system chashes when rmu command issued

[KENDALL MCCARTHY_1]

On a backup system we are having a strange issue. We are running OpenVMS V7.2 . and RDB V7.0-11. When the command "RMU/show lock/mode = block " is issued from certin accounts , the system crashes.

LOTTOA: analyze/crash SYS$SPECIFIC:[SYSEXE]SYSDUMP.DMP



OpenVMS (TM) Alpha system dump analyzer
...analyzing a compressed selective memory dump...

Dump taken on 8-AUG-2007 10:35:49.35
INVEXCEPTN, Exception while above ASTDEL

SDA> exit

When the command is issued from my acount there is no issue. Any ideas what the exception points at?

[Karl Rohwedder]

Perhaps different privs or access rights to the database. The version is quite old, I think V7.0.9.0 is current for the V7.0 stream.
Maybe you should have a look into metalink or call oracle.
If you provide more crash data, maybe Volker will look into it :-)

regards Kalle

[Volker Halle]

Kendall,

please provide the CLUE file from the crash. It can be found as CLUE$COLLECT:CLUE$node_ddmmyy_hhmm.LIS

Please attach that file to your next reply. With that information, I can tell you much more about the invalid exception crash.

Volker.

[KENDALL MCCARTHY_1]

LOTTOA: ty SYS$COMMON:[SYSERR]CLUE$LOTTOA_080807_1035.LIS


OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 1
Crashdump Summary Information:



Crash Time: 8-AUG-2007 10:35:49.35
Bugcheck Type: INVEXCEPTN, Exception while above ASTDEL
Node: LOTTOA (Standalone)
CPU Type: DEC 7000 Model 710
VMS Version: V7.2
Current Process: TLHALPHA
Current Image: DSA30:[SYS1.SYSCOMMON.][SYSEXE]RMU.EXE
Failing PC: FFFFFFFF.80008B90 OTS$MOVE_C+00950
Failing PS: 00000000.00000801
Module: SYS$BASE_IMAGE (Link Date/Time: 18-MAR-1999 17:45:44.50)
Offset: 00006B90

Boot Time: 3-AUG-2007 18:36:06.00
System Uptime: 4 15:59:43.35
Crash/Primary CPU: 00/00
System/CPU Type: 0302
Saved Processes: 91
Pagesize: 8 KByte (8192 bytes)
Physical Memory: 1024 MByte (131072 PFNs, contiguous memory)
Dumpfile Pagelets: 168331 blocks
Dump Flags: writecomp,errlogcomp,dump_style
Dump Type: compressed,selective
EXE$GL_FLAGS: poolpging,init,bugdump
Paging Files: 2 Pagefiles and 1 Swapfile installed

Stack Pointers:
KSP = 00000000.7FFA19E8 ESP = 00000000.7FFA5DE0 SSP = 00000000.7FFAC100
USP = 00000000.7AE4AA30

General Registers:
R0 = 00000000.00000000 R1 = 00000000.0000000C R2 = 00000000.7FFA1BD0
R3 = FFFFFFFF.90CAED20 R4 = 00000000.7FFA1A40 R5 = 00000000.7FFA1BB8
R6 = 00000000.7FFA1C00 R7 = 00000000.00000801 R8 = 00000000.7FFA1E10
R9 = FFFFFFFF.8112C988 R10 = FFFFFFFF.81373DC0 R11 = 00000000.00000000
R12 = 00000000.00A40022 R13 = FFFFFFFF.8112C99C R14 = 00000000.00000000
R15 = 00000000.00000000 R16 = 00000000.000001CC R17 = 00000000.7FFA1A40
R18 = 00000000.7FFA1C00 R19 = 00000000.00000001 R20 = 00000000.0000001A
R21 = 00000000.00000000 R22 = 00000000.00000000 R23 = 00000000.00000000
R24 = 00000000.00000000 AI = FFFFFFFF.90CD07A0 RA = FFFFFFFF.8018BE38
PV = 00000000.00000000 R28 = FFFFFFFF.8112CF88 FP = 00000000.7FFA1ED0
PC = FFFFFFFF.80085548 PS = 28000000.00000800

Exception Frame:
R2 = 00000000.00000000 R3 = 00000000.00000000 R4 = 00000000.0000001E
R5 = 00000000.76CE2614 R6 = 00000000.00000000 R7 = FFFFFFFF.90CCFB10
PC = FFFFFFFF.80008B90 PS = 00000000.00000801

