toshiba 520 and dcps

[Madhumita Shah]

i'm try to get toshiba model 520 to work with dcps using raw tcpip. it says it's starting but nothing prints. help please.

vms version 8.3 and dcps version 2.5

[EdgarZamora · Accepted solution]

FYI, Toshiba printers are not officially supported by DCPS. However, I've gotten them to work with the latest version of DCPS (2.6 I think). I encountered the same problem you encountered using raw tcpip. Switch to ip lpd (it's in version 2.6, not sure if it's in 2.5).

[Heinz W Genhart]

Hi Madhumita

first of all welcome to ITRC OpenVMS Forum

Could you supply the definitions made in DCPS$STARTUP.COM for this printer?

Regards

Geni

[Madhumita Shah]

thank you greatly. i upgraded to dcps version 2.6 and used lp_lpd instead of raw and the printer is now printing happily.

[Madhumita Shah]

we have discovered another problem. sometimes only banner page print out. sometimes pages are missing. we have checked network and they say it ok. toshiba person say its not the printer. what may be wrong? help please.

[EdgarZamora]

Please post your show que/full and maybe attach your dcps$startup.com to a reply here.

[EdgarZamora]

Reading the documentation yields the following interesting tidbit on lpd queues:

3.5.5 Enabling Spooling for LPD Queues
Remote LPD queues, and some LPD printers, require the size of the job to be
known before the job is sent. DCPS can produce a temporary spool file so the
size can be determined. By default, DCPS LPD jobs are not spooled, so specific
action must be taken to send DCPS LPD jobs to remote LPD queues or LPD
printers that require it. Spooling can be specified for the whole system or for
individual queues by defining logical names


Maybe you should try to define a queue-specific logical for your lpd queue:

$ DEFINE/SYS/EXEC DCPS$your_queue_name_SPOOL "TRUE"

Good luck.

[Madhumita Shah]

Thanking you greatly for your help. Define spool logical fixed all problems.