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тАО01-21-2004 02:17 AM
тАО01-21-2004 02:17 AM
I can print a text file to a print queue from the command line without a problem. However when I try to print to the same print queue via PolyCenter (Historial performance product) my job never prints. (No error or anything) As a system admin, how would I interrogate a print log in VMS that might give me a clue as to why my job hasn't printed.
Thanks
Solved! Go to Solution.
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тАО01-21-2004 02:29 AM
тАО01-21-2004 02:29 AM
Re: printing out of polycenter
If all fails, it may be advisabel to tuen image accounting on (take a VERY quit period!) to test it; also, if not yet done, auditing may be helpful as well. But I'd go for accounting first.
Willem
OpenVMS Developer & System Manager
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тАО01-21-2004 02:32 AM
тАО01-21-2004 02:32 AM
Re: printing out of polycenter
I have not used the above tool, but if you are sure that your job has gone somewhere, then you can track ( find ) the job with $sho que/all/device command . Just do
$sho que/all/device/out=a.out
$sear a.out
or
$pipe sh que/all/dev | sear sys$pipe
Also, is it possible to post the queue configuration here , and the DCL command you are using to print . Also , if possible post here how you submit the print command from your polycenter tool.
Thanks & regards,
Lokesh
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тАО01-21-2004 02:44 AM
тАО01-21-2004 02:44 AM
Re: printing out of polycenter
ACCOUNT/QUEUE=quename/SINCE=datetime/TYPE=PRINT
If the job reached the queue then there should be a print job termination record in the accounting file.
Can you supply details of how you are requesting the print from polycenter performance advisor?
Purely Personal Opinion
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тАО01-21-2004 04:23 AM
тАО01-21-2004 04:23 AM
Re: printing out of polycenter
to view quickly type
$ SHOW ENTRY /NOBATCH
This command show all entry in all printing que running.
Bye
Antoniov
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тАО01-21-2004 06:30 AM
тАО01-21-2004 06:30 AM
Solutiondid you explicitly set the print queue in Polycenter? If not it most probably uses sys$print, which might point to the bit bucket.
If not try to print to file first, then submit the printjob via the commandline for further troubleshooting (I am not suggesting this is a solution, but just as a way to narrow down the problem).
Greetings, Martin
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тАО01-21-2004 06:35 AM
тАО01-21-2004 06:35 AM
Re: printing out of polycenter
When I send the job from polycenter which I'm running in a GUI, it doesn't even return a job number. Maybe it doesn├в t even make it to the queue.
OSIJX1> account/queue=nb1/since=21-jan-2004/type=print
OSIJX1>
Here is the queue config.
OSIJX1> show que /full NB1
Printer queue NB1, idle, on OSIJX2::"HP1NB:9100", mounted form DEFAULT2 (stock=DEFAULT)
/AUTOSTART_ON=(OSIJX2::"HP1NB:9100") /BASE_PRIORITY=4 /DEFAULT=(FORM=DEFAULT2 (stock=DEFAULT)) /LIBRARY=HP5LASER Lowercase
/OWNER=[SYSTEM] /PROCESSOR=TCPIP$TELNETSYM /PROTECTION=(S:M,O:D,G:R,W:S) /SEPARATE=(RESET=(RESET))
OSIJX1>
Here is the dcl command I use to print from the dcl prompt. (this is part works no problem)
OSIJX1> print/queue=NB1 textfile.txt
Regarding the print request from polycenter, all I├в m doing is a File--> Print--├Г > theN for the printer I key in NB1. The PC seems to acknowledge the request but nothing h
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тАО01-21-2004 11:17 PM
тАО01-21-2004 11:17 PM
Re: printing out of polycenter
Is there a SYS$PRINT and where does it go to.
Purely Personal Opinion
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тАО01-22-2004 06:26 AM
тАО01-22-2004 06:26 AM
Re: printing out of polycenter
I'm not able to further troubleshoot this at the present time, due to higher priority issues. I appreciate all responses.
Regards,
Kirk Reindl
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тАО02-06-2004 01:02 PM
тАО02-06-2004 01:02 PM
Re: printing out of polycenter
You are licensed for the DCPS product.