VMS mail issue with outbound email

[Kirk Reindl]

OS--VMS 7.3-2
TCPIP v5.4

Hello,

I'm attempting to get mail running on a AS1200 alpha server I built running 7.3-2. Specifically I'd like to send mail to our exchange server.

So far I have TCPIP functioning without a problem. I can telnet and ftp to the 1200 and it works.

Next I went into @sys$manager:tcpip$config and I enabled SMTP using the defaults.

I can send mail locally without a problem. But when I try to send Internet mail to our exchange server IE kirk.reindl@mycompany.com it fails stating:

---- Transcript of session follows ----

%TCPIP-E-SMTP_UNKHST, remote host unknown, mycompany.com
-SYSTEM-F-NOSUCHNODE, remote node is unknown

It seems obvious my VMS server doesn't know about my exchange server.

Also I have another production server on the same subnet and I can send mail to the exchange server without a problem.

If you could give me some direction that'd be great.

Thanks,
Kirk

[Ian Miller.]

Have you configured the alternative gateway.
TCPIP> SET CONFIG SMTP/GATE=ALT=server

where server is your exchange server.

then
@SYS$STARTUP:TCPIP$SMTP_SHUTDOWN
@SYS$STARTUP:TCPIP$SMTP_STARTUP

[Lokesh_2]

Hi ,

On you VMS node, what you get when you give following command ?

$TELNET 0 25

Thanks & regards,
Lokesh

[Kirk Reindl]

Okay,
Here is the output from telnet 0 25. It appears I'm connecting to the SMTP port without an issue. However, note the name of my OVMS server. "osibk1.osibk1.cls.osi.to" I wonder when I was building this server if I messed something up. The FQDN should read, " osibk1.cls.osi.to "

SYS_OSIBK1>telnet 0 25
%TELNET-I-TRYING, Trying ... 127.0.0.1
%TELNET-I-SESSION, Session 01, host localhost, port 25
220 osibk1.osibk1.cls.osi.to V5.4-15D, OpenVMS V7.3-2 Alpha ready at Thu, 22 Jul 2004 11:28:01 -0600
quit
221 osibk1.osibk1.cls.osi.to Service closing transmission channel
%TELNET-S-REMCLOSED, Remote connection closed
-TELNET-I-SESSION, Session 01, host localhost, port 25
SYS_OSIBK1>

I'm going to provide some more output. I'm hoping this gives a clue.

TCPIP> show config smtp /full

SMTP Configuration
Options
Initial interval: 0 00:30:00.00 Address_max: 16 NOEIGHT_BIT
Retry interval: 0 01:00:00.00 Hop_count_max: 16 NORELAY
Maximum interval: 3 00:00:00.00 TOP_HEADERS

Timeout Initial Mail Receipt Data Terminate
Send: 5 5 5 3 10
Receive: 5

Alternate gateway: not defined
General gateway: not defined

Substitute domain: not defined
Zone: not defined

Postmaster: TCPIP$SMTP
Log file: SYS$SPECIFIC:[TCPIP$SMTP]TCPIP$SMTP_LOGFILE.LOG

Generic queue Queues Participating nodes

TCPIP$SMTP_OSIBK1_00 1 OSIBK1
TCPIP>

Note for the alt gateway, I can see that it isn't set, however I checked my production Openvms server where mail works and it also isn't set there either.

SYS_OSIBK1>type tcpip$smtp_logfile.log

%%%%%%%%%%%% 21-JUL-2004 17:01:08.79 %%%%%%%%%%%%
%TCPIP-I-SMTP_LOGSUC, using log file SYS$SPECIFIC:[TCPIP$SMTP]TCPIP$SMTP_LOGFILE.LOG

%%%%%%%%%%%% 21-JUL-2004 17:01:09.03 %%%%%%%%%%%%
%TCPIP-I-SMTP_SYMBRUN, symbiont is running the queue TCPIP$SMTP_OSIBK1_01
%TCPIP-E-SMTP_UNKHST, remote host unknown, osioutsourcing.com
-SYSTEM-F-NOSUCHNODE, remote node is unknown
%TCPIP-E-SMTP_UNKHST, remote host unknown, osioutsourcing.com
-SYSTEM-F-NOSUCHNODE, remote node is unknown
SYS_OSIBK1>

Also, I have to admit, I don't think I have DNS running or set up on this server. I have a feeling I need this working for mail to work. And to be completely honest I'm not sure how to configure it at this moment.

Again any direction would be great.

thanks,
Kirk

[Wim Van den Wyngaert]

I once had the problem in ucx 4.2.
It worked when we defined mycomp.com as a IP host with an address (whatever address will work). Never found why ...

Maybe the other system has it too ?

Wim

[Ian Miller.]

you need to configure the alternate gateway to yr exchange server and set the zone
TCPIP SET CONF STMP/ZONE="osibk1.cls.osi.to"

TCPIP will send email for outside zone (i.e. for any other system) to the alternate gateway (yr exchange server).

[Kirk Reindl]

Guys:

I got the Internet mail to work. I needed to go into sys$manager:tcpip$config and enable the BIND Resolver. Once I did this I was able to mail our exchange server.

Thanks for all your help
Rgds,
Kirk