TNT-OpenVMS Management Station: Help with an obscure error code?

[MarkOfAus]

VMS 7.3-2, TNT 3.3 (DEC-AXPVMS-TNT-V0303-1.ZIP) installed. Running as user SYSTEM. Console is on Windoze XP (again, the same version; the latest one available).

The TNT console comes up, and a list of users, printer queues and disk devices show as expected.

When selecting a user, if I select the "Flags" tab in the user's property (after right clicking or double-clicking the user's name), I get this error message: %TNT-F-INVITEMCODE, invalid item code 436. After incurring the wrath of the application, all subsequent clicks on the tabs, any tab, results in this error.

If I then close the user's property, select another user at random and click, for example, the Accounting, Mail or Network Proxies tabs, the tabs are shown as expected. When I select the tab for "Flags", the above error message occurs.

Any assistance on where I can find out why/how this error is occurring and a resolution would be just wonderful. Even a pointer to some boffin at HP would suffice.

Thanks for your time,
Regards
Mark.

[Bill Hall]

Mark,

The last time I looked at TNT, some of the newer flags were not supported. In particular, EXTAUTH was not supported and may still be unsupported. I would look at the account you are getting the error on and might expect to find EXTAUTH, PWDMIX or VMSAUTH.

Bill

[Hoff · Accepted solution]

This does certainly look to be a bug in the TNT stuff, and the support contract and the customer support center is the path to contact the sustaining engineering folks and toward receiving remediation.

[marsh_1]

mark,

i get the same for v7.3 and v7.3-1 but it works on v8.3 with tnt 3.3 !

[MarkOfAus]

Bill,

No luck there, most accounts have DisCtlY and DefCLI, but some have no flags. All accounts experience the same situation it seems, regardless.

Regards
Mark

[MarkOfAus]

No known public solution. I will contact our HP support to see what apples they can shake from the tree...
Thanks to all who replied.