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vms 8.3-1H1 cannot see the lun on EVA

 
shanej26
Occasional Contributor

vms 8.3-1H1 cannot see the lun on EVA

The environment details:
1 EVA4400 can see the fc ports on the hosts(2 RX6600) when add hosts in command view(9.2). the VDISKs are presented to the hosts and the os unit id is also set according to VMS requirement.
2 the host is RX6600 with 2 FC HBA(AB378B). the O/S is OpenVMS 8.3-1H1(on local disk, )patch update 8.The O/S cannot see the presented VDISKs.

The problems we found:
1 Under OpenVMS there are 2 FC HBAs(FGA and FGB). but cannot find PGA/PGB.
2 the FGA and FGB are both offline(show dev fg/full)
3 Fatal Error happend when mc sysman io auto/log

So I think the problem lies in the host or O/S not EVA. Is the problem related to efiscanlevel? We do not want SAN boot just can use the lun on the EVA at first stage.
Your reply is greatly appreciated.
6 REPLIES
Volker Halle
Honored Contributor

Re: vms 8.3-1H1 cannot see the lun on EVA

There seems to be a problem for OpenVMS I64 to talk to the local fibre channel adapters. There should be errlog entries for FGA/FGB, analyze them with WEBES/SEA.

Can you post the SYSMAN IO AUTO error messages ?

Did you follow the installation guide for these adapters:

http://docs.hp.com/en/AB378-96002/index.html

Volker.
Jur van der Burg
Respected Contributor

Re: vms 8.3-1H1 cannot see the lun on EVA

FG devices mean Emulex adapters and as far as I know these are not supported on Itanium. You should have a Qlogic adapter which is quite different.

Jur.

Volker Halle
Honored Contributor

Re: vms 8.3-1H1 cannot see the lun on EVA

Jur,

example from a working OpenVMS I64 V8.3 system (rx4640) CLUE CONFIG output:

FGA: 1 Qlogic ISP2312 Fibre

This AB378B adapter seems to be supported on rx6600 with OpenVMS I64 V8.3 (or higher) according to the Qlogic Fibre Channel Host Bus Adpater Matrix:

http://www.qlogic.com/SiteCollectionDocuments/Solutions/HP/white_papers/DRAFT05_HPmatrix051608.pdf

Please post the output of SDA> CLUE CONF/ADAPT and FC SHOW PORT FGA

Volker.
shanej26
Occasional Contributor

Re: vms 8.3-1H1 cannot see the lun on EVA

show dev fg/full

Device FGA0:, device type QLogic ISP24xx FibreChannel, is offline, shareable,
error logging is enabled.

Error count 1 Operations completed 0
Owner process "" Owner UIC [SYSTEM]
Owner process ID 00000000 Dev Prot S:RWPL,O:RWPL,G,W
Reference count 0 Default buffer size 0
Current preferred CPU Id 0 Fastpath 1
Current Interrupt CPU Id 0
FC Port Name 5001-4380-07D1-82FE FC Node Name 5001-4380-07D1-82FF

Device FGB0:, device type QLogic ISP24xx FibreChannel, is offline, shareable,
error logging is enabled.

Error count 1 Operations completed 1
Owner process "" Owner UIC [SYSTEM]
Owner process ID 00000000 Dev Prot S:RWPL,O:RWPL,G,W
Reference count 0 Default buffer size 0
Current preferred CPU Id 7 Fastpath 1
Current Interrupt CPU Id 7
FC Port Name 5001-4380-07D1-8302 FC Node Name 5001-4380-07D1-8303


$ mc sysman io auto/log
%IOGEN-I-PREFIX, searching for ICBM with prefix SYS$
%IOGEN-I-PREFIX, searching for ICBM with prefix DECW$
%IOGEN-W-NOICBM, failed to find ICBM with prefix DECW$
%IOGEN-I-FIBREPOLL, scanning for devices through FIBRE port FGA0
%IOGEN-F-FTLIOERR, fatal I/O error while trying to access device
%IOGEN-I-SASPOLL, scanning for devices through SAS port PKA0
%IOGEN-I-FIBREPOLL, scanning for devices through FIBRE port FGB0
%IOGEN-F-FTLIOERR, fatal I/O error while trying to access device
>


$ ana/system


SDA> fc show port

Overview
--------
Context ........ Live from Node1(1.1)), 10-AUG-2010 14:27:03.89
Device ......... FGA0:, PCI, Device ID 2422, Rev 03, QLogic ISP2422
Images ......... FW 4.00.90, SYS$PGQDRIVER X-43A5 linked 9-FEB-2010 15:06:29.9
5
FibreChannel ... Node WWID 07D1.82FF.0000.0000, Port WWID 5001.4380.07D1.82FE,
Port ID 030600

