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SLA for rp54xx & rp7410 servers

sharif naser_1
Frequent Advisor

SLA for rp54xx & rp7410 servers

Hello experts,

I'm trying to draft sla for the above systems based on 24x7. so could i have your help on this.

Regards,
S.N.

1 REPLY
Chuck Ciesinski
Honored Contributor

Re: SLA for rp54xx & rp7410 servers

Sharif,

Drafting a Service Level Agreement depends on several variables which are only known by you at this time. The variables in general are what application(s) you are running on the servers, are they clustered, do you have MCServiceGuard, are your disks mirrored or protected in a HA environment, do you have a mnitoring tool like OpenView. Do you have network redundancy, what about availability of power and A/C, backup proceedures, what database?

Without more information about your systems and environment, it is very difficult to assist in developing SLA's.

My $.04 (USA) for inflation,

Chuck Ciesinski
"Show me the $$$$$"