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pb with as4100 iod soft detected error

otmani
Advisor

pb with as4100 iod soft detected error

i have i pb with as4100 with pb io detected soft error
thank for your help
2 REPLIES
Johan Brusche
Honored Contributor

Re: pb with as4100 iod soft detected error


This AS4100 has a degrading memory module, logging CORRECTABLE ECC errors.
If it gets worse, this will end up as non-correctable and the system will then panic with a machine-check.

To avoid unplanned downtime, you migth want to log a service call to replace that memory module. (and upgrade the console SRM firmware if it's not at least V5.4)

Johan.

_JB_
Ralf Puchner
Honored Contributor

Re: pb with as4100 iod soft detected error

otmani,

it seems your company uses machines reporting all hardware problems. As written before, open a call within the support center to locate the wrong memory bank.
Help() { FirstReadManual(urgently); Go_to_it;; }