Structures Counters Resources
State
---------- -------- ---------
-----
NVRAM .............. 8856C7D0 Errors/Missed ..... 0001/000 Pool (bytes) ....
00022B00 Link State ...... 00000001
FICB ............... 886041D0 KCHs .............. 00000002 Free DSDLs ......
00000000 Port State ...... 00000000
UCB ................ 88360F80 DIPL Interrupts ... 00006DFB Free MBDs .......
00000006 Busy Flags ...... 00000000


[22;1f
Press RETURN for more.

SDA>
UCTX ............... 886003C0 FIPL Interrupts ... 00006DFB Free FCCDs ......
00000006 MBX Owner ....... 00000000
LSDB ............... 88604410 Asynch Events ..... 00000021 Free CRCTXs .....
00000000 MBX Waiters ..... 00000000
Previous LSDB ...... 88604490 Asynch IOCBs ...... 00000000 Map Registers ...
00000000 Port Waiters .... 00000000
KDB ................ 886003E8 Request IOCBs ..... 00006DB4 PGQ_ERLs ........
00000001 IOCB Waiters .... 00000000
Kernel KCH ......... 88603B10 Response IOCBs .... 00006DB4 Fabric FC-LAs ...
0000000B Active FCCDs .... 00000000
Static Counters .... 885FF8C0 Marker IOCBs ...... 00000000 Loop FC-LAs .....
00000000 Req Que In ...... 00000034
Dynamic Counters ... 8860FC90 CTR Spare #1 ...... 00000000 UCTX Spare #1 ...
00000000 Rsp Que Out ..... 00000034
SPDT ............... 88619440 CTR Spare #2 ...... 00000000 UCTX Spare #2 ...
00000000 Markers Due ..... 00000000

SDA>

SDA>

SDA> clue conf/adap

System Adapter Configuration:
-----------------------------
TR Adapter ADP Hose Bus BusArrayEntry Node GSIN iVe
c SCB Port Slot Device Name / HW-Id
-- ----------- ----------------- ---- -------------------------- ---- ----------
--------- ---- ---- ---------------------------
1 ACPI_IA64_P FFFFFFFF.880CC280 0 00 IA64_BUS
2 ACPI_IA64_B FFFFFFFF.880CF400 0 00 IA64_BUS
3 XBUS FFFFFFFF.880E0D80 0 00 XBUS
FFFFFFFF.880E1158 0 0018 00
DE 15E0 TTA: 0 Generic Com port
FFFFFFFF.880E1268 1 0000 FF
FF 0 CMA: 1 IPMI port
FFFFFFFF.880E1378 2 0019 00
DD 15D0 SEA: 2 ACPI System Event
4 PCI FFFFFFFF.880E6400 0 00 PCI
FFFFFFFF.880E67E8 8 FFFF FF
FF 0 1 MFPCI
FFFFFFFF.880E68F8 10 FFFF FF
FF 0 2 MFPCI


[22;1f
Press RETURN for more.

SDA>

System Adapter Configuration:
-----------------------------
TR Adapter ADP Hose Bus BusArrayEntry Node GSIN iVe
c SCB Port Slot Device Name / HW-Id
-- ----------- ----------------- ---- -------------------------- ---- ----------
--------- ---- ---- ---------------------------
FFFFFFFF.880E6B18 20 0014 00
DC 15C0 GHA: 4 ATI Radeon 7000
5 PCI FFFFFFFF.880E8D00 0 00 PCI
FFFFFFFF.880E8FD8 8 0010 00
DF 15F0 1 1303103C.1303103C (<...<...)
FFFFFFFF.880E90E8 9 0010 00
DF 15F0 1 1302103C.1302103C (<...<...)
FFFFFFFF.880E91F8 A 0010 00
DF 15F0 SRA: 1 Console Serial Line Driver
6 PCI FFFFFFFF.880E9B80 0 00 PCI
FFFFFFFF.880E9F58 10 0011 00
DB 15B0 OHA: 2 NEC OHCI USB Controller
FFFFFFFF.880EA068 11 0012 00
DA 15A0 OHB: 2 NEC OHCI USB Controller


[22;1f
Press RETURN for more.

