again. It will make SMTP to write A LOT to the logfile and will REALLY slow things down. ds

[Michael LaRoche]

The one thing I do see is that the TCPIP$SMTP_SYMBIONT.EXE is not there and when it's attempted to restart it it disappears right away, so that's why the access-vio.

[Hakan Zanderau ( Anders]

What happens if you run the symbiont manually ?

$ mc tcpip$smtp_symbiont

Do you get more than....

$ mc tcpip$smtp_symbiont
%SYSTEM-F-IVLOGNAM, invalid logical name
$

Hakan

ps. It was easier working inhouse (Digital/Compaq/HP), having access to all databases..... ;-) ds

[Volker Halle]

Michael,

the current version is TCPIP V5.4 ECO 5 - but there is nothing in the release notes regarding problems like this, though you never know...

The TCPIP$SMTP_SYMBIONT seems to be crashing with access violations when processing mails. Are there any process dumps in SYS$MANAGER:TCPIP$*.DMP ?

Consider to read the chapter about SMTP logging and enable it to try to find out, which operation is causing the ACCVIOs:

http://h71000.www7.hp.com/doc/732final/6526/6526pro_039.html#logicals_sec

Volker.

[Volker Halle]

Michael,


The one thing I do see is that the TCPIP$SMTP_SYMBIONT.EXE is not there and when it's attempted to restart it it disappears right away, so that's why the access-vio.


It's the other way around ;-)

When the symbiont starts executing (when starting the queue), it gets an ACCVIO due to some software problem and therefore exits. Check for dumps...

Volker.

[Michael LaRoche]

The problem is dealing with relay agents on a different site that the company uses. All the answers and help are greatly appreciated. I plan on putting the most current patch in any way just to get up to current run levels. Thanks to all who responded.