3500 IOS upgrade errors

[Loves2Surf]

I am attempting to upgrade the IOS on a 3500 and keep getting these errors.


I followed the instructions / upgrade proceedures yet I continue to receive errors.
I have tried 3 different USB devices (which all work perfect in other switches) that are all formated FAT32.

See errors below:

ProCurve Switch 3500yl-48G(config)# copy usb flash K_12_62.swi primary
The Primary OS Image will be deleted, continue [y/n]? y
Cannot open dst in Ram
Request failed.

ProCurve Switch 3500yl-48G(config)# end
ProCurve Switch 3500yl-48G# copy usb flash K_12_62.swi primary
The Primary OS Image will be deleted, continue [y/n]? y
Cannot open dst in Ram
Request failed.

ProCurve Switch 3500yl-48G# dir flash
Error accessing USB device

ProCurve Switch 3500yl-48G# dir

Listing Directory /ufa0:
drwxrwxrwx 1 0 0 4096 Aug 9 2010 3Com Switch Code/
drwxrwxrwx 1 0 0 4096 Aug 9 2010 Microsoft HotFixes/
drwxrwxrwx 1 0 0 4096 Aug 9 2010 Procurve Switch Code/
-rwxrwxAwx 1 0 0 176128 May 13 2009 ConTest-1.0.8.exe
-rwxrwxAwx 1 0 0 7566208 Aug 10 2009 K_13_68.SWI
-rwxrwxAwx 1 0 0 9827494 Jul 26 2010 K_14_46m.swi
-rwxrwxAwx 1 0 0 21371636 Jun 1 2010 S5800_5820X-CMW520-R1110P0
3.bin
-rwxrwxAwx 1 0 0 20841867 Jun 1 2010 S5800_5820X-CMW520-R1110P0
3.rar
-rwxrwxAwx 1 0 0 293368 Jun 1 2010 S5800_V100R001_Comware_V5_
S5800_MIB_Companion(R1110P03).rar
-rwxrwxAwx 1 0 0 48673084 Jun 14 2010 s9500e-cmw520-b1323.bin
-rwxrwxAwx 1 0 0 36122304 Jun 14 2010 s12500-cmw520-b1323.bin
-rwxrwxAwx 1 0 0 110876617 Jun 16 2010 SR8800-CMW520-E3326.bin
-rwxrwxAwx 1 0 0 7613416 Sep 14 2009 K_13_71.SWI
-rwxrwxAwx 1 0 0 10094820 May 6 2010 K_14_60.SWI
-rwxrwxAwx 1 0 0 6791094 Dec 16 2008 K_12_62.SWI


ProCurve Switch 3500yl-48G# show flash
Image Size(Bytes) Date Version
----- ---------- -------- -------
Primary Image : 6782942 12/07/07 K.12.57
Secondary Image : 0
Boot Rom Version: K.12.12
Default Boot : Primary

I've checked the release notes, the white papers and the config guide and cannot find anything on this issue.

Any ideas?
Thanks,

P.S. This thread has been moved from Switches, Hubs, Modems (Legacy ITRC forum) to ProCurve / ProVision-Based. -HP Forum Moderator

[Tore Valberg]

I would check the USB drive you are using.

Not all drives are supported. Generally small drives of 256 and 500 mb works.

Otherwize i would reccomend to use a tftp server instead to upload the image.

[Gerhard Roets]

Hi Love2Surf

Would you mind posting the output of "show system"

KR
Gerhard

[Loves2Surf]

I've "fixed it"

I reset the switch to factory defaults and then upgraded it in increments.

[RouterGuy]

Reset to factory is NO way to go in a production environment.  I swear, these HP switches are really clunky in their CLI

[Richard Litchfield]

You nearly always have to upgrade in major code release increments. eg K12 --> K13 -->K14 -->K15
Sometimes you can skip one - the release notes have the details.