HP DL380P ESXi 5.0 x Smart Array Controller

[costaaru]

Hi,

I have an HP DL380 Gen8 and installed ESXi 5.0 and 5.1 both were downloaded from HP.
And when I connect to the VMWare client and go on "Configuration" displays a "Warning" on controller "HP SmartArray 420i Controller: Embedded: HPSA1" the only information provided is "Firmware Version: 3.42"

Does anyone know how I can solve this problem?

Thankful.

[mli1102]

Hi, i got the same probleme with ESX5.0 U2 and a BL460C Gen8 (firmware and drivers are updated). I also cleared IML and other logs.

[costaaru · Accepted solution]

Hi,

After some research and testing we managed to solve the problem.

01) Install ESXi 5.0 or 5.1 on the HP server;

ESXi 5.0 for HP = http://h18004.www1.hp.com/products/servers/software/vmware/esxi-image.html

ESXi 5.1 for HP = https://my.vmware.com/web/vmware/details?downloadGroup=HP-ESXI-5.1.0-GA-10SEP2012&productId=285

02) After installing the ESXi config an IP for remote access and enable Shell and SSH;

03) Download the package hp-esxi5.0uX-bundle-1.3.5-3.zip (The hp-version esxi5.0uX-bundle-1.4-16.zip NOT work);
     http://vibsdepot.hp.com/hpq/oct2012/esxi-5x-bundles/hp-esxi5.0uX-bundle-1.3.5-3.zip

04) Transfer the package hp-esxi5.0uX-bundle-1.3.5-3.zip for the ESXi server via SSH;

05) In SSH access the folder / var / log / vmware /

06) Now run the command:
     esxcli software vib install-d-hp esxi5.0uX-bundle-1.3.5-3.zip

07) Restart the server

Ready now there should be no further warning on the controller.

I hope I helped

[allencrawford]

I ran into this issue a few months back and eventually realized the same thing you did--the 1.4 bundle is just broken.  However, back then the current release on vibsdepot was "oct2012" and I realized that VMware Update Manager (VUM) was pulling down the latest, greatest bundles due to me pointing VUM to http://vibsdepot.hp.com/index.xml.  Long story short, it turns out HP had a "feb2013" release out at http://vibsdepot.hp.com/hpq/feb2013/ before it was ready for prime time, or so I thought (the "feb2013" directory actually disappeared after a while, then came back with all the other drivers included in it, which were not there originally).  Unfortunately it still seems broken.

However, I had a hunch that maybe the issue is with the hpsa SCSI driver as they've got an updated version in the feb2013 release that they recommend you use (see HP SmartArray section of http://vibsdepot.hp.com/hpq/recipes/February2013VMwareRecipe5.0.pdf).  The new version is 5.0.0-40 vs. 5.0.0-28.  However, see my new thread at http://h30499.www3.hp.com/t5/ESXi/hpsa-500-5-0-0-933277-zip-issues/td-p/5988303 for all the gory details on this hassle of a driver update.  In addition, even after I manually applied it, I'm still getting the "warning" message on the SmartArray controller in vCenter.

One question for you, however.  Did you get the warning message even when using the HP customized image?  It sounds like you did, but when I tried that, I thought it worked fine (it has been a few months and I've forgotten and don't really feel like trying it again).  I really don't want to use the HP image because while it has some current drivers in it, it generally is missing a few driver updates that our environment requires.

[ragmon]

I'm told that the latest HP Offline Bundle fixes the issues with the hardware status warning http://vibsdepot.hp.com/hpq/apr2013/

[rstaiano]

Thank you as i followed your instructions and when I went back into the vSphere client my warning was no longer their. I am in a normal state. thanks.

[mabello]

Good afternoon.

after much searching and locate an solution to this error down this link

http://vibsdepot.hp.com/hpq/apr2013/esxi-5x-bundles/

the file are listed hp-esxi5.0uX-bundle-1.4.5-3.zip, which apply to the server that had the ESXi5.1,

run the command from SSH esxcli software vib install-d hp-esxi5.0uX-bundle-1.4.5-3.zip, restarted the server and it works, so if it takes a while to climb one scares him the delay but descance this.

I hope this will be helpful