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Fault-LED an PoE-LED

hungryduck
Occasional Contributor

Fault-LED an PoE-LED

Hey Folks,

we've got the Problem at several HP 5406zl Switches with the J8726A Management-Module, that the Faul-LED under the Power-LED is flashing orange and the PoE-LED is flashing orange.

There are no error logs in the "show logging" and the "show" power-over-ethernet says something like:

Chassis power-over-ethernet:
Total Available Power : 900 W
Total Failover Power : 0 W
Total Redundancy Power : 0 W
Total Used Power : 66 W +/- 6W
Total Remaining Power : 834 W

The Image is: K.15.18.0007

Do you have any ideas, whats wrong with the 54zl Series? Sometimes we've replaced the management module, sometimes the Copper-Module, sometimes with success, sometimes not.

Thanks in advance!

Best regards,
Hungryduck

7 REPLIES
Jacques Nepveu
Occasional Advisor

Re: Fault-LED an PoE-LED

Hi hungryduck,

In our case only the PoE-LED was flashing orange.  The command "show power-over-ethernet brief all" showed one port with a PoE detection status of "Other Fault" which was enough to cause the blinking LED.  Replacing the module with the "faulty" port fixed the issue since resetting the PoE or the switch had no impact.

Jacques

 

 

Marcus J
Frequent Advisor

Re: Fault-LED an PoE-LED

I've got the exact same problem right now on a 5406zl, but i have not yet set up a case with HP regarding this.

However the module was replaced about a year ago with a similar fault.

W 06/10/16 06:15:58 00567 ports: port B19 PD Other Fault indication.
W 06/10/16 06:15:58 00567 ports: port B20 PD Other Fault indication.
W 06/10/16 06:15:58 00567 ports: port B17 PD Other Fault indication.
W 06/10/16 06:15:58 00567 ports: port B18 PD Other Fault indication.
W 06/10/16 06:15:58 00578 chassis: Slot B Unrecoverable fault on PoE controller
5.

hungryduck
Occasional Contributor

Re: Fault-LED an PoE-LED

Dear Jacques,

thank you very much for your answer and help.
Your recommended command gives the following:

sw601101# show power-over-ethernet brief all

Status and Counters - Port Power Status

PoE | Power Power Alloc Alloc Actual Config Detection Power Pre-std
Port | Enable Priority By Power Power Type Status Class Detect
------ + ------ -------- ----- ----- ------ -------- ----------- ----- ------
B1 | Yes low usage 17 W 5.8 W Delivering 3 off
B2 | Yes low usage 17 W 5.7 W Delivering 3 off
B3 | Yes low usage 17 W 6.1 W Delivering 3 off
B4 | Yes low usage 17 W 5.7 W Delivering 3 off
B5 | Yes low usage 17 W 5.9 W Delivering 3 off
B6 | Yes low usage 17 W 5.8 W Delivering 3 off
B7 | Yes low usage 17 W 5.6 W Delivering 3 off
B8 | Yes low usage 17 W 6.2 W Delivering 3 off
B9 | Yes low usage 17 W 6.1 W Delivering 3 off
B10 | Yes low usage 17 W 5.8 W Delivering 3 off
B11 | Yes low usage 17 W 5.8 W Delivering 3 off
B12 | No low usage 17 W 0.0 W Disabled 0 off
B13 | Yes low usage 17 W 0.0 W Disabled 0 off
B14 | Yes low usage 17 W 0.0 W Disabled 0 off
B15 | Yes low usage 17 W 0.0 W Disabled 0 off
B16 | Yes low usage 17 W 0.0 W Disabled 0 off
B17 | Yes low usage 17 W 0.0 W Disabled 0 off
B18 | Yes low usage 17 W 0.0 W Disabled 0 off
B19 | Yes low usage 17 W 0.0 W Disabled 0 off
B20 | Yes low usage 17 W 0.0 W Disabled 0 off

Everything looks good, and the logs have no entry like Marcus mentioned with something like:

PD Other Fault indication
W 06/10/16 06:15:58 00578 chassis: Slot B Unrecoverable fault on PoE controller

Does it make sense, to change the PSU?
One faulty Switch has two PSUs and the other one only one PSU.
My colleague changed the managemend module (J8726A), without any success/changes.

Thanks in advance.

Best regards,
hungryduck

Aaron1122
Occasional Visitor

Re: Fault-LED an PoE-LED

Did you ever get a resolution to this? I have the exact same problems on a 5406zl where i had nothing in the logs and .
The thing is, i litterally had HP replace module A about two weeks ago.

I rebooted the switch and got the below information in the logging on boot up, but nothing out of the ordinary when looking at the power supplies or PoE