Signal Array: 64-bit Signal Array:
Arg Count = 00000005 Arg Count = 00000005
Condition = 0000000C Condition = 00000000.0000000C
Argument #2 = 00000000 Argument #2 = 00000000.00000000
Argument #3 = 76CE2614 Argument #3 = 00000000.76CE2614
Argument #4 = 80008B90 Argument #4 = FFFFFFFF.80008B90
Argument #5 = 00000801 Argument #5 = 00000000.00000801













OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 2
Crashdump Summary Information:




Mechanism Array:
Arguments = 0000002C Establisher FP = 00000000.7FFA1ED0
Flags = 00000000 Exception FP = 00000000.7FFA1C00
Depth = FFFFFFFD Signal Array = 00000000.7FFA1BB8
Handler Data = FFFFFFFF.813E2140 Signal64 Array = 00000000.7FFA1BD0
R0 = 00000000.00000000 R1 = 00000000.000000A4 R16 = FFFFFFFF.8112C9A0
R17 = 00000000.0000001E R18 = 00000000.76CE2614 R19 = 00000000.00000001
R20 = 00000000.0000001A R21 = 00000000.00000000 R22 = 00000000.00000000
R23 = 00000000.00000000 R24 = 00000000.00000000 R25 = FFFFFFFF.90CD07A0
R26 = FFFFFFFF.8018BE38 R27 = 00000000.00000000 R28 = FFFFFFFF.8112CF88

System Registers:
Page Table Base Register (PTBR) 00000000.0000D2DF
Processor Base Register (PRBR) FFFFFFFF.8102E000
Privileged Context Block Base (PCBB) 00000000.1AB12080
System Control Block Base (SCBB) 00000000.000001F1
Software Interrupt Summary Register (SISR) 00000000.00000000
Address Space Number (ASN) 00000000.0000001C
AST Summary / AST Enable (ASTSR_ASTEN) 00000000.0000000F
Floating-Point Enable (FEN) 00000000.00000001
Interrupt Priority Level (IPL) 00000000.00000008
Machine Check Error Summary (MCES) 00000000.00000000
Virtual Page Table Base Register (VPTB) FFFFFFFC.00000000



















OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 3
Crashdump Summary Information:



Failing Instruction:
OTS$MOVE_C+00950: LDQ_U R28,(R18)

Instruction Stream (last 20 instructions):
OTS$MOVE_C+00900: SUBQ R17,#X08,R17
OTS$MOVE_C+00904: SUBQ R20,#X08,R20
OTS$MOVE_C+00908: SUBQ R18,#X08,R18
OTS$MOVE_C+0090C: BNE R27,#XFFFF9A
OTS$MOVE_C+00910: SUBQ R20,#X08,R20
OTS$MOVE_C+00914: BIS R31,R31,R31
OTS$MOVE_C+00918: BLT R20,#X000007
OTS$MOVE_C+0091C: LDQ_U R31,(SP)
OTS$MOVE_C+00920: STQ R28,(R17)
OTS$MOVE_C+00924: SUBQ R17,#X08,R17
OTS$MOVE_C+00928: LDQ R28,#XFFF8(R18)
OTS$MOVE_C+0092C: SUBQ R18,#X08,R18
OTS$MOVE_C+00930: SUBQ R20,#X08,R20
OTS$MOVE_C+00934: BGE R20,#XFFFFFA
OTS$MOVE_C+00938: AND R20,#X07,R20
OTS$MOVE_C+0093C: BEQ R20,#XFFFFBC
OTS$MOVE_C+00940: LDQ R27,#XFFF8(R18)
OTS$MOVE_C+00944: STQ R28,(R17)
OTS$MOVE_C+00948: BIS R31,R27,R28
OTS$MOVE_C+0094C: BR R31,#XFFFFA3
OTS$MOVE_C+00950: LDQ_U R28,(R18)
OTS$MOVE_C+00954: ADDQ R17,R18,R27
OTS$MOVE_C+00958: BIC R16,#X03,R19
OTS$MOVE_C+0095C: BGE R20,#X000028
OTS$MOVE_C+00960: LDQ_U R27,#XFFFF(R27)














OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 4
Saved Register Set for CPU 00:



R0 = 00000000.00000000
R1 = 00000000.000000A4
R2 = 00000000.00000000
R3 = 00000000.00000000
R4 = 00000000.0000001E
R5 = 00000000.76CE2614
R6 = 00000000.00000000
R7 = FFFFFFFF.90CCFB10 NSA$ITMLST_TO_PKTLST
R8 = 00000000.7FFA1E10
R9 = FFFFFFFF.8112C988
R10 = FFFFFFFF.81373DC0
R11 = 00000000.00000000
R12 = 00000000.00A40022
R13 = FFFFFFFF.8112C99C
R14 = 00000000.00000000
R15 = 00000000.00000000
R16 = FFFFFFFF.8112C9A0
R17 = 00000000.0000001E
R18 = 00000000.76CE2614
R19 = 00000000.00000001
R20 = 00000000.0000001A
R21 = 00000000.00000000
R22 = 00000000.00000000
R23 = 00000000.00000000
R24 = 00000000.00000000
AI = FFFFFFFF.90CD07A0 BLI$CALLG+00340
RA = FFFFFFFF.8018BE38 NSA$ITMLST_TO_PKTLST_C+00478
PV = 00000000.00000000
R28 = FFFFFFFF.8112CF88
FP = 00000000.7FFA1ED0
PC = FFFFFFFF.80008B90 OTS$MOVE_C+00950
PS = 00000000.00000801 Kernel Mode, IPL 8











OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 5
Stack Decoder:



Normal Process Kernel Stack:
Stack Pointer 00000000.7FFA19E8
Stack Limits (low) 00000000.7FFA0000
(high) 00000000.7FFA2000















OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 6
INVEXCEPTN Stack:



Stack Pointer SP => 00000000.7FFA19E8

Information saved by Bugcheck:
a(Signal Array) 00000000.7FFA19E8 00000000.7FFA1BB8

Fixed Exception Context Area:
Linkage Pointer 00000000.7FFA19F0 FFFFFFFF.8027B78C SYS$DUDRIVER+0F78C
a(Signal Array) 00000000.7FFA19F8 00000000.000001C8
a(Mechanism Array) 00000000.7FFA1A00 00000000.00000050
a(Exception Frame) 00000000.7FFA1A08 00000000.00000210 SPDT$L_STRAY_INT_CNT
Exception FP 00000000.7FFA1A10 FFFFFFFF.810974C0
Unwind SP 00000000.7FFA1A18 00000000.00000000
Reinvokable FP 00000000.7FFA1A20 FFFFFFFF.813E2270
Unwind Target 00000000.7FFA1A28 FFFFFFFF.90CF3B10 SYS$DUDRIVER+17510
#Sig Args/Byte Cnt 00000000.7FFA1A30 00000000.00000250 BUG$_NETRCVPKT
a(Msg)/Final Status 00000000.7FFA1A38 0000001C.00000001

Mechanism Array:
Flags/Arguments 00000000.7FFA1A40 00000000.0000002C
a(Establisher FP) 00000000.7FFA1A48 00000000.7FFA1ED0
reserved/Depth 00000000.7FFA1A50 FFFFFFFF.FFFFFFFD
a(Handler Data) 00000000.7FFA1A58 FFFFFFFF.813E2140
a(Exception Frame) 00000000.7FFA1A60 00000000.7FFA1C00
a(Signal Array) 00000000.7FFA1A68 00000000.7FFA1BB8
saved R0 00000000.7FFA1A70 00000000.00000000
saved R1 00000000.7FFA1A78 00000000.000000A4
saved R16 00000000.7FFA1A80 FFFFFFFF.8112C9A0
saved R17 00000000.7FFA1A88 00000000.0000001E
saved R18 00000000.7FFA1A90 00000000.76CE2614
saved R19 00000000.7FFA1A98 00000000.00000001
saved R20 00000000.7FFA1AA0 00000000.0000001A
saved R21 00000000.7FFA1AA8 00000000.00000000
saved R22 00000000.7FFA1AB0 00000000.00000000
saved R23 00000000.7FFA1AB8 00000000.00000000
saved R24 00000000.7FFA1AC0 00000000.00000000
saved R25 00000000.7FFA1AC8 FFFFFFFF.90CD07A0 BLI$CALLG+00340
saved R26 00000000.7FFA1AD0 FFFFFFFF.8018BE38 NSA$ITMLST_TO_PKTLST_C+00478
saved R27 00000000.7FFA1AD8 00000000.00000000
saved R28 00000000.7FFA1AE0 FFFFFFFF.8112CF88
FP Regs not valid [...............]
a(Signal64 Array) 00000000.7FFA1BA0 00000000.7FFA1BD0
SP Align = 10(hex) [...............]

