system hang (blue screen) while starting up

[jess_14]

Hi all, we have a test system which would want to do re-installation of the OS.

This is what we have gone through:
(1) boot from cd-rom
(2) hang at jumping to bootstrap code
(3) re-doing (1) & (2) several times
(3) reboot the system
(4) hangs from the start - blue screen

We have tried on ctrl-p, ctrl-c..halt. Yet nothing changes, the blue screen remains. Any ideas of this?

Thanks in advance!

[Hein van den Heuvel]

Is is a nice kind of blue?
Any disturbance like useful messages?

Are we indeed tryin to boot OpenVMS here?
(and which version eventually)

What system? Alpha? Itanium?

Any concrete output to share, or shall we just guess.

Did it ever work? What changed?

Can you make the system report devices/config?
Care to share?

What boot command used?

Regards,
Hein

[Steven Schweda]

Aside from the obvious requests for (any)
useful information, you might see if the
thing (if it is an Alpha system) is talking
to some serial console port instead of to the
workstation graphics display which I might
guess you're using.

>>>show console

[Mobeen_1]

Please also see if you can perform a hard break and if that gets you to prompt.

[jess_14]

Any disturbance like useful messages?
- nothing came out

Are we indeed tryin to boot OpenVMS here?
(and which version eventually)
--Yes, openvms V7.3-2

What system? Alpha? Itanium?
--HP Alpla


Did it ever work? What changed?
-- Yes it is working, we want to re-install the system again as for testing purpose. Booted from CD-ROM hang and we re-boot the system, and it is not coming up again.

Can you make the system report devices/config?
Care to share?
- not able to go to the console. Coz it just hang without any error msg.

[Steven Schweda]

> --HP Alpla

Not a very complete description, is it?

> (1) boot from cd-rom

> Booted from CD-ROM [...]

> - not able to go to the console. [...]

Huh? How do you boot from a CD-ROM if you
can't get to the console (">>>" prompt)?

Please try to provide a useful description of
this system, including what you're using for
a console.

> >>>show console

Still wondering...

[jess_14]

As mentioned i'm able to boot the cd-rom at first, it hangs at this line: jumping to bootstrap code

After that we rebooted the system, then nothing came out. Only a blue screen

p/s: done the reboot for many times, still the same.

Any commands (other than those i tried out) to halt the system and get it to the console prompt? Thanks for your input~

[jess_14]

Please also see if you can perform a hard break and if that gets you to prompt.
-- may i know how to do this?

Thank you!

[Volker Halle]

jess,

your Alpha system (what type ?) should have a HALT button somewhere. Please note that you can NOT use CTRL-P on the 'blue screen' (VGA display).

It may help you a lot, if you would use the serial console ( after >>> SET CONSOLE SERIAL and >>> INIT ). This would also allow you to force a crash and record any messages, which may show up.

Volker.

[Volker Halle]

Jess,

what does >>> SHOW CONSOLE report ?

Maybe it's already set to serial ?! This might explain what you're observing on the VGA screen...

Volker.