---- Event Log listing: Events Since Boot ----
M 09/15/16 11:13:39 00064 system: Operator warm reload.
W 09/15/16 11:14:14 00274 chassis: Slot A PoE controller 2 selftest failure.
W 09/15/16 11:14:15 00274 chassis: Slot A PoE controller 3 selftest failure.
W 09/15/16 11:14:26 00578 chassis: Slot A Unrecoverable fault on PoE controller 2.
W 09/15/16 11:14:26 00567 ports: port A6 PD Other Fault indication.
W 09/15/16 11:14:26 00567 ports: port A5 PD Other Fault indication.
W 09/15/16 11:14:26 00567 ports: port A8 PD Other Fault indication.
W 09/15/16 11:14:26 00567 ports: port A7 PD Other Fault indication.
W 09/15/16 11:14:26 00578 chassis: Slot A Unrecoverable fault on PoE controller 3.
W 09/15/16 11:14:26 00567 ports: port A10 PD Other Fault indication.
W 09/15/16 11:14:26 00567 ports: port A9 PD Other Fault indication.
W 09/15/16 11:14:26 00567 ports: port A12 PD Other Fault indication.
W 09/15/16 11:14:26 00567 ports: port A11 PD Other Fault indication.
W 09/15/16 11:36:39 00578 chassis: Slot A Unrecoverable fault on PoE controller 5.
W 09/15/16 11:36:39 00567 ports: port A18 PD Other Fault indication.
W 09/15/16 11:36:39 00567 ports: port A17 PD Other Fault indication.
W 09/15/16 11:36:39 00567 ports: port A20 PD Other Fault indication.
W 09/15/16 11:36:39 00567 ports: port A19 PD Other Fault indication.


Status and Counters - Port Power Status

PoE | Power Power Alloc Alloc Actual Configured Detection Power
Port | Enable Priority By Power Power Type Status Class
------ + ------ -------- ----- ----- ------ ----------- ----------- -----
A1 | Yes low usage 17 W 0.0 W Searching 0
A2 | Yes low usage 17 W 0.0 W Searching 0
A3 | Yes low usage 17 W 0.0 W Searching 0
A4 | Yes low usage 17 W 0.0 W Searching 0
A5 | Yes low usage 17 W 0.0 W Searching 0
A6 | Yes low usage 17 W 0.0 W Searching 0
A7 | Yes low usage 17 W 0.0 W Searching 0
A8 | Yes low usage 17 W 0.0 W Searching 0
A9 | Yes low usage 17 W 0.0 W Searching 0
A10 | Yes low usage 17 W 0.0 W Searching 0
A11 | Yes low usage 17 W 0.0 W Searching 0
A12 | Yes low usage 17 W 0.0 W Searching 0
A13 | Yes low usage 17 W 2.4 W Delivering 1
A14 | Yes low usage 17 W 0.0 W Searching 0
A15 | Yes low usage 17 W 1.9 W Delivering 1
A16 | Yes low usage 17 W 0.0 W Searching 0
A17 | Yes low usage 17 W 0.0 W Disabled 0
A18 | Yes low usage 17 W 0.0 W Disabled 0
A19 | Yes low usage 17 W 0.0 W Disabled 0
A20 | Yes low usage 17 W 0.0 W Disabled 0
A21 | Yes low usage 17 W 2.1 W Delivering 1
A22 | Yes low usage 17 W 0.0 W Searching 0
A23 | Yes low usage 17 W 2.1 W Delivering 1
A24 | Yes low usage 17 W 0.0 W Searching 0


Status and Counters - System Power Status

Pre-standard Detect : Off
System Power Status : No redundancy
PoE Power Status : No redundancy

Chassis power-over-ethernet:

Total Available Power : 1800 W
Total Failover Power : 900 W
Total Redundancy Power : 0 W
Total used Power : 32 W +/- 6W
Total Remaining Power : 1768 W

Internal Power
1 900W/POE+ /Connected.
2 900W/POE+ /Connected.
External Power
EPS1 /Not Connected.
EPS2 /Not Connected.

Marcus J
Frequent Advisor

Re: Fault-LED an PoE-LED

Hi,

 

Still the same after two replacement modules, now the alarm is blinking again.

Is this software related??? -im running  K.15.12.0015

/Marcus

parnassus
Honored Contributor

Re: Fault-LED an PoE-LED

Very likely or, at best, probably.

Consider that your Switch is running a March, 2014 released Firmware (the K.15.12.0015), after - and sometime concurrently - the K.15.12 branch, HP developed and released following K branches:

  • K.15.13
  • K.15.14 (partly released after K15.13)
  • K.15.15 (partly released concurrently with K15.13 and K.15.14)
  • K.15.16 (released after K15.13)
  • K.15.17 (partly released after K15.16, latest released was K.15.17.0013)
  • K.15.18 (current K.15.18 branch, latest released was K.15.18.0012)
  • K.16.01
  • K.16.02

So considering all relevant K.15 and K.16 released "Release Notes" some PoE issues were found and fixed since 2014: not sure if your one was among those issues yet recongnized and solved but keeping your Switch Firmware updated (up to K.15.18.0012?) would be of help.

HARA-123
Occasional Visitor

Re: Fault-LED an PoE-LED

Hello,

 

We just incountered the same issue

 

This is the current IOS version on the switch :

 

Image stamp:    /ws/swbuildm/rel_spokane_qaoff/code/build/lakes(swbuildm_rel_spokane_qaoff_rel_spokane)
                Aug 29 2016 10:51:05
                YA.16.02.0012
                211
Boot Image:     Primary

Boot ROM Version:    YA.15.19

 

And we are getting the following logs :

 

W 02/01/90 14:53:32 00567 ports: port 36 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 35 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 38 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 37 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 40 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 39 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 42 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 41 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 44 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 43 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 46 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 45 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 48 PD Other Fault indication.
W 02/01/90 14:53:32 00567 ports: port 47 PD Other Fault indication.

 

Someone has idea how to fix this?

Would an IOS upgrade to YA.16.05.0008 whould help?

 

Many thanks in advance,