Signal Array:
Arguments 00000000.7FFA1BB8 00000005
Condition 00000000.7FFA1BBC 0000000C
Argument #2 00000000.7FFA1BC0 00000000
Argument #3 00000000.7FFA1BC4 76CE2614
Argument #4 00000000.7FFA1BC8 80008B90 OTS$MOVE_C+00950
Argument #5 00000000.7FFA1BCC 00000801 VCI$K_ID_CONF

64-bit Signal Array:
Arguments 00000000.7FFA1BD0 00002604.00000005
Condition 00000000.7FFA1BD8 00000000.0000000C













OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 7
INVEXCEPTN Stack:



Argument #2 00000000.7FFA1BE0 00000000.00000000
Argument #3 00000000.7FFA1BE8 00000000.76CE2614
Argument #4 00000000.7FFA1BF0 FFFFFFFF.80008B90 OTS$MOVE_C+00950
Argument #5 00000000.7FFA1BF8 00000000.00000801 VCI$K_ID_CONF

Interrupt/Exception Frame:
saved R2 00000000.7FFA1C00 00000000.00000000
saved R3 00000000.7FFA1C08 00000000.00000000
saved R4 00000000.7FFA1C10 00000000.0000001E
saved R5 00000000.7FFA1C18 00000000.76CE2614
saved R6 00000000.7FFA1C20 00000000.00000000
saved R7 00000000.7FFA1C28 FFFFFFFF.90CCFB10 NSA$ITMLST_TO_PKTLST
saved PC 00000000.7FFA1C30 FFFFFFFF.80008B90 OTS$MOVE_C+00950
saved PS 00000000.7FFA1C38 00000000.00000801 IPL INT CURR PREV
SP Align = 00(hex) [...............] 08 0 Kern Exec

Stack (not decoded):
00000000.7FFA1C40 FFFFFFFF.802E555C SYS$SHDRIVER+6755C
Null Frame:
PV 00000000.7FFA1C48 FFFFFFFF.90D01C60 SYS$SHDRIVER+D8060
Entry Point FFFFFFFF.802E5480 SYS$SHDRIVER+67480
00000000.7FFA1C50 00000000.00000000
00000000.7FFA1C58 00000000.00000000
00000000.7FFA1C60 FFFFFFFF.81373DF8
00000000.7FFA1C68 00000000.00000000
00000000.7FFA1C70 FFFFFFFF.81373E00
00000000.7FFA1C78 00000000.00000000
00000000.7FFA1C80 00000000.00000000
00000000.7FFA1C88 00000000.7FFA1E10
00000000.7FFA1C90 FFFFFFFF.8112C988
00000000.7FFA1C98 FFFFFFFF.81373DC0
00000000.7FFA1CA0 00000000.00000000
Null Frame:
PV 00000000.7FFA1CA8 FFFFFFFF.90CD0090 EXE$AUDIT_EVENT+00130
Entry Point FFFFFFFF.8018D0B0 NSA$CHECK_PRIVILEGE_C+00890
00000000.7FFA1CB0 00000000.00000000
00000000.7FFA1CB8 00000000.7FFA1DF0
00000000.7FFA1CC0 00000000.00000008
00000000.7FFA1CC8 00000000.00000080
00000000.7FFA1CD0 FFFFFFFF.81373DC0
00000000.7FFA1CD8 FFFFFFFF.8112C940
00000000.7FFA1CE0 00000000.0006AA10 RMU+6AA10
00000000.7FFA1CE8 00000000.00000000
00000000.7FFA1CF0 FFFFFFFF.8018D424 NSA$CHECK_PRIVILEGE_C+00C04
00000000.7FFA1CF8 FFFFFFFF.8018D334 NSA$CHECK_PRIVILEGE_C+00B14
00000000.7FFA1D00 00000000.00000001
00000000.7FFA1D08 FFFFFFFF.81230740 PCB
00000000.7FFA1D10 FFFFFFFF.76CE2550
Null Frame:
PV 00000000.7FFA1D18 FFFFFFFF.90CD01D0 NSA$CHECK_PRIVILEGE
Entry Point FFFFFFFF.8018C820 NSA$CHECK_PRIVILEGE_C
00000000.7FFA1D20 00000000.7FFA1DF0
00000000.7FFA1D28 00000000.7FFA1DF0
00000000.7FFA1D30 00000000.00000001













OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 8
INVEXCEPTN Stack:



00000000.7FFA1D38 00000000.00000000
00000000.7FFA1D40 FFFFFFFF.76CE2650
00000000.7FFA1D48 00000000.0006A94C RMU+6A94C
00000000.7FFA1D50 00000000.00000000
00000000.7FFA1D58 00000000.00000000
Null Frame:
PV 00000000.7FFA1D60 FFFFFFFF.90CC8420 EXE$GETLKI+00230
Entry Point FFFFFFFF.8015D220 LOCKING+0B220
00000000.7FFA1D68 00000000.0006AA10 RMU+6AA10
00000000.7FFA1D70 FFFFFFFF.8018CB00 NSA$CHECK_PRIVILEGE_C+002E0
00000000.7FFA1D78 0000000C.FFFFFFFF
00000000.7FFA1D80 FFFFFFFF.81230740 PCB
00000000.7FFA1D88 00000000.00000000
00000000.7FFA1D90 FFFFFFFF.8015DF0C LKI$SEARCH_BLOCKER_C+0031C
00000000.7FFA1D98 00000207.81230740 PCB
00000000.7FFA1DA0 FFFFFFFF.8015C910 LOCKING+0A910
00000000.7FFA1DA8 00000000.00000001
00000000.7FFA1DB0 FFFFFFFF.90C3C428 EXE$LAL_INSERT_FIRST
00000000.7FFA1DB8 00000000.7FFA1E10
00000000.7FFA1DC0 FFFFFFFF.81230740 PCB
00000000.7FFA1DC8 00000000.0000018C
00000000.7FFA1DD0 FFFFFFFF.800EC924 AMAC$EMUL_CALL_NATIVE_C+00104
00000000.7FFA1DD8 00000000.7FFA1FC0
00000000.7FFA1DE0 FFFFFFFF.8015D4C0 LOCKING+0B4C0
00000000.7FFA1DE8 00000000.00180000 RMU+00180000
00000000.7FFA1DF0 00000015.00000490 BUG$_BRDMSGLOST
00000000.7FFA1DF8 04308733.7FFA1E10
00000000.7FFA1E00 00000000.00010000 IRP$M_CACHE_PAGIO
00000000.7FFA1E08 00000000.00000000
00000000.7FFA1E10 76CE2614.00A4001E
00000000.7FFA1E18 00000000.00000000
00000000.7FFA1E20 FFFFFFFF.8015D1F8 LOCKING+0B1F8
00000000.7FFA1E28 00000000.00000001
00000000.7FFA1E30 00000000.00000000
00000000.7FFA1E38 FFFFFFFF.81230740 PCB
00000000.7FFA1E40 00000000.0000018C
Null Frame:
PV 00000000.7FFA1E48 FFFFFFFF.90CC8410 EXE$GETLKI+00220
Entry Point FFFFFFFF.8015D130 LOCKING+0B130
00000000.7FFA1E50 FFFFFFFF.8015BAD8 EXE$GETLKI_C+003E8
00000000.7FFA1E58 FFFFFFFF.90CC81F0 EXE$GETLKI
00000000.7FFA1E60 700E5E24.534D521A
00000000.7FFA1E68 48504C41.02000009 UCB$M_SNAPSHOT+00009
00000000.7FFA1E70 20202020.53595341
00000000.7FFA1E78 FFFFFFFC.00000000
00000000.7FFA1E80 FFFFFFFF.81230740 PCB
00000000.7FFA1E88 FFFFFFFF.930BA000 PHD
00000000.7FFA1E90 00000000.7FF38588
00000000.7FFA1E98 00000000.006E2004 RDMPRV+4A004
00000000.7FFA1EA0 00000000.00000001
00000000.7FFA1EA8 00000000.00000001
00000000.7FFA1EB0 00000000.00000000
00000000.7FFA1EB8 81230740.00000000
00000000.7FFA1EC0 80000189.81230740 PCB













OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 9
INVEXCEPTN Stack:



00000000.7FFA1EC8 00000000.00000005

Stack Frame:
PV 00000000.7FFA1ED0 FFFFFFFF.90CC81F0 EXE$GETLKI
Entry Point FFFFFFFF.8015B6F0 EXE$GETLKI_C
00000000.7FFA1ED8 00000000.00000000
00000000.7FFA1EE0 00000000.00000007
00000000.7FFA1EE8 7AE4AB18.7AE4AAF0
00000000.7FFA1EF0 00000000.00000000
00000000.7FFA1EF8 00000000.00000000
00000000.7FFA1F00 00000000.00000001
return PC 00000000.7FFA1F08 FFFFFFFF.80082CA8 EXE$CMODKRNL_C+00198
saved R2 00000000.7FFA1F10 00000000.00000001
saved R3 00000000.7FFA1F18 FFFFFFFF.90CAE9E0 EXE$CMODEXECX
saved R4 00000000.7FFA1F20 FFFFFFFF.81230740 PCB
saved R5 00000000.7FFA1F28 00000000.00000001
saved R6 00000000.7FFA1F30 FFFFFFFF.800EC924 AMAC$EMUL_CALL_NATIVE_C+00104
saved R7 00000000.7FFA1F38 00000000.7FFA1FC0
saved R8 00000000.7FFA1F40 00000000.00000000
saved R9 00000000.7FFA1F48 00000000.056EA041
saved R10 00000000.7FFA1F50 00000000.0006A94C RMU+6A94C
saved R11 00000000.7FFA1F58 FFFFFFFF.FFFFFFFF
saved R13 00000000.7FFA1F60 FFFFFFFF.90CC81A0 SYS$GETLKIW
saved FP 00000000.7FFA1F68 00000000.7FFA5E70

Stack (not decoded):
00000000.7FFA1F70 00000000.00000000
00000000.7FFA1F78 00000000.7AE4AB48
00000000.7FFA1F80 00000000.00000007
00000000.7FFA1F88 00000000.00000000
00000000.7FFA1F90 00000000.7AE4AAF0
00000000.7FFA1F98 00000000.7AE4AB18
00000000.7FFA1FA0 00000000.00000000
00000000.7FFA1FA8 00000000.00000000
00000000.7FFA1FB0 00000000.00000000
00000000.7FFA1FB8 00000000.7AE4AB50

Interrupt/Exception Frame:
saved R2 00000000.7FFA1FC0 00000000.006A84D0 RDMPRV+104D0
saved R3 00000000.7FFA1FC8 00000000.7FFA5F10
saved R4 00000000.7FFA1FD0 00000000.00000002
saved R5 00000000.7FFA1FD8 00000000.7FFA5F10
saved R6 00000000.7FFA1FE0 00000000.00501040 RMU+00501040
saved R7 00000000.7FFA1FE8 00000000.00000000
saved PC 00000000.7FFA1FF0 FFFFFFFF.80000A30 SYS$GETLKI_C+00010
saved PS 00000000.7FFA1FF8 00000000.0000000B IPL INT CURR PREV
SP Align = 00(hex) [...............] 00 0 Exec User




















OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 10
System Configuration:



System Information:
System Type DEC 7000 Model 710 Primary CPU ID 00
Cycle Time 3.5 nsec (277 MHz) Pagesize 8192 Byte

Memory Configuration:
Cluster PFN Start PFN Count Range (MByte) Usage
#00 0 256 0.0 MB - 2.0 MB Console
#01 256 130816 2.0 MB - 1024.0 MB System

Per-CPU Slot Processor Information:
CPU ID 00 CPU State rc,pa,pp,oh,cv,pv,pmv,pl
CPU Type EV45 Pass 2 (21064A) Halt Request "Warm Bootstrap Request"
PAL Code 5.56-3 Halt PC 00000000.20000000
CPU Revision C01 Halt PS 00000000.00001F00
Serial Number AY44508428 Halt Code "Bootstrap or Powerfail"
Console Vers V5.4-18457



OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 11
Adapter Configuration:



