Omnistorge not working

[BR163213]

Hello dear friends,
sorry for my English,

one our customer has the next system - D220 with HP-UX 10.20 and SureStore Optical 40fx under control of OmniStorage 2.20.

This SW in parent application was be installed with default options and for all the time nobody doesn't any changes.

The system is make writes on file system only throught big files (10-12 Mb).

The system was be installed and normal working already 2 year.

Three days ago our customer in during work of system by strange reasons of his mind does unplug one MO-disk from system without some options in program, using buttons of Optical Library, and use the such method does insert back :-).

The it reasons is stay very strange but now we have the next situations:

1. HW - Ok.
2. Jmd - working.
3. All MO-disks after reboot D220 was change status from "Internal" on "Onsite" and was lost given and volume names.

Regret I have only some experience in default installation of OmniStorgae and newer use tuning options and troubleshooting of it SW.

So, what dear Sirs can advise in this situation for recovery datas on MO-disks and normal work of it system.

Regards,
Efim.