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HP MSL6000 Series tape drive errors

Gina Grey
Occasional Visitor

HP MSL6000 Series tape drive errors

Is it truly the "nature of the beast" to have the following errors on the HP SDLT600 drives at least 3 times each and evey week. The error reads as folllows:
The number of read and write errors since clean for drive [HP SDLT600_1] in library [HP MSL6000 Series] has exceeded its threshold.
I know that we have the threshold set at a certain number but this seems to continually happen to this drives. As I look at the backup software program that we use it never seems to report that the drive was actually cleaned either.
3 REPLIES
Rob Leadbeater
Honored Contributor

Re: HP MSL6000 Series tape drive errors

Hi,

What backup software are you using ?
I know some software is unable to use the dedicated cleaning slot in the MSL, and instead requires you to allocate one of the normal slots to a cleaning tape...

Does the message go away if you do a manual clean of the drive from the front panel ?

Hope this helps,

Regards,

Rob
Gina Grey
Occasional Visitor

Re: HP MSL6000 Series tape drive errors

We are using Commvault for our backups and yes we did designate a slot for the cleaning tape. If I do a manual clean the drive will clean but after a day or so we will receive the message again.
Rob Leadbeater
Honored Contributor

Re: HP MSL6000 Series tape drive errors

Hi,

Are you sure your cleaning tape is OK ?
They're only good for 20 cleaning cycles...

Cheers,

Rob