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Operating System - OpenVMS
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WEBES expires

 
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Peter Zeiszler
Trusted Contributor

WEBES expires

Has anyone else ran into this problem with Webes. Webes has an expiration code. Call into support and they say "upgrade". But the latest version for 7.3-1 openVMS alpha is 4.4.3 - the version we have installed. The suggestion was to remove webes and then reinstall.

For those that work directly on WEBES support - please let the people that do the programming know that removing and reinstalling a working software is NOT the best way to renew a license.

If there is a workaround that others can share I would be interested. As it stands I am escalating this up through the Gold TAM.
3 REPLIES
Bill Hall
Honored Contributor

Re: WEBES expires

Peter,

Yes there is an easy way to fix this problem without "upgrading". I don't have all of the details, but you are on the right track with calling your TAM. If he/she gives you the same "upgrade" answer, give him/her the following hints:

$ desta servob show
and
$ desta servob change

You should be able to "fix" the problem without "upgrading".

Bill
Bill Hall
Fritz Hummel
Occasional Visitor
Solution

Re: WEBES expires

Hello !

See Attachment File
Peter Zeiszler
Trusted Contributor

Re: WEBES expires

I got similiar information about re-entering obligation dates from HP engineer late last night. I wonder why the official stance was to reinstall.