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Re: Graphic Console Frozen

 
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Joseph P. Smith
Regular Advisor

Re: Graphic Console Frozen

Please add to my last entry:

At the system prompt
# ifconfig -a

Make sure there are lo0:, sl0:, and devices and network configuration at this point also.
Joseph P. Smith
Regular Advisor

Re: Graphic Console Frozen

Whassup?? Any solution? Please post if possible. Thanks.
Bruno Vilardo
Regular Advisor

Re: Graphic Console Frozen

Hello ,I am sorry to delay the answer....

Well i try to execute the command show , but it does work.


When i type the command ifconfig -a it brings the following :
tu0: flags=c63
inet 10.251.36.37 netmask fffffc00 broadcast 10.251.39.255 ipmtu 1500

sl0: flags=10

lo0: flags=100c89
inet 127.0.0.1 netmask ff000000 ipmtu 4096

ppp0: flags=10

The console still frozen ... i cannot boot the system because i have production database running in .
I want to thank everybody that is helping me out with this problem ...
Regards,
Bruno
Bruno Vilardo
Regular Advisor

Re: Graphic Console Frozen

Hello Ralf
yes i checked the failsafe mode and with it i can access ..
So i have to check the Network Configuration....
i am checking..

Thanks
Regards
Bruno
Joseph P. Smith
Regular Advisor

Re: Graphic Console Frozen

Bruno,
Output from the ifconfig command looks O.K.

You wrote:

>Well i try to execute the command show , >but it does work.

I think you meant to type "... it did not work ...", am I correct?

If by "show" you mean that the "show config" command did not work, it is because the system is not at the console prompt, usually designated by three ">>>"s.

What is the result of the other suggestions? Best of luck in this.

Joe S.

Joe S.
Bruno Vilardo
Regular Advisor

Re: Graphic Console Frozen

Hi Joseph

I haven├В┬┤t checked the network configuration yet.
It├В┬┤s real hard because i don├В┬┤t even have any documentation for this server.

Talking about the show config , i am at the prompt but when i type it , it says "not found"

Maybe there is another command that does the same thing as the show config. do you know ?

thanks
Bruno Vilardo
Regular Advisor

Re: Graphic Console Frozen

Hey Joseph

I also try like this

./show config and it says cannot execute.

regards

Bruno
Joseph P. Smith
Regular Advisor

Re: Graphic Console Frozen

./show is not a C shell or Korn shell command. It is only available when you halt the system, and see the >>> prompt. Login via telnet and su to root, and issue the command,
# hwmgr -show components

It will print out, of most importance in your problem, near the bottom of the output, two lines about the devices keyboard0, and mouse0, if they are "seen" by the system.

If not, then you must call HP hardware support. At some point, either to troubleshoot or repair the system, you will have to shutdown the system.

For the moment I am all out of ideas. Wish I were there to pound on the keyboard.

Joe S.
Bruno Vilardo
Regular Advisor

Re: Graphic Console Frozen

Hey Joseph

I am logged in as ROOT but i still cant execute this command....

it says not found....

How do i put in halt mode ?

thanks and sorry to bother .....

regards
Bruno
Joseph P. Smith
Regular Advisor

Re: Graphic Console Frozen

Bruno,

At some point it is good to declare victory and place a call with HP support. Your system's problems exceed my abilities, and what might be done for this problem via this forum. IMHO, you will solve this probmlem more quickly if you sought on-site troubleshooting. Call HP support.

We've all been there. Recently, I could not get a new system to see a tape device. I checked firmware, Quick Specs, Google, and the documentation. The solution came when my field rep looked aT the SCSI cable, took out his Swiss Army knife and bent a pin back in place!

Best of luck!

Joe Smith