KZPCC SWCC configuration, KZPCConfig and manuals

[A.W.R]

Hi,

I am trying to set up the SWCC software to monitor my KZPCC-CE controller.

I have installed both the client and the server software. When I start the client it tells me that there is no agent running on the server. The agent is running on the server.

The KZPCC manual refers to - StorageWorks Command Console (SWCC) Getting
Started Guide (EK-SWCCD-GS), User Guide. I have tried to find these manuals, but with no luck.

Is there a way to trouble shoot this problem?

Thanks
Andrew

[Rob Leadbeater]

Hi Andrew,

This looks to be the place to start:

http://h18000.www1.hp.com/alphaserver/products/storage/kzpcc.html

Hope this helps,

Regards,

Rob

[Pieter 't Hart · Accepted solution]

after installing the agent on the server, you have to configure the agent which SWCC-command-console clients can access this.
You configure if the client can view/ configure and/or recieve messages from the agent.

My experince is, this works best if the SWCC-command-console client is specified using FQDN, not just ip-address.
for this you either need to match DNS-configuration on both Tru64 and windows side(if you have one), or add the SWCC-command-console client to the /etc/hosts file (both shortname and FQDN).

[Venkatesh BL]

Try this: http://www.compaq.com/alphaserver/download/kzpcc_user_guide.pdf

[A.W.R]

Thanks,

I found an extract of the documentation on the web, together with the information from Pieter I came right.

The Tru64UNIX hostname has to match the IP interface name as well.