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Operating System - Tru64 Unix
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Tape won't eject in COMPAQ 110/220 GB SDLT

Tape won't eject in COMPAQ 110/220 GB SDLT

Hi,

We have a problem with our tape drive this morning. The tape will not eject - the middle green light is on, but the drive does not seem to respond to the eject button.

Our backup log gave the following messages:

vdump: Status at Sat Nov 5 03:45:56 2005
vdump: Dumped 8352986148 of 26725171759 bytes; 31.3% completed
vdump: Dumped 1533 of 5282 directories; 29.0% completed
vdump: Dumped 227281 of 759772 files; 29.9% completed

vdump: Status at Sat Nov 5 03:50:56 2005
vdump: Dumped 9622803120 of 26725171759 bytes; 36.0% completed
vdump: Dumped 1548 of 5282 directories; 29.3% completed
vdump: Dumped 340018 of 759772 files; 44.8% completed

vdump: unable to write to device ; [5] I/O error
vdump: unable to prompt input for retry on device; [25] Not a typewriter /datatel backup complete

Backing up /nic-users to /dev/ntape/tape0c at Sat Nov 5 03:59:51 PST 2005

vdump: can't open dev ; [5] I/O error /nic-users backup complete



BACKUPS COMPLETE

Ejecting tape /dev/ntape/tape0 at Sat Nov 5 04:05:51 PST 2005

Error on device named /dev/ntape/tape0 - Place SuperDLT1 tape drive unit #2 ONLINE

DEVIOGET ELEMENT CONTENTS
---------------- --------
category DEV_TAPE
bus DEV_SCSI
interface SCSI
device SuperDLT
adpt_num 0
nexus_num 15
bus_num 0
ctlr_num 2
slave_num 2
dev_name tz
unit_num 2
soft_count 0
hard_count 7
stat 0x5
DEV_BOM DEV_OFFLINE
category_stat 0x80
DEV_6666BPI

DEVGETINFO ELEMENT CONTENTS
------------------ --------
media_status 0x10001
BOM POS_VALID
unit_status 0x182
Offline 2_FM_Close NO_Rewind Compacting Buffered
record_size 0
density (current) 6666 BPI
density (on write) 0 BPI
Filemark Cnt 0
Record Cnt 0
Class 1 - DLT (tk)

MTIOCGET ELEMENT CONTENTS
---------------- --------
mt_type MT_ISSCSI
mt_dsreg 0x5
DEV_BOM DEV_OFFLINE
mt_erreg 0x2 Unit is not ready.
mt_resid 0
mt_fileno 0
mt_blkno 0
DEV_EEI_STATUS
version 0x2
status 0x6400 Device/bus reset occured
flags 0x1000007
CAM_STATUS SCSI_STATUS SCSI_SENSE CAM_DATA
cam_status 0x4 CCB request completed with an err
scsi_status 0x2 SCSI_STAT_CHECK_CONDITION
scsi_sense_data (hex)
70 0 2 0 0 0 0 16
0 0 0 0 4 3 0 0
0 0 82 2 81 0 0 67
90 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0
ASC/ASQ = 4/3 LUN Not ready, manual intervention required

We are running Tru64 5.1B in a cluster of two DS10 AlphaServers.

Thanks for any help!

Casey
5 REPLIES
Ivan Ferreira
Honored Contributor

Re: Tape won't eject in COMPAQ 110/220 GB SDLT

If this is an external tape device, try turn it off and turn it on again. If you cannot eject the tape, you should call to hardware technical support.
Por que hacerlo dificil si es posible hacerlo facil? - Why do it the hard way, when you can do it the easy way?

Re: Tape won't eject in COMPAQ 110/220 GB SDLT

Thanks for your response.

Is it safe to do this while the attached servers are running?

Casey
Ivan Ferreira
Honored Contributor

Re: Tape won't eject in COMPAQ 110/220 GB SDLT

We use to do that and we have no problems.

Use a cleaning tape after that and replace the tape cartridge.
Por que hacerlo dificil si es posible hacerlo facil? - Why do it the hard way, when you can do it the easy way?

Re: Tape won't eject in COMPAQ 110/220 GB SDLT

Thanks Ivan - we were able to get the tape out after power cycling while the servers were running.

Casey

Re: Tape won't eject in COMPAQ 110/220 GB SDLT

Comments above.