SDA>

System Adapter Configuration:
-----------------------------
TR Adapter ADP Hose Bus BusArrayEntry Node GSIN iVe
c SCB Port Slot Device Name / HW-Id
-- ----------- ----------------- ---- -------------------------- ---- ----------
--------- ---- ---- ---------------------------
FFFFFFFF.880EA178 12 0013 00
D9 1590 EHA: 2 NEC EHCI USB Controller
7 PCI FFFFFFFF.880EE580 0 01 PCI
FFFFFFFF.880EE968 108 FFFF FF
FF 0 1 MFPCI
8 PCI FFFFFFFF.880F0E80 0 01 PCI
FFFFFFFF.880F1158 108 001B 00
D8 1580 EIA: 1 A7012A (dual Gigabit Ethernet)
FFFFFFFF.880F1268 109 001C 00
D7 1570 EIB: 1 A7012A (dual Gigabit Ethernet)
9 PCI FFFFFFFF.880F7C00 0 0A PCI
FFFFFFFF.880F7FE8 A08 0026 00
D6 1560 FGA: 1 Qlogic ISP2422 Fibre
10 PCIE FFFFFFFF.880FF300 0 0F PCIE


[22;1f
Press RETURN for more.

SDA>
[1;1f [J
System Adapter Configuration:
-----------------------------
TR Adapter ADP Hose Bus BusArrayEntry Node GSIN iVe
c SCB Port Slot Device Name / HW-Id
-- ----------- ----------------- ---- -------------------------- ---- ----------
--------- ---- ---- ---------------------------
FFFFFFFF.880FF5D8 F00 0031 00
D5 1550 0 00000803.403B103C (<.;@..)
11 PCIE FFFFFFFF.88101C00 0 10 PCIE
12 PCI FFFFFFFF.8810A240 0 49 PCI
FFFFFFFF.8810A628 4908 0038 00
D4 1540 PKA: 1 LSI Logic 1068 SAS
FFFFFFFF.8810A738 4910 FFFF FF
FF 0 2 MFPCI
13 PCI FFFFFFFF.8810CB40 0 49 PCI
FFFFFFFF.8810CE18 4910 003C 00
D3 1530 EIC: 2 AB352A (dual Gigabit Ethernet)
FFFFFFFF.8810CF28 4911 003D 00
D2 1520 EID: 2 AB352A (dual Gigabit Ethernet)
14 PCI FFFFFFFF.88112D40 0 4A PCI


[22;1f
Press RETURN for more.

SDA>
[1;1f [J
System Adapter Configuration:
-----------------------------
TR Adapter ADP Hose Bus BusArrayEntry Node GSIN iVe
c SCB Port Slot Device Name / HW-Id
-- ----------- ----------------- ---- -------------------------- ---- ----------
--------- ---- ---- ---------------------------
FFFFFFFF.88113128 4A08 0043 00
D1 1510 FGB: 1 Qlogic ISP2422 Fibre
15 PCIE FFFFFFFF.88119340 0 4F PCIE
FFFFFFFF.88119618 4F00 004E 00
D0 1500 0 00000806.403B103C (<.;@..)
16 PCIE FFFFFFFF.8811BC40 0 50 PCIE
FFFFFFFF.8811BF18 5000 FFFF 00
00 0 0 00000806.801C111D (......)
17 PCIE FFFFFFFF.8811EE80 0 51 PCIE
FFFFFFFF.8811F478 5110 FFFF 00
CF 14F0 2 00000806.801C111D (......)
FFFFFFFF.8811F698 5120 FFFF 00
CE 14E0 4 00000806.801C111D (......)
18 PCIE FFFFFFFF.881221C0 0 52 PCIE
19 PCIE FFFFFFFF.88125500 0 8B PCIE


[22;1f
Press RETURN for more.

SDA>
System Adapter Configuration:
-----------------------------
TR Adapter ADP Hose Bus BusArrayEntry Node GSIN iVe
c SCB Port Slot Device Name / HW-Id
-- ----------- ----------------- ---- -------------------------- ---- ----------
--------- ---- ---- ---------------------------
0
Volker Halle
Honored Contributor

Re: vms 8.3-1H1 cannot see the lun on EVA

This adapter is supported. And the driver is the most recent one available (from VMS831H1I_FIBRE_SCSI-V0600).

Log a call with HP.

Volker.
Volker Halle
Honored Contributor

Re: vms 8.3-1H1 cannot see the lun on EVA

Note that you can also try to analyse the FGA and FGB ERRLOG entries. Install WEBES on your laptop/PC, copy ERRLOG.SYS and try to translate the errors. It might give you an idea what's wrong...

Volker.