TR Adapter ADP Hose Bus BusArrayEntry Node CSR Vec/IRQ Port Slot Device Name / HW-Id
-- ----------- ----------------- ---- ----------------------- ---- ---------------------- ---- ---- ---------------------------
1 KA0302 FFFFFFFF.8105D2C0 0 LSB
FFFFFFFF.8105D498 0 FFFFFFFF.A2C8A000 0 00000000.00008006 (..)
FFFFFFFF.8105D4D0 1 FFFFFFFF.A2C90000 1 KA0302_MEM
FFFFFFFF.8105D508 2 FFFFFFFF.A2C96000 2 KA0302_MEM
FFFFFFFF.8105D658 8 FFFFFFFF.A2CBA000 8 IOP
2 XMI FFFFFFFF.8105D6C0 3 XMI
FFFFFFFF.8105D8D0 1 00000080.01880000 1 DEMNA
FFFFFFFF.8105DA58 8 00000080.01C00000 8 LAMB
FFFFFFFF.8105DAC8 A 00000080.01D00000 10 CIMNA (CIXCD)
3 DEMNA FFFFFFFF.8105DC40 3 GENXMI
FFFFFFFF.8105DE18 0 00000080.01880000 EXA: 0 DEMNA
4 CIMNA FFFFFFFF.8105DE80 3 CI
FFFFFFFF.8105E098 0 00000080.01D00000 PNA: 0 CIMNA (CIXCD)




OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 12
Paging File Usage (blocks):



Swapfile (Index 1) Device DSA30:
PFL Address FFFFFFFF.810AE300 UCB Address FFFFFFFF.8107CD40
Free Blocks 146304 Reservable Blocks 146304
Total Size (blocks) 146304 Flags inited
Paging Usage (processes) 0 Swap Usage (processes) 0
Alloc Size SWPINC (pages) 64 Largest Chunk (pages) 9144
Chunks GEQ SWPINC 1 Chunks LT SWPINC 0

Pagefile (Index 4) Device DSA30:
PFL Address FFFFFFFF.810ADF40 UCB Address FFFFFFFF.8107CD40
Free Blocks 106624 Reservable Blocks 18656
Total Size (blocks) 106624 Flags inited
Paging Usage (processes) 12 Swap Usage (processes) 0
Alloc Size SWPINC (pages) 64 Largest Chunk (pages) 6664
Chunks GEQ SWPINC 1 Chunks LT SWPINC 0

Pagefile (Index 5) Device DUA3:
PFL Address FFFFFFFF.811225C0 UCB Address FFFFFFFF.81096340
Free Blocks 1999872 Reservable Blocks 1688608
Total Size (blocks) 1999872 Flags inited
Paging Usage (processes) 81 Swap Usage (processes) 0
Alloc Size SWPINC (pages) 64 Largest Chunk (pages) 124992
Chunks GEQ SWPINC 1 Chunks LT SWPINC 0


Summary: 2 Pagefiles and 1 Swapfile installed

















OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 13
Memory Management Statistics:



Pagefaults: Non-Paged Pool:
Total Page Faults 345897 Successful Expansions 0
Total Page Reads 90974 Unsuccessful Expansions 0
I/O's to read Pages 52179 Failed Pages Accumulator 0
Modified Pages Written 0 Total Alloc Requests 19591
I/O's to write Mod Pages 0 Failed Alloc Requests 0
Demand Zero Faults 116183
Global Valid Faults 83407 Paged Pool:
Modified Faults 53864 Total Failures 0
Read Faults 0 Failed Pages Accumulator 0
Execute Faults 7496 Total Alloc Requests 160819
Failed Alloc Requests 0

Direct I/O 8823787 Cur Mapped Gbl Sections 786
Buffered I/O 17331842 Max Mapped Gbl Sections 789
Split I/O 9689 Cur Mapped Gbl Pages 17111
Hits 8319618 Max Mapped Gbl Pages 17313
Logical Name Transl 6199191 Maximum Processes 93
Dead Page Table Scans 0 Sched Zero Pages Created 0
























OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 14
Memory Management Statistics:



Distributed Lock Manager: Local Incoming Outgoing
$ENQ New Lock Requests 9424319 0 0
$ENQ Conversion Requests 2595401 0 0
$DEQ Dequeue Requests 9388793 0 0
Blocking ASTs 1112 0 0
Directory Functions 0 0
Deadlock Messages 0 0

