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Re: IMC 7.3 (E0706H07) not alarming when device does not respont do ping packets

 
cbieker
New Member

IMC 7.3 (E0706H07) not alarming when device does not respont do ping packets

After stepwise upgrading to E0706H07 coming from E0506 we have the issue that IMC does not alarm when a resource does not respond to ping packets. Hours later, there is still no alarm triggered and the state of the resource is still "normal".

But, when accessing the resource directly and clicking "Average Device Unreachability Proportion in Today - [Device]" under "Monitor Index", we can see that the device is unreachable in the shown graph.

When rebooting IMC the alarm for the not responding resource is triggered instantly. It still triggers alarms, when we make another resource unreachable, but after an hour no alarm is triggered, when a resource does not respond to ping packets, again.

How can we resolve this issue?

1 REPLY 1
Parvez_Admin
Community Manager

Re: IMC 7.3 (E0706H07) not alarming when device does not respont do ping packets

Hello @cbieker 

HPE Networking forum has moved. For HPE networking and Aruba product queries, request you to visit and post your query in the Aruba Airheads Community using the link below:

https://community.arubanetworks.com/discussion

You can refer to the below link aswell for more details:

HPE Networking forum migration to Aruba Airheads c... - Hewlett Packard Enterprise Community


Thanks,
Parvez_Admin
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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