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тАО06-06-2004 05:31 PM
тАО06-06-2004 05:31 PM
Software downloading is hanging
Has anyone else experienced the software downloading pages just hanging when requesting download? I am trying to download drivers and software for a print server (JetDirect EX Plus J2591A) for both Win 98 and Win XP. Pressing the "Download Now" buttons (any download now button) just hangs the browser session (very, very slow progress bar. No timeout, no 404, just a hung browser window and no download. I am able to download other software on the internet just fine.
I am at page:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=13141&taskId=135&prodTypeId=18972&prodSeriesId=27321&submit.y=4&submit.x=5тМй=en&cc=us&swEnvOID=20
and pressing:
http://h20000.www2.hp.com/bizsupport/CoreRedirect.jsp?targetPage=ftp%3A%2F%2Fftp.hp.com%2Fpub%2Fsoftlib%2Fsoftware2%2FCOL3223%2Fja-10805-1%2Fothersolutions98.htm
Thank you,
Steve
I am at page:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=13141&taskId=135&prodTypeId=18972&prodSeriesId=27321&submit.y=4&submit.x=5тМй=en&cc=us&swEnvOID=20
and pressing:
http://h20000.www2.hp.com/bizsupport/CoreRedirect.jsp?targetPage=ftp%3A%2F%2Fftp.hp.com%2Fpub%2Fsoftlib%2Fsoftware2%2FCOL3223%2Fja-10805-1%2Fothersolutions98.htm
Thank you,
Steve
3 REPLIES 3
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тАО06-07-2004 09:17 AM
тАО06-07-2004 09:17 AM
Re: Software downloading is hanging
Never mind. I found it was a firewall issue on my part.
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тАО06-07-2004 08:17 PM
тАО06-07-2004 08:17 PM
Re: Software downloading is hanging
Hi Steve,
Thanks for letting us know.
Generally you can report download issues using the "feedback to webmaster" link at the bottom of the page that you are trying to download from.
Cheers,
Gary
Thanks for letting us know.
Generally you can report download issues using the "feedback to webmaster" link at the bottom of the page that you are trying to download from.
Cheers,
Gary
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тАО06-09-2004 09:38 AM
тАО06-09-2004 09:38 AM
Re: Software downloading is hanging
I am having the same problem. When will this issue be resoleved? I need drivers for a D530SFF now as it is bluescreening when I restore backups to it.
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