$ENQ Requests that Wait 1275 Deadlock Searches Performed 0
$ENQ Requests not Queued 7750 Deadlocks Found 0









OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 15
Memory Management Statistics:



File System Cache: Current SYSGEN Param Hits Misses Hitrate
File Header Cache (ACP_HDRCACHE =****) 564739 120093 82.4%
Storage Bitmap Cache (ACP_MAPCACHE = 900) 7621 739 91.1%
Directory Data Cache (ACP_DIRCACHE =****) 288618 8617 97.1%
Directory LRU (ACP_DINDXCACHE=1500) 143977 22322 86.5%
FID Cache (ACP_FIDCACHE = 64) 58824 69 99.8%
Extent Cache (ACP_EXTCACHE = 64) 67022 1576 97.7%
Quota Cache (ACP_QUOCACHE = 600) 0 0 0.0%

Volume Synch Locks 89299 Window Turns 11925
Volume Synch Locks Wait 0 Currently Open Files 881
Dir/File Synch Locks 996402 Total Count of OPENs 131579
Dir/file Synch Locks Wait 13 Total Count of ERASE QIOs 10957
Access Locks 0
Free Space Cache Wait 65

Global Pagefile Quota 9453 GBLPAGFIL (SYSGEN) Limit 10000


OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 16
Process DCL Recall Buffer:



Index Command
1 rmu/sho lock/mode=block

















OpenVMS (TM) Alpha Operating System, Version V7.2 -- System Dump Analysis 8-AUG-2007 10:35:49.35 Page 17
Active XQP Processes:



Extended Indx Process name Username PCB XQP Threads Outstanding
--PID--- ---- --------------- ------------ -------- --active--- -BIO---DIO-
%CLUE-I-NOACTIVE, there are no active XQP processes
LOTTOA:

[Hoff]

There are many different triggers for invalid exceptions -- access violations or any number of other errors -- that can or that have occurred within the OpenVMS kernel at run-time over the years.

You're going to need to provide at least the CLUE CRASH output here, at a minimum. (And quite probably more information.)

Or you can seek to finesse the crash, and apply the "current" ECOs and/or upgrade. This is almost certainly going to be what HP and/or Oracle would recommend, too.

Rdb 7.0.1.1 is very old, and pre-EV6.

OpenVMS Alpha V7.2 is equally ancient, as well.

You can certainly check process quotas and other context differences, as constrained working sets have been known to cause errors at run-time within buggy kernel-mode code. But barring ECOs, the bug will remain.

Analyzing an OpenVMS system crashdump can be entertaining (and most folks don't usually debug them "for free"), though you'll want to look at what is going to happen here, once the crashdump is analyzed. You're either going to be asked to apply ECO kits for OpenVMS and/or to Rdb (eg: 7.0.8.x), or (more likely) to upgrade OpenVMS and/or Rdb to current. Nobody is going to fix OpenVMS V7.2 nor Rdb 7.0.1.1.

Contact your preferred service provider and/or Oracle for assistance. (But I'd bet that the answer will be "ECO or upgrade"...)

[Volker Halle]

Kendall,

this is a known problem in OpenVMS V7.2 and it is definitely fixed in V7.2-1.

Sorry for the news, but there is no chance to get a fix for V7.2. Engineering has once delivered a new LOCKING.EXE to a V7.2 customer (back in 1999). There is no public patch available for V7.2 containing a new LOCKING.EXE.

The problem happens in conjunction with $GETLKI.

Volker.

[KENDALL MCCARTHY_1]

The strange thing is , I can run this command in my account. I am going through
the db protection scheme and account settings . But it seems that a simular account fails and mine doesn't consistantly .

[Volker Halle]

Kendall,

this is an - apparently - intermittent problem in the OpenVMS locking code (related to the SYS$GETLKI system service) and I don't expect you to be able to work around it in any way.

Volker.

[KENDALL MCCARTHY_1]

The thing is that I dont think that it is intermittent . I run this command in a procedure that wakes up every 30 seconds from my account with no issue. I have a feeling that there is a priv or prot issues
complicationg things . Thanks for all the responses.

[Volker Halle · Accepted solution]

Kendall,

by definition: a problem is intermittent until you've figured out the trigger for the problem. Then it becomes a reproducable problem ;-)

Good luck,

Volker.