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What To Check When Sys Crashes

 
Alex Ferreira
Frequent Advisor

What To Check When Sys Crashes

G'day,

I have a little D370 running Hp v11.
For some reason the beast decided to crash yesterday. Only thing I could do was ctrl B from the terminal and RS.
My question is, when something like this happens what are things you wonderful people check?
I checked syslogs, rc.logs, messages, crash logs. Unfortunately I have not been able to find an answer to why the system crashed and I have management asking why.

Thanking anyone for any info...
5 REPLIES
Andy Bustamante
Honored Contributor

Re: What To Check When Sys Crashes

Since you posted this in the OpenVMS forum:

"We should be running OpenVMS, on the rare occasions when it does crash, an HP specialist will spend the time to crawl through the crash dump file and error log. Youâ ll generally get a polite note to install a patch or two after a few hours. Infrequently, the issue will automatically be escalated to VMS Engineering and a patch or work around will be provided in a matter of days.â

Best of luck,

Andy

If you don't have time to do it right, when will you have time to do it over? Reach me at first_name + "." + last_name at sysmanager net
Alex Ferreira
Frequent Advisor

Re: What To Check When Sys Crashes

Posted in the incorrect area..

Sorry.
Daniel Fernandez Illan
Trusted Contributor

Re: What To Check When Sys Crashes

Andy

Good reponse (10 points from me)
Saludos.
Daniel.
Alex Ferreira
Frequent Advisor

Re: What To Check When Sys Crashes


Yes Andy muchas Gracias..

Alex
Andy Bustamante
Honored Contributor

Re: What To Check When Sys Crashes

Thank you both. I'll rack these up under "VMS Bigot" points.

Andy
If you don't have time to do it right, when will you have time to do it over? Reach me at first_name + "." + last_name at sysmanager net