HP Envy notebook not working as expected

[Pankaj_Rajput]

HI HP

I would like to log complain (the detail is give below) .

Product :  HP Envy Notebook

Serial NO : CND0303P9X

Purchase date : 12th Sep 2020

Lodge Case No : 5053721539

Description :  The screen is getting flicker after turn on the system and required to restart each time .

Note :  The issue has not been resolved so far and also not getting preside response from the HP support team 

Detail : I conceted to the HP support center , they have created the case and ask me to do the following thing .

1) force reset - Not resolved the issue 

2) Hardware diagnostic :  Not resolved the issue 

Since none of the troubleshooting solved the purpose and then i requested them to send a technical  person to my place , since the product is just 7 days old and in under waranty support , it's been refused to do so.

STILL ISSUE HAS NOT BEEN RESOLVED 

I am very dissapointing with the HP and Amazon both and desided not to go again , even not recommended to buy the HP product . 

[Parvez_AL]

Hi @Pankaj_Rajput ,

You have reached the wrong company for HP products (Laptops, Desktops, Printers)

For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/ or Please visit www.hp.com.

[techin]

I see lot of HP customers still posting in HPE Community