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04-10-2013 07:11 PM
04-10-2013 07:11 PM
Download switch firmware button doesn't work
Hello
I have PCM+ 4.00.04.571
When I click preferences --> Global --> Configuration Management --> Download Now button PCM doesn't download the procurve_firmware.prp file. The server has direct connection to the internet through the firewall to rule out proxy issues.
I have run wireshark on the machine and clicked the download now button and can see it doesn't make any attempt to connect to the FTP site to download the file.
I have manually downloaded the procurve_firmware.prp file and placed it in the C:\Program Files\Hewlett-Packard\PCM\server\data\download to manually update it, but when you click the download now button, the file gets renamed and no download happens.
Can anyone advise how to make PCM actually make a connection to the FTP site to download the file?
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- firmware update
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04-17-2013 02:58 AM
04-17-2013 02:58 AM
Re: Download switch firmware button doesn't work
Can you connect to the ftp site via the browser of the PCM Server?
Did you download the PRP from the ftp://ftp.hp.com/pub/networking/software/4_0_firmware_prp/ ?
Did you already try to download the firmware files manually?
But you propably run into the same version conflict situation as I described in my post.