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can't connect to link to download drivers

 
Dennis Handly
Acclaimed Contributor

Re: can't connect to link to download drivers

>I'm not sure why you're commenting

One purpose of this forum is comment on broken web sites where it doesn't work for anyone or large groups of people. Your problem now seems unique to your laptop?

I was trying to let you know it isn't completely broken. Your new problem doesn't seem to be the same as back in 2008.
Bradford Kidd
New Member

Re: can't connect to link to download drivers

I found a work around for download failures of HP drivers. Firefox returned a 425 PASV error. IE 8 said "cannot display the web page". But, for the driver I was attempting to download, the URL displayed in the address box was this:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDownloadEventHandler.jsp?redirectReason=SWD_FTP_Request&swItem=ly-49626-3&prodSeriesId=446153&prodLine=LY&targetPage=ftp%3A%2F%2Fftp.hp.com%2Fpub%2Fsoftlib%2Fsoftware11%2FCOL19116%2Fly-49626-3/hp_CLJ_2600-HB-pnp-win64-en.exe&filesize=6706416

I deleted everything up to ftp.hp.com and everything after .exe, then replaced each occurrence of %2F with a / (slash, the equivalent character). I put http:// in front, with the result being:

http://ftp.hp.com/pub/softlib/software11/COL19116/ly-49626-3/hp_CLJ_2600-HB-pnp-win64-en.exe

Hit enter, and, VIOLA, it downloaded.

This might work for other files, since HP seems to have consistent failures regardless of what you are trying to download.

HP, You would thing such a big company would make getting their drivers easy.