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Tru64 license issue

Prasanth V Aravind
Trusted Contributor

Tru64 license issue

Hi,

We have server Tru64 UNIX V5.1B (Rev. 2650), which not allowing any ssh/telnet as the OSF-USR license got expired. Now we don't have the hard-copy of the license too.


Details from server:-
# lmf list | egrep 'OSF-USR|Product'
Product Status Users: Total Active
OSF-USR active 4 0


More detailed information about the license is as below:
# lmf list full for OSF-USR | more
Product Name: OSF-USR
Producer: DEC
Issuer: DEC
Authorization Number: UNIX-SERVER-IMPLICIT-USER
Number of units: 400
Version:
Product Release Date:
Key Termination Date:
Availability Table Code:
Activity Table Code: CONSTANT=100
Key Options:
Product Token:
Hardware-Id:
License status: active
Cancellation Date:
Revision Number: 0
Comment:
Cache Total Units: 400
Activity Charge: 100
Usable Units: 400

what is the procedure to get license from hp ??

Regards
Prasanth
15 REPLIES
Martin Moore
HPE Pro

Re: Tru64 license issue

OSF-USR isn't the problem. You have the four-user implicit OSF-USR license there, and it's active with no termination date. You may have some other license causing the problem, though, such as OSF-BASE or OSF-SVR. Can you post the "lmf list full for" info for those two licenses?

Also, what's the actual error that's causing you to suspect a license problem?

Martin
I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

P Muralidhar Kini
Honored Contributor

Re: Tru64 license issue

Hi Prasanth,

>> what is the procedure to get license from hp ??
Try this -
http://licensing.hp.com/slm/swl/view.slm;jsessionid=nb1qK3GHqHnZZzwh4x5n5xWN1rq6TJZBY5B2LlQdJZ1pdNC9GSGh!1060505167?page=swlwelcome

Regards,
Murali
Let There Be Rock - AC/DC
Prasanth V Aravind
Trusted Contributor

Re: Tru64 license issue

Hi,

We are getting these error on telnet sessions only for non root users.

# telnet localhost
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.

Compaq Tru64 UNIX V5.1B (Rev. 2650) (money-maker) (pts/2)

login: mbanker
Password:
Too many users logged on already.
Try again later.
Connection closed by foreign host.
#

Pls suggest.

Regards
Prasanth
Prasanth V Aravind
Trusted Contributor

Re: Tru64 license issue

These are the outputs ..

# lmf list full for OSF-BASE
No entry in license database for this product
# lmf list full for OSF-SVR
No entry in license database for this product
#

# lmf list
Product Status Users: Total Active

OSF-USR active 4 0
#

Kindly suggest

Prasanth V Aravindakshan
P Muralidhar Kini
Honored Contributor

Re: Tru64 license issue

Hi Prasanth,

Check the following link for discussion on a similar problem -
http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1275898439271+28353475&threadId=966804

check whether the solution described in the above link, applies in your case.

Hope this helps.

Regards,
Murali
Let There Be Rock - AC/DC
Prasanth V Aravind
Trusted Contributor

Re: Tru64 license issue

In Our server "lmf list" shown only OSF-USR license details ??

where all remaining gone ?? OSF-BASE & OSF-SVR ....

OSF-USR is enough or not ??
P Muralidhar Kini
Honored Contributor

Re: Tru64 license issue

Hi Prasanth,

>> Too many users logged on already
>> OSF-USR is enough or not ??
You get this error message in case you dont have enough OSF-BASE license
units for your system. To start, check what is the OSF-BASE requirements
of the system, how may CPU are there and how many you require per CPU.

>> where all remaining gone ?? OSF-BASE & OSF-SVR ....
In your case, looks like the OSF-BASE license itself is not there.
Hence, you need to find a means of getting that license first.

Regards,
Murali
Let There Be Rock - AC/DC
Prasanth V Aravind
Trusted Contributor

Re: Tru64 license issue

Thanks for your replay Murali,


So OSF-BASE is missing ... am i need to register the base license with "lmf register" ??

OR

what you suggest ??


i am new-born baby in tru64 administration, so my questions may be very childish


Regards
Prsanth
Martin Moore
HPE Pro

Re: Tru64 license issue

Yes, if you have the paper license PAK for OSF-BASE, you can run "lmf register" and input the data.

Another question: did this ever work, or is it a new system you're setting up? If it worked before and you have a backup of /var from that time, you can restore the license database to its previous (working) state. Simply restore file /var/adm/lmf/ldb from your backup and then run "lmf reset".

Martin
I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

Prasanth V Aravind
Trusted Contributor

Re: Tru64 license issue

No .. this is not a new system... that is what i wonder ..!!!

where base license details gone ?? how it was working previously ??

also there is very less chance i can get the paper license from store.

But i got a 9 digit license code which wrote on installation cd .. is it enough ??

OR

am i need check-sum number to register license ??

Regards
Prasanth
Prasanth V Aravind
Trusted Contributor

Re: Tru64 license issue

No. we don't have backup of /var...

One question;- if i copy /var/adm/lmf/ldb from another server , is it going to work ??

Also i don't have any other server which having os version same of this server.

Pls suggest

Regards
Prasanth
Rob Leadbeater
Honored Contributor

Re: Tru64 license issue

Hi Prasanth,

Something that I've seen happen recently with an AlphaServer 1200, is that for some reason the machine changed personality - we think due to a system board fault. Consequently Tru64 thought it was running on an Digital Server 6000 which required more OSF-BASE units than were loaded.

That said, from your description it does sound as though the licenses have been removed from the lmf database.

In order to install a license you do need to have the checksum and all of the details off the PAK.

Copying a license from another machine might work, but bear in mind that the OSF-BASE license requirements vary between different machine types.

Cheers,

Rob
Prasanth V Aravind
Trusted Contributor

Re: Tru64 license issue

Hi Rob,

Thanks for the replay. currently "lmf list" shows only OSF-USR.

# lmf list
Product Status Users: Total Active

OSF-USR active 4 0
#

pls suggest what are other licenses i have to install on this box, to resolve this issue.

Thanks
Prasanth
Rob Leadbeater
Honored Contributor

Re: Tru64 license issue

Hi,

As a minimum you'll need OSF-BASE with enough license units for your machine, and OSF-USR.

Details of the number of units required can be found here:

http://licensing.hp.com/slm/swl/view.slm?page=alpha&jumpid=reg_R1002_USEN


If you go into lmf, does the history command give you any hints as to what's happened to the licenses ?

# lmf
lmf> history short

Cheers,

Rob
P Muralidhar Kini
Honored Contributor

Re: Tru64 license issue

Hi Prashanth,

The current problem is due to non existance of the OSF-BASE license.
This you would need as a minimum.
You may then have to also get other licenses that are currently missing
from your LMF database.

Regards,
Murali
Let There Be Rock - AC/DC