2620-24-PPoE+: factory default reset on the switch

[oleh77]

The Installation Guide says:

1. Using pointed objects, simultaneously press both the Reset and Clear
buttons on the front of the switch. The power and fault lights come on.
2. Continue to press the Clear button while releasing the Reset button.
3. When the Self Test LED begins to flash, release the Clear button.

But after i do these three steps, the switch stays in "self-test" state forever, and i have to do another step - press the Reset button and it seems to do the job.

Is it normal?

[meirhasin]

What i have done many times is to push the 2 buttons for 10 seconds, thens release the reset and continue to push the clear for other 10 second and then the switch back to factory default.

by the way, "erase startup-config" didn't make the job?

[oleh77]

I figured out what i did wrong. In the third step i released the Clear button AFTER Self Test LED ended to flash.

Sorry for inconvenience;)