Simpler Navigation for Servers and Operating Systems
Completed: a much simpler Servers and Operating Systems section of the Community. We combined many of the older boards, so you won't have to click through so many levels to get at the information you need. Check the consolidated boards here as many sub-forums are now single boards.
Operating System - VMware
cancel
Showing results for 
Search instead for 
Did you mean: 

CIM service needs to be restarted on esxi 5-1

CIM service needs to be restarted on esxi 5-1

We have several proliant servers of different models and generations runing esxi 5-1

On each server running esxi 5-1 the CIM stops reporting the hardwarware status of the server and we cannot open a properties page.

Restarting the CIM service will fix this but does not last more than a day or 2.

Is there a resolution for this or has anyone come up with a work around.

Thank you

Below is a sample from the syslo.log

 

2014-05-07T21:10:44Z sfcb-CIMXML-Processor[27305428]: Timeout (or other socket error) sending request to provider
2014-05-07T21:11:14Z sfcb-CIMXML-Processor[27313564]: Timeout (or other socket error) sending request to provider
2014-05-07T21:11:14Z sfcb-hhrc[10022]: Error getting provider context from provider manager: 11 (10022)
2014-05-07T21:11:14Z sfcb-ProviderManager[9966]: SendMsg sending to 72 9966-32 Broken pipe
2014-05-07T21:11:14Z sfcb-hhrc[10022]: HHRCWrapperProviderEnumInstances: unsupported class CIM_SoftwareIdentity
2014-05-07T21:11:15Z sfcb-CIMXML-Processor[27280971]:
*** 1822 Error accepting SSL connection -- exiting
2014-05-07T21:11:44Z sfcb-CIMXML-Processor[27305428]: Timeout (or other socket error) sending request to provider
2014-05-07T21:12:14Z sfcb-CIMXML-Processor[27313564]: Timeout (or other socket error) sending request to provider
2014-05-07T21:12:44Z sfcb-ProviderManager[9966]: SendMsg sending to 72 9966-32 Broken pipe
2014-05-07T21:12:44Z sfcb-CIMXML-Processor[27305548]: Timeout (or other socket error) sending request to provider
2014-05-07T21:12:44Z sfcb-pycim[10028]: Error getting provider context from provider manager: 11 (10028)
2014-05-07T21:12:55Z sfcb-CIMXML-Processor[27321962]:
***

4 REPLIES
AMRIT RANJAN
Frequent Advisor

Re: CIM service needs to be restarted on esxi 5-1

what is the version you are using of offline bundle?
can you post following outcome from command: esxcli software vib list | grep hp
Aaron Eccles
Occasional Visitor

Re: CIM service needs to be restarted on esxi 5-1

Did you ever get this issue resolved with the CIM service needing to be restarted?  I have not been able to find a solution...

 

Thanks

indus
HPE Pro

Re: CIM service needs to be restarted on esxi 5-1

Hello,

 

This seems to be a known bug issue and there is a patch released to resolve the problem.

 

PR943946 info:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2041612

 

Patch Download link:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2041632

 

Thanks,

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

indus
HPE Pro

Re: CIM service needs to be restarted on esxi 5-1

Check out my post and it might help in resolving the issue you are facing

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details