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Occasional Visitor


I have recnetly been getting this eror-msg when I try and use the ALphas e-mail server

can anyone help me with this? Thx

%UCX-E-SMTP_CFGETERROR, Error getting CF header, type of ae.ge.com -RMS-W-RTB, 0 byte record too large for user's buffer

---- Unsent message follows ----

Return-Path: moe.giddis@ae.ge.com
Received: from [] ([])
by hkfms1.ae.ge.com (UCX V4.2-21I, OpenVMS V7.1 Alpha);
Fri, 28 Sep 2007 13:19:13 -0400
thread-index: AcgB83/0oOlKHFNXS2+RNCsLAd06Xg==
Thread-Topic: test
From: "moe giddis"
Subject: test
Date: Fri, 28 Sep 2007 13:17:54 -0400
Message-ID: <000201c801f3$81e469d0$60d01f03@us.ae.ge.com>
MIME-Version: 1.0
Content-Type: application/vnd.ms-excel;
name="Sector IME and Production Summary.xls"
Content-Transfer-Encoding: 8bit
Content-Disposition: attachment;
filename="Sector IME and Production Summary.xls"
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
Honored Contributor


"This indicates a possible corruption of the temporary mail file. Issue UCX ANALYZE MAIL."

This bug has been seen before in IP versions of this vintage...

Those are very old UCX and OpenVMS Alpha versions. There have been significant numbers of fixes, upgrades and enhancements since OpenVMS Alpha V7.1 and TCP/IP Services V4.2 were current --- ANALYZE MAIL might well get (should?) you going here, and do check to see if you're current on your ECO for V4.2m but do look at a software upgrade, too.

Occasional Visitor


Thx I tried Analyze Masil, but it didn't fix it
Honored Contributor


Apply the ECO kits, then, for OpenVMS and for TCP/IP Services. And then try ANALYZE MAIL again.

If the problem persists, ring up HP support and see if there are ECO kits that have not yet been released.

Failing that, y'all might end up rebuilding the MAIL database to fix this.
Occasional Visitor


ECO kits?
Honored Contributor


Applying relevant ECO kits and mandatory ECO kits for the products involved is a typical path for resolving problems. Between the ECO kits from V7.1 and the roll-up that became V7.1-2, moving forward can address many oddities. Much has happened in the decade since V7.1 shipped, after all... The TCP/IP Services product has made substantial improvements in its features and stability since V4.2, for instance.

But if you're on V7.1 and V4.2 and are unable to upgrade to more current versions, there are ECO kits waiting for you.

Here's an OpenVMS ECO kit -- patch kit -- FAQ:

Pointers to kit distribution site, etc., are included in the FAQ.

I'd tend to zip the Excel files (or MIME-encode them), too, as they're not the most compatible with OpenVMS tools and utilities.

If you really need fast help here, I can be in Pembroke in a little over an hour. :-)

Stephen Hoffman
HoffmanLabs LLC