PCM+ 3.0 error message "no license installed"

[mkaufer]

I have a problem with PCM+ 3.0

The server was installed more then one year ago.

When trying to log on with the client an error message with the message "no license installed" appears now.

What can be the reason for this issue?

[Steve Britt]

It would appear that you installed an evaluation version of the product and that the temporary licenses supplied with the product have lapsed.  You would need to reinstall the evaluation product (which comes with, I believe, 60-day evaluation licenses for PCM and its plugin products) or purchase "real" product licenses if you intend to use PCM for the long term.  Note that PCM version 3.20 just released so if you're not tied to PCM 3.0 - and I assume you're not if you just discovered that the licenses have lapsed - then you ought to upgrade to 3.20 with new eval licenses.

If you purchased PCM 3.0 licenses and they don't seem to be working then I would suggest trying to add them using the message box in your posting as an entry point to the license administration screens.  If that fails then I guess it's time to contact HP support ...