Software updates will not install

[William Ailor]

I receive notice that critical updates are available, but when I attempt to download I receive the following message:
"Internet Explorer Script Error.
Line 993,
Char 1,
Error: The System can not find the file specified. Code 0.
URL:///C:/Program%20Files/Hewlett-Packard/HP20%Software%20Update/install.htm?11
Do you want to continue running scripts on this page?

[Volker Halle]

William,

welcome to the OpenVMS ITRC forum.

Judging by the file name string in the error message you're seeing, you might have posted your question in the wrong forum.

Please select a more appropriate forum from:

http://forums1.itrc.hp.com/service/forums/home.do?forumId=1

Volker.

[William Ailor]

Thank you. Can you give me some direction as to which forum. This is the first time I have done this.

[Volker Halle]

William,

do any of the ITRC forums cover the software package, for which you want to install updates ? If so, use that forum.

Otherwise just search for the software package name in the ITRC search (see Search field at top of screen) and have a look, if this software has been mentioned in any ITRC forum